Status: Closed — this petition is no longer accepting signatures.
Final supporters
Thousands of regular weekday commuters rely on CC's scheduled service in order to get to work in New York City. Community Coach claims it provides its customers with efficient, safe, and courteous motorcoach service at competitive prices. Further, Community Coach claims it is all about customer satisfaction, and that their drivers prove demonstrate this commitment daily. (http://www.coachusa.com/info/community/ftr.aboutus.asp)
For many years, commuters could rely on reasonably consistent service including: adherence to published schedules, trained staff and maintained equipment -- many of the things highlighted on its own website.
In 2012, Community Coach's bus service to/from Essex County/New York City has collapsed in the eyes of its customers. For weeks on end, many of us have been late to work, stranded in NYC, crammed in over-crowded buses, and left wondering "will I get to my destination?" despite calls to CC or conversations with the PA dispatcher.
We, the undersigned, call on Community Coach to address serious service failings. Specifically, you need to address the lack of consistent/timely service according to published schedule, the lack of trained staff who know the routes, and poor maintenance of equipment.
Community Coach, your current service is not acceptable.
June 24, 2012
More like this
Request for consistency in the operation of J137 Port of Spain to Piarco
Inadequate Arriva 699 University Service - 2012/13
Updates
June 14, 2012
The momentum behind this petition highlights the widespread frustration with these transit failures. It is clear that the current level of service has become unsustainable for our community.
Reached 100 supporters
June 14, 2012
6 Comments
THE #77 IS A DISASTER. Waited 45 minutes in the freezing cold last night and nobody answered the phone at the terminal.
Every morning is a gamble at this point. I keep getting docked pay for being late and the bus is never where the schedule says it should be.
Just fix the app and the timing. We pay way too much for a commute that feels like a total mess every single day.
Sick of the overcrowding. Can hardly breathe on the 7:15 bus and they just keep stuffing more people on until the doors barely close.
driver didn't even know which stop was next and we ended up going way out of the way. totally unacceptable for what we pay.
Share this petition
Share this petition to help it reach more people.
Your share link
Status: Closed — this petition is no longer accepting signatures.
Final supporters
Thousands of regular weekday commuters rely on CC's scheduled service in order to get to work in New York City. Community Coach claims it provides its customers with efficient, safe, and courteous motorcoach service at competitive prices. Further, Community Coach claims it is all about customer satisfaction, and that their drivers prove demonstrate this commitment daily. (http://www.coachusa.com/info/community/ftr.aboutus.asp)
For many years, commuters could rely on reasonably consistent service including: adherence to published schedules, trained staff and maintained equipment -- many of the things highlighted on its own website.
In 2012, Community Coach's bus service to/from Essex County/New York City has collapsed in the eyes of its customers. For weeks on end, many of us have been late to work, stranded in NYC, crammed in over-crowded buses, and left wondering "will I get to my destination?" despite calls to CC or conversations with the PA dispatcher.
We, the undersigned, call on Community Coach to address serious service failings. Specifically, you need to address the lack of consistent/timely service according to published schedule, the lack of trained staff who know the routes, and poor maintenance of equipment.
Community Coach, your current service is not acceptable.
June 24, 2012
Updates
June 14, 2012
The momentum behind this petition highlights the widespread frustration with these transit failures. It is clear that the current level of service has become unsustainable for our community.
Reached 100 supporters
June 14, 2012
6 Comments
there is no reason it's so late when there's no traffic jams from Morristown to Livingston and no breakdowns! That's just bad management from above, not the drivers' fault!
THE #77 IS A DISASTER. Waited 45 minutes in the freezing cold last night and nobody answered the phone at the terminal.
Every morning is a gamble at this point. I keep getting docked pay for being late and the bus is never where the schedule says it should be.
Just fix the app and the timing. We pay way too much for a commute that feels like a total mess every single day.
Sick of the overcrowding. Can hardly breathe on the 7:15 bus and they just keep stuffing more people on until the doors barely close.
driver didn't even know which stop was next and we ended up going way out of the way. totally unacceptable for what we pay.
Share this petition
Share this petition to help it reach more people.
Your share link
Petitions like this
Other petitions you might want to support
Scan to share
Anyone who scans this can sign the petition.
there is no reason it's so late when there's no traffic jams from Morristown to Livingston and no breakdowns! That's just bad management from above, not the drivers' fault!