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Reinstate manned phone lines for Avon

133 Comments

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Marian Kidd Verified
29 days ago

Without just waste of time for everybody.They are not answer as it was promised and their answer most of the time useless and takes ages.

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Maureen Millen
2 months ago

As a rep of over fifty years can't understand why we cannot speak to someone on the phone. It would make things so much easier.

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raj Nar
2 months ago

No I one till even after returns have been taken

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Niki Musto
2 months ago

This is another poor decision made by avon to the detriment of their representatives. No business can run without decent customer service, which is sadly lacking

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Lorraine Bennett
2 months ago

Phone lines are an essential of any good business

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Liz Kindred
2 months ago

It's a nightmare not having a phone line as both a re & a sales leader. Messaging can take days. Bring it back!!!!

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Mary Brewer
2 months ago

Taking days to get a response on whats app is not acceptable and weeks to resolve an issue that should be sorted in a simple phone call. The loss of phone lines is determental to the wellbeing of the business and reps.

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Elaine Murray
2 months ago

I am too old for all this high tech stuff. Bring the ‘phones back.

F
Fran Sacchi
2 months ago

AI and outsourcing is the death of retail and online! Time to bring back REAL customer service

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Carole Bailey
2 months ago

Bring back the phone lines

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Jill Varney
2 months ago

Totally agree. We need a phone line.

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Regina
2 months ago

Customer service representatives understand customer better,these automated ones just repeat previous options based on my experience couldnt solve my problem or get bettter ones like chat gpt models

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Hayley Elsmore
2 months ago

Please bring back phone Lines

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Kiran Nayar
2 months ago

I want telephone lines back please, they were best

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Mandy Broadbridge
2 months ago

Bring back the customer care phone lone as it's essential to run a business rather than chat it a AI bit chat....

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Cristina Andronache
2 months ago Featured

Avon business need a reliable landline reinstalled to stay in contact with customers, process orders, and provide dependable service. A landline is especially important during poor mobile signal or internet outages.

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Janet dore
2 months ago

Many reps are struggling with no phone contact.

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Amanda dowdeswell
2 months ago

The botvis not working we need really people and answers on that day

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Beryl Bishop
2 months ago

Please bring phone line back

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Samantha Butler
2 months ago

Bring back telephone lines and bring back Christmas!