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Reinstate manned phone lines for Avon

133 Comments

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Marian Kidd Verified
2 months ago

Without just waste of time for everybody.They are not answer as it was promised and their answer most of the time useless and takes ages.

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Maureen Millen
3 months ago

As a rep of over fifty years can't understand why we cannot speak to someone on the phone. It would make things so much easier.

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raj Nar
3 months ago

No I one till even after returns have been taken

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Niki Musto
3 months ago

This is another poor decision made by avon to the detriment of their representatives. No business can run without decent customer service, which is sadly lacking

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Lorraine Bennett
3 months ago

Phone lines are an essential of any good business

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Liz Kindred
3 months ago

It's a nightmare not having a phone line as both a re & a sales leader. Messaging can take days. Bring it back!!!!

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Mary Brewer
3 months ago

Taking days to get a response on whats app is not acceptable and weeks to resolve an issue that should be sorted in a simple phone call. The loss of phone lines is determental to the wellbeing of the business and reps.

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Elaine Murray
3 months ago

I am too old for all this high tech stuff. Bring the ‘phones back.

F
Fran Sacchi
3 months ago

AI and outsourcing is the death of retail and online! Time to bring back REAL customer service

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Carole Bailey
3 months ago

Bring back the phone lines

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Jill Varney
3 months ago

Totally agree. We need a phone line.

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Regina
3 months ago

Customer service representatives understand customer better,these automated ones just repeat previous options based on my experience couldnt solve my problem or get bettter ones like chat gpt models

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Hayley Elsmore
3 months ago

Please bring back phone Lines

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Kiran Nayar
3 months ago

I want telephone lines back please, they were best

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Mandy Broadbridge
3 months ago

Bring back the customer care phone lone as it's essential to run a business rather than chat it a AI bit chat....

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Cristina Andronache
3 months ago Featured

Avon business need a reliable landline reinstalled to stay in contact with customers, process orders, and provide dependable service. A landline is especially important during poor mobile signal or internet outages.

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Janet dore
3 months ago

Many reps are struggling with no phone contact.

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Amanda dowdeswell
3 months ago

The botvis not working we need really people and answers on that day

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Beryl Bishop
3 months ago

Please bring phone line back

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Samantha Butler
3 months ago

Bring back telephone lines and bring back Christmas!