We are a group of skaters and parents at the KWSC. We are deeply disturbed by the decision of the club to not renew the contract of base coach Lorri Baier.
- Lorri has done an excellent job as a skate coach and she has our full support.
- The decision to not renew Lorri's contract is hugely disruptive to skaters and parents, especially to skaters who are unable to move with Lorri to another club due to transportation or other logistics reasons, and to skaters who have competition in the near future e.g. the Adult National competition in two weeks.
- The decision to not renew Lorri's contract was made without any consultation of the customers who are served by the club and who directly pay for Lorri's services.
- We believe the decision to not renew Lorri's contract is not in the best interest of skaters at KWSC.
We have the following demands:
- That KWSC provides necessary ice time to Lorri in the spring term to continue providing coaching to any students who needs her instructions, in order to ensure a smooth transition.
- That KWSC ensures that any future personnel decision includes the opinions of parents and skaters, for example in the form of a coach evaluation done on a regular basis.
- That KWSC ensures that in the future if any coach is not offered a contract renewal, adequate notice and necessary arrangements be provided to ensure minimal disruptions to parents and skaters.
Updates
April 18, 2016
The silence from the office is honestly deafening but I keep hearing from so many of you who are just as confused about these sudden coaching changes as I am. I have been spending my nights drafting emails to the board because we deserve some real clarity on why this is happening right before competitions and maybe they will actually listen if we keep showing up like this.
9 Comments
I would encourage the Board of KWSC to examine their "Project Renew" strategy and ensure it includes a full customer engagement and communication model -- including a skills gap analysis of the club's administration. This has been one of the worst customer relationship and communication experiences I have ever seen and it is clear that the club is hurting for a strategy and skills in this area. At the core this club is a community service provider and, accordingly, there needs to be a customer-centric focus if they hope to maintain customers in today's age. I wish everyone involved the best.
My girls love Lorri's coaching style and they have learned and improved their skills tremendously. Our choice would be to have Lorri back!
Lorri has coached Scott for over 3 years. She understands Scott's strengths and weaknesses, and knows how to bring the best out of him. She's an excellent coach and we're very satisfied with every aspect of her coaching. She also organizes extras like off-ice jump class and yoga for improving skaters abilities. It is extremely disappointing that KWSC does not recognize the value Lorri brings to the coaching team at the club.
We have 2 skaters coached by Lorri at our home. Based on our 5+ years of experience Lorri is an excellent coach and is very hard working. She spends most of her time really on ice. We never had any late of other attendance issues with her for years. The kids love her and cannot believe her contract is not renewed.
Lorri has been my coach for six years. She has taught me to skate outside my comfort zone, to believe in myself, and to push myself further than I thought was possible.
Lorri has done a great job coaching my daughter. She always coaches kids with a positive attitude and excellent technical skills. And she makes skating fun for kids. A few sentences in Lorri's recent email to her skaters: "My greatest challenge right now as their coach is to help my skaters become more fit, strong and "body aware". This means paying close attention to what each skater needs, their strengths AND weaknesses, and delivering the best training I can, including using as many resources as are necessary." reflect her focus and dedication. She helped her skaters in many ways by providing necessary information and giving good recommendations.
Lorri is a fantastic coach. It is disappointing that KWSC is not recognizing her hard work and dedication to the club. It is also hard to believe that the parents were not consulted about this decision.
Sign Petition
We never post to your account. Social sign-in is used only to verify your signature.
Add a comment?
Your signature will be added via . Tell others why you're signing — it's optional.
By signing, you accept our Terms and Privacy Policy and agree to occasional emails about petitions. Unsubscribe anytime.
Share Petition
Don't stop at signing, share the petition link with friends to multiply our impact
Copy link or share directly
We are a group of skaters and parents at the KWSC. We are deeply disturbed by the decision of the club to not renew the contract of base coach Lorri Baier.
- Lorri has done an excellent job as a skate coach and she has our full support.
- The decision to not renew Lorri's contract is hugely disruptive to skaters and parents, especially to skaters who are unable to move with Lorri to another club due to transportation or other logistics reasons, and to skaters who have competition in the near future e.g. the Adult National competition in two weeks.
- The decision to not renew Lorri's contract was made without any consultation of the customers who are served by the club and who directly pay for Lorri's services.
- We believe the decision to not renew Lorri's contract is not in the best interest of skaters at KWSC.
We have the following demands:
- That KWSC provides necessary ice time to Lorri in the spring term to continue providing coaching to any students who needs her instructions, in order to ensure a smooth transition.
- That KWSC ensures that any future personnel decision includes the opinions of parents and skaters, for example in the form of a coach evaluation done on a regular basis.
- That KWSC ensures that in the future if any coach is not offered a contract renewal, adequate notice and necessary arrangements be provided to ensure minimal disruptions to parents and skaters.
Updates
April 18, 2016
The silence from the office is honestly deafening but I keep hearing from so many of you who are just as confused about these sudden coaching changes as I am. I have been spending my nights drafting emails to the board because we deserve some real clarity on why this is happening right before competitions and maybe they will actually listen if we keep showing up like this.
9 Comments
Lorri has coached Scott for over 3 years. She understands Scott's strengths and weaknesses, and knows how to bring the best out of him. She's an excellent coach and we're very satisfied with every aspect of her coaching. She also organizes extras like off-ice jump class and yoga for improving skaters abilities. It is extremely disappointing that KWSC does not recognize the value Lorri brings to the coaching team at the club.
I would encourage the Board of KWSC to examine their "Project Renew" strategy and ensure it includes a full customer engagement and communication model -- including a skills gap analysis of the club's administration. This has been one of the worst customer relationship and communication experiences I have ever seen and it is clear that the club is hurting for a strategy and skills in this area. At the core this club is a community service provider and, accordingly, there needs to be a customer-centric focus if they hope to maintain customers in today's age. I wish everyone involved the best.
My girls love Lorri's coaching style and they have learned and improved their skills tremendously. Our choice would be to have Lorri back!
Lorri has coached Scott for over 3 years. She understands Scott's strengths and weaknesses, and knows how to bring the best out of him. She's an excellent coach and we're very satisfied with every aspect of her coaching. She also organizes extras like off-ice jump class and yoga for improving skaters abilities. It is extremely disappointing that KWSC does not recognize the value Lorri brings to the coaching team at the club.
We have 2 skaters coached by Lorri at our home. Based on our 5+ years of experience Lorri is an excellent coach and is very hard working. She spends most of her time really on ice. We never had any late of other attendance issues with her for years. The kids love her and cannot believe her contract is not renewed.
Lorri has been my coach for six years. She has taught me to skate outside my comfort zone, to believe in myself, and to push myself further than I thought was possible.
Lorri has done a great job coaching my daughter. She always coaches kids with a positive attitude and excellent technical skills. And she makes skating fun for kids. A few sentences in Lorri's recent email to her skaters: "My greatest challenge right now as their coach is to help my skaters become more fit, strong and "body aware". This means paying close attention to what each skater needs, their strengths AND weaknesses, and delivering the best training I can, including using as many resources as are necessary." reflect her focus and dedication. She helped her skaters in many ways by providing necessary information and giving good recommendations.
Lorri is a fantastic coach. It is disappointing that KWSC is not recognizing her hard work and dedication to the club. It is also hard to believe that the parents were not consulted about this decision.
Help this petition grow
Share it with friends to help reach 50 signatures.
Sign Petition
We never post to your account. Social sign-in is used only to verify your signature.
Add a comment?
Your signature will be added via .
Tell others why you're signing — it's optional.
Signing with Google or Facebook verifies your signature instantly — no email needed.
By signing, you accept our Terms and Privacy Policy and agree to occasional emails about petitions. Unsubscribe anytime.
Share Petition
Don't stop at signing, share the petition link with friends to multiply our impact
Petitions like this
Other petitions you might want to support
Scan to share
Anyone who scans this can sign the petition.
Lorri has coached Scott for over 3 years. She understands Scott's strengths and weaknesses, and knows how to bring the best out of him. She's an excellent coach and we're very satisfied with every aspect of her coaching. She also organizes extras like off-ice jump class and yoga for improving skaters abilities. It is extremely disappointing that KWSC does not recognize the value Lorri brings to the coaching team at the club.