PLDT asking for payments even thwor service is down and will rebate it ata longer period of time. Rebate shoild be done realtime for downtime of their service.
J
JM
5 years ago
Their service is so unfair because of its terrible service and high price
A
Anonymous
5 years ago
ang bagal ng service!!!!
A
Anonymous
5 years ago
Net is unstable or unavailable. We are paying on time
V
Vincent Tomalon jr
5 years ago
For hiw many years we've been patient on your poor service!
M
Manuel Vergel De Dios
5 years ago
Worst service of any utilities company ever.. hope converge and globe oversees this company...
J
Juan
5 years ago
No internet connection till now when i ask for a rebate they just tell me that the rebate will be reflected to next month bill but still nothing happens their all over service sucks
A
Anonymous
5 years ago
Bad service
K
Krystel
6 years ago
PLDT sucks
T
teresa teorica
6 years ago
poor service no internet connection, reported but no response from the network
J
joseph
6 years ago
Featured
PLDT is billing us from Dec. 2019 up to last month even we dont have Internet Connection. We have paid last 21 July partially as per their advise in order for them to reconnect it but now they are telling us to pay also the remaining amount for it to be reconnnected. Anong klaseng panloloko yan.
B
Bradlee Johnson
6 years ago
f you wonder why we will not pay our bill it is because your support and customer service is the worst! We have contacted you at your offices, 14 websites and chats and on text and emails! You dont reply once! You dont follow up once! You dont fix the problem once in two years! Your company should be ashamed of the service you offer is to only sell internet but offer no services to actually give your customers internet, just sign up and send your bill only! Embarrassing! No wonder you do everything possible to make sure we cannot talk to anyone. Even your customer service on the phone cant listen or understand and jt takes an hour just to get through to them! Then they lie to tou telling us they will check our service and follow up! Three years plus not one single follow up? Lmao! Joke! When you wonder why our entire family wont pay their bills or use your services, please remember keep sending the late bills because none of us will ever pay it, we have saved every single contact for three years to show the courts that you did NOTHING!
R
rogen flor
6 years ago
Featured
I have request for NOn-simultaneous service As I already move to new place and requested for relocation, a month ago but still PLDT charged me for 2months since I wasnt using my line for one month
T
tang ina
6 years ago
potang ina nyu mga gagu
M
Maurice Augustine Inoc
6 years ago
Our landline and internet broadband services suddenly stopped working last 24th of January 2020. So we called PLDT to report it. Up until now [15/02/2020], we still don't have a dial tone and internet connection. Around lunchtime of Valentine's day, someone from the concern group of PLDT called me today to offer interim/alternate service. The lady said that PLDT can offer 10GB of mobile data to a prepaid Smart, TNT or SUN number. However, if I accepted that offer, I won't be eligible for an adjustment from the day I accepted the interim/alternate service. The adjustment that will be applied will from 24/01/2020 until 14/02/2020 and the rest of the days whilst waiting for the fault - there will be no adjustments to be applied. I told the person that the plan we have with PLDT is unlimited data because we are heavy users of the internet. We have 3 WiFi cameras that need to be connected to the internet 24/7 for monitoring purposes, we also have a Smart TV that uses Netflix/YouTube, we have around 10 mobile devices that simultaneously connect to the WiFi, not to mention our Guest Network. But the lady on the phone told me that PLDT can ONLY give 10GB for 7 days. And if we go over, we will be stuck on our own, using the mobile data that we intend to use if we are out and about. Now PLDT, I needed an answer as to why it is taking so long for you guys to repair this fault? Or your contractor is just lazy? Because your technical support team cannot give me an answer as to why it is taking so long!
E
Emerson Dela Torre
6 years ago
No dial tone and interner since november 1 2019
A
Adrian Esquierdo
6 years ago
Featured
Quick to collect bills, Quick to cut connection if you miss the due date. BUT SO SLOW FIXING CONNECTION PROBLEMS - - -SO SLOW REPAIRS!! URGENT MEANS WAITING FOREVER!!!
エ
エルドリック 辛い
6 years ago
I hope this will fix that PLDT son of a bitches problem
F
ferdinand jacob matias
6 years ago
Sux
K
kristine benitez
6 years ago
refund cannot be processed due to insufficient funds
PLDT asking for payments even thwor service is down and will rebate it ata longer period of time. Rebate shoild be done realtime for downtime of their service.
Their service is so unfair because of its terrible service and high price
ang bagal ng service!!!!
Net is unstable or unavailable. We are paying on time
For hiw many years we've been patient on your poor service!
Worst service of any utilities company ever.. hope converge and globe oversees this company...
No internet connection till now when i ask for a rebate they just tell me that the rebate will be reflected to next month bill but still nothing happens their all over service sucks
Bad service
PLDT sucks
poor service no internet connection, reported but no response from the network
PLDT is billing us from Dec. 2019 up to last month even we dont have Internet Connection. We have paid last 21 July partially as per their advise in order for them to reconnect it but now they are telling us to pay also the remaining amount for it to be reconnnected. Anong klaseng panloloko yan.
f you wonder why we will not pay our bill it is because your support and customer service is the worst! We have contacted you at your offices, 14 websites and chats and on text and emails! You dont reply once! You dont follow up once! You dont fix the problem once in two years! Your company should be ashamed of the service you offer is to only sell internet but offer no services to actually give your customers internet, just sign up and send your bill only! Embarrassing! No wonder you do everything possible to make sure we cannot talk to anyone. Even your customer service on the phone cant listen or understand and jt takes an hour just to get through to them! Then they lie to tou telling us they will check our service and follow up! Three years plus not one single follow up? Lmao! Joke! When you wonder why our entire family wont pay their bills or use your services, please remember keep sending the late bills because none of us will ever pay it, we have saved every single contact for three years to show the courts that you did NOTHING!
I have request for NOn-simultaneous service As I already move to new place and requested for relocation, a month ago but still PLDT charged me for 2months since I wasnt using my line for one month
potang ina nyu mga gagu
Our landline and internet broadband services suddenly stopped working last 24th of January 2020. So we called PLDT to report it. Up until now [15/02/2020], we still don't have a dial tone and internet connection. Around lunchtime of Valentine's day, someone from the concern group of PLDT called me today to offer interim/alternate service. The lady said that PLDT can offer 10GB of mobile data to a prepaid Smart, TNT or SUN number. However, if I accepted that offer, I won't be eligible for an adjustment from the day I accepted the interim/alternate service. The adjustment that will be applied will from 24/01/2020 until 14/02/2020 and the rest of the days whilst waiting for the fault - there will be no adjustments to be applied. I told the person that the plan we have with PLDT is unlimited data because we are heavy users of the internet. We have 3 WiFi cameras that need to be connected to the internet 24/7 for monitoring purposes, we also have a Smart TV that uses Netflix/YouTube, we have around 10 mobile devices that simultaneously connect to the WiFi, not to mention our Guest Network. But the lady on the phone told me that PLDT can ONLY give 10GB for 7 days. And if we go over, we will be stuck on our own, using the mobile data that we intend to use if we are out and about. Now PLDT, I needed an answer as to why it is taking so long for you guys to repair this fault? Or your contractor is just lazy? Because your technical support team cannot give me an answer as to why it is taking so long!
No dial tone and interner since november 1 2019
Quick to collect bills, Quick to cut connection if you miss the due date. BUT SO SLOW FIXING CONNECTION PROBLEMS - - -SO SLOW REPAIRS!! URGENT MEANS WAITING FOREVER!!!
I hope this will fix that PLDT son of a bitches problem
Sux
refund cannot be processed due to insufficient funds