just once I would like to watch a video and not use my cellular data. Literally have Never been able to see a video, but then again you have such a minimal amount data I would be throttled back in no time. Can’t even update my husband’s iMac because the file always ends up corrupted from all the skipping.
J
Jarred Grimmett
7 years ago
All my data just disappeared in 3 days with no answer, I’ve never recieved 25 mb/s and when I am out of data my speeds are DEFINATELY lower than 1 mb/s. The end of my contract I will not be returning
T
Terrence Reilly
7 years ago
I've never had 12mb of speed. Every speed test is 128kbps regardless of whether I got my data cap or not.
D
Danielle Callahan
7 years ago
To much money for nothing. Never works
M
Michelle Martinsen
7 years ago
I have been with Hughesnet for over 6 months. I'm so tired of calling them and complaining. I'm desperately trying to get out of my contract. I stepped up to the 5Gen, my bill is over $100.00 a month and my 50gb is used within 2 weeks and I'm the only one using the service. Even when I have the full 50gb of service, I still cannot watch Netflix,
Movies on Demand or Hulu without constant BUFFERING!! Ofcourse none of this was explained to me by the Tech that installed it or Hughesnet.
I'm so disappointed in this company and the misleading advertising.
R
Renee Thomas
7 years ago
Worst service we ever had. Our bill went up every month. Never the same amount. They could never explain why. Rude customer service workers. And when we canceled they charged outrageous fees.
H
Hailey meshell
7 years ago
I had this service for almost a year. I could barely check my email this service sucks & was pretty much a pointless bill.
G
Gary Steen
7 years ago
I'm not happy with them because when it goes out cause of snow on dish or bad weather I can't use my phone. It's also very hard to get someone on the phone to complain about something.
M
Mike Stewart
7 years ago
Service I pay for never works, constantly getting overcharged and having to argue my bill with customer service. We never have internet and they always say we used it, well we were gone once for an entire month and somehow we used all our internet while we were gone and the damn thing was unplugged.
A
April Brancamp
7 years ago
Featured
We had them for years because they were our ONLY option. There was never anyone to help with issues and when we finally cancelled, they charged us for the equipment we returned.
And they charged us for a couple of months after cancellation.
T
Tamara Starkey
7 years ago
Hughesnet has horrible service. In the summer it only gets worse and drops out signal when the weekends arrive. They will not compensate your for poor quality of service but they sure will charge you for it! We need COMO!!!
S
Sue Shipman
7 years ago
Hughesnet has the monopoly here. Can’t get anything else. We pay over $150/mo for less than satisfactory service.
J
Joni Bryant
7 years ago
The worst internet ever!!! And they lie lie lie when you sing up. They assure it will be plenty of data and fast enough to stream tv but it isn’t either.
K
Katie
7 years ago
Haven't had Hughes Net in years and still hate it enough to take the time to sign.
A
Amber Lundgren
7 years ago
It's ridiculous I've heard this internet second session only internet in this whole area that we live in
D
Danielle
7 years ago
We had highsnet several years ago and they say you have no data cap and won’t slow down, they lie it slows down after the first week! We moved they charged us a lot to get out of our contract! Iwe don’t get charter where we are at and I called to talk to Hugh’s net just to see if anything has changed and they continued to advertise that it is unlimited data without any interference on speed. I finally asked so many different ways they said your right it does slow down, you have too many devices on it anyway....
J
Jan rothove
7 years ago
I think they are the only ones available for rural areas. Dish owns them, I believe, so they use them too. Way overpriced, no unlimited, constant buffering on my wifi. Multiple people there lied to me, which is only reason I went with them, then I found out about the lie. I would love to try cable
M
Marie Clark
7 years ago
Worst service ever!!!!! Data zapped with 1/2 of our stuff on Verizon hotspots that we had to purchase!!!! Bought more hotspots and cancelled Hughesnet because data went from 98% to 33% in 1 day!!!! They give horrible service and then want $400 to cancel... We have spent $1500 in 2 months because of these bastards & their horrible service. Now, the $400 equipment we bought (to avoid renting) is going in the trash.
M
Mary Meyer
7 years ago
Hughes as been deceptive from the beginning. Never delivering the services they promised. Speed was so slow that we just started using wireless for all needs. I tried to get out of contract and was willing to pay the fee to get out but they kept telling me they were upgrading and wouldn’t take no for an answer and kept charging me for a service I wasn’t even using and that wasn’t even hooked up. They had nothing registering on their end for use by me and when I finally stood my ground to cancel and requested a refund they refused.
K
Kimberly Thacker
7 years ago
My service with Hughesnet has been horrible since the beginning. Only having one device hooked up and cannot watch DirectTv on demand. Not even Netflix. We use our data in 1 day no matter what plan we use. They toggle your data between 2 channels, tell you to use the best one hugh5 and then after they leave your house from installing it, all your devices only pick up on hugh2 which barely works.
just once I would like to watch a video and not use my cellular data. Literally have Never been able to see a video, but then again you have such a minimal amount data I would be throttled back in no time. Can’t even update my husband’s iMac because the file always ends up corrupted from all the skipping.
All my data just disappeared in 3 days with no answer, I’ve never recieved 25 mb/s and when I am out of data my speeds are DEFINATELY lower than 1 mb/s. The end of my contract I will not be returning
I've never had 12mb of speed. Every speed test is 128kbps regardless of whether I got my data cap or not.
To much money for nothing. Never works
I have been with Hughesnet for over 6 months. I'm so tired of calling them and complaining. I'm desperately trying to get out of my contract. I stepped up to the 5Gen, my bill is over $100.00 a month and my 50gb is used within 2 weeks and I'm the only one using the service. Even when I have the full 50gb of service, I still cannot watch Netflix, Movies on Demand or Hulu without constant BUFFERING!! Ofcourse none of this was explained to me by the Tech that installed it or Hughesnet. I'm so disappointed in this company and the misleading advertising.
Worst service we ever had. Our bill went up every month. Never the same amount. They could never explain why. Rude customer service workers. And when we canceled they charged outrageous fees.
I had this service for almost a year. I could barely check my email this service sucks & was pretty much a pointless bill.
I'm not happy with them because when it goes out cause of snow on dish or bad weather I can't use my phone. It's also very hard to get someone on the phone to complain about something.
Service I pay for never works, constantly getting overcharged and having to argue my bill with customer service. We never have internet and they always say we used it, well we were gone once for an entire month and somehow we used all our internet while we were gone and the damn thing was unplugged.
We had them for years because they were our ONLY option. There was never anyone to help with issues and when we finally cancelled, they charged us for the equipment we returned. And they charged us for a couple of months after cancellation.
Hughesnet has horrible service. In the summer it only gets worse and drops out signal when the weekends arrive. They will not compensate your for poor quality of service but they sure will charge you for it! We need COMO!!!
Hughesnet has the monopoly here. Can’t get anything else. We pay over $150/mo for less than satisfactory service.
The worst internet ever!!! And they lie lie lie when you sing up. They assure it will be plenty of data and fast enough to stream tv but it isn’t either.
Haven't had Hughes Net in years and still hate it enough to take the time to sign.
It's ridiculous I've heard this internet second session only internet in this whole area that we live in
We had highsnet several years ago and they say you have no data cap and won’t slow down, they lie it slows down after the first week! We moved they charged us a lot to get out of our contract! Iwe don’t get charter where we are at and I called to talk to Hugh’s net just to see if anything has changed and they continued to advertise that it is unlimited data without any interference on speed. I finally asked so many different ways they said your right it does slow down, you have too many devices on it anyway....
I think they are the only ones available for rural areas. Dish owns them, I believe, so they use them too. Way overpriced, no unlimited, constant buffering on my wifi. Multiple people there lied to me, which is only reason I went with them, then I found out about the lie. I would love to try cable
Worst service ever!!!!! Data zapped with 1/2 of our stuff on Verizon hotspots that we had to purchase!!!! Bought more hotspots and cancelled Hughesnet because data went from 98% to 33% in 1 day!!!! They give horrible service and then want $400 to cancel... We have spent $1500 in 2 months because of these bastards & their horrible service. Now, the $400 equipment we bought (to avoid renting) is going in the trash.
Hughes as been deceptive from the beginning. Never delivering the services they promised. Speed was so slow that we just started using wireless for all needs. I tried to get out of contract and was willing to pay the fee to get out but they kept telling me they were upgrading and wouldn’t take no for an answer and kept charging me for a service I wasn’t even using and that wasn’t even hooked up. They had nothing registering on their end for use by me and when I finally stood my ground to cancel and requested a refund they refused.
My service with Hughesnet has been horrible since the beginning. Only having one device hooked up and cannot watch DirectTv on demand. Not even Netflix. We use our data in 1 day no matter what plan we use. They toggle your data between 2 channels, tell you to use the best one hugh5 and then after they leave your house from installing it, all your devices only pick up on hugh2 which barely works.