People Against Hughesnet Unite

I upgraded to Gen 5 because of promises to have screen time with grandchildren in another state. Lies! And they won't let you go back! Paying more for nothing! They should be held accountable!

They stuck! Been on hold trying to cancel service for over 30 mins now.

I dont understand why customer have to pay for there equipment if something goes wrong with it

Where do I start? The salesperson promised I would have enough data to do everything I needed to. There was never enough data. I had to keep purchasing tokens and the internet was still bad. I couldn't complete a cpr class or online class for work depsite paying $300 monthly. I shouldn't have to pay early termination fee because they did not deliver service promised. Now they expect me to climb my snow=covered roof to remove the equipment they had a professional install. The commercial says "no hard data limits". That is such a lie!

We got told they are much better then CenturyLink, especially in rural areas. The first month was decent service and now half through the month we are done with our data. It's just the 2 of us. We don't play games, just watch a movie at night and some documentaries or educational clips on YouTube. We got told our data plan is plenty and we'd have some left. Nothing could be further from the truth. When I call to try to cancel, they run all kinds of tests and say I have better then average service.

Hughes kept throttling our internet, even tho we were always on time with our payments. They strung 150 of cable across our yard and didn't bury it. It made no difference that my husband is disabled and I'm a senior. When we canceled the service, the harassed me over the phone, and made me go out to the dish and disassemble their dish to send a small piece off the front of the dish to send back or we will be charged a bunch of money. I asked them what they will do with the ugly dish in my front yard and they said I could go out there and cut it down and throw it away (my dime). We R very unhappy with them. We will not give them another dime.!!

Hughes net not only doesn't provide what they state they will, they lie about refunds, try to fix my issues by signing me up for free data, which I pay for anyway. I'm billed for the help no matter what. They also ruined the siding on my home and strung their wire along the bottom of my home without securing it in any way other than behind my water spicket. When I complained about this, they told me it doesn't matter because I live in a modular home.

Everything about this company is a con to get your money.

Awful!!! They say I am using my allotment of Gigs before my reset at the end of the month, when in reality I am using all my data trying to download/upload the same items because the connection is so bad it times out!

I agree with the complaints posted. $80 a month for 3-4 days of service. No matter how much I call they don’t care because we are trapped with them until our contract is up.

I get angry every time I see Hughes ads on tv. They should not be allowed to hold you to a contract when they don’t deliver internet.

This company is the worst. They raise rates and never provide decent service.

By far the worst internet experience ever. We signed up with them and could never get a signal. We called and called each time getting the run around. Even was told an Engineer would be calling us. They never solved our problem. After 30 days said we owned a cancellation fee. Our issue never was solved. Biggest ripoff ever.

I was victim of Hughesnet poor customer service and misled service.

people that live out of city limits have to get hugh net .more service and different enternets companys need to expand there services

They are evil!

I had Hughes net a couple years ago. It was horrible. We had ordered the 60gb per month. But in 3 days we were out of GBs. When I called Hughes net to ask what was going on, they said I had ordered the 10gbs per month but I had 50gbs for free which I can use 10pm-8am. And every time we wanted to even look anything up on the internet it would take FOREVER!!!!

I have heard horror stories about this company! SOMEONE needs to do something about their unscrupulous tactics!!!!

Worst experience with a company ever! We have been told for YEARS our extremely low download speeds were due to an engineering issue yet the issue as never been fixed! We are being robbed by this company, they take 92.72$ out of my checking account every month for a service we DO NOT RECIEVE! I am canceling at the end of this contract in 4 months even if that means no internet! Enough is enough, I will no longer allow them to lie to me and steal from me.

This company misled me from day 1.. I am paying 80 dollars a month for internet that never works.. worst company ever!!