Hughesnet stole $110.12 from me after telling me I would not be charged for a service visit or this months internet. They refuse to refund my money.
F
Fran M McKenzie
6 years ago
HughesNet subjects customers with an inferior product and then sticks them with a $400 early cancellation fee. Plus requires the customer to climb up on the roof and uninstall the radio assembly from the dish to return along with the modem and power supply. I am a 76 year old woman. Also HughesNet spliced into my Comcast line when they installed their equipment and when I reordered Comcast I had to pay an extra $65 for them to install.
R
Robert L Fowler
6 years ago
had 25mbs for 5 days then 1.1 mbs for rest of month paid 105.00 for that service.
paid 451.38 to get out of contract
M
Melissa Edwards
6 years ago
Very slow internet run out on day 1 of reset!
J
Jackie lawrence
6 years ago
It would take a long time all the way from fraud to lousy service. FCC has my complaint way long before this started.
A
Anonymous
6 years ago
HughesNet should be investigated, they are liars and crooks
K
Katy Reid
6 years ago
I have Hughes and have filed with the fcc, since they promised no data cap, and the speeds are way slower than they stated. The fcc did nothing. If there's a class action, I'm in!
K
Kimberly hunter
6 years ago
Hughesnet is the worst company I have ever dealt with. Poor product, poor customer service, poor everything
K
Kerin Lynch
6 years ago
Hughesnet is a criminal enterprise. It needs to be stopped.
V
VINCENT RIORDAN
6 years ago
Terrble. Worst company I ever dealt with. A complete ripoff.
K
Krista Fischer
6 years ago
Huges net never delivers the service they promise. Just recently we had to call them because our speed was only at for Mega second and we're supposed to be getting 20 they did testing after testing and each testing our speed got worse and worse and worse and they said that there was a big problem but then they never told us what it was or fixed it so when our contract is over we are out of there they do not live up to what they tell us they do not give you what they promised us and I'm done
C
Candy Harper
6 years ago
They had raised my bill to 188.00 without telling me. Would run out of GB most months and it was very slow. For that price, it should have been fast and unlimited. Worst service ever.
J
JoCole
6 years ago
The do not provide speed we pay for. They charge very high rates! I have no other service available to me.
M
Michelle Holt
6 years ago
This has been a nightmare for me since we moved to this rural area 5 years ago. I work from home and am a full time student and I have to drive an hour every day to go to the library.
I called last month to have a service tech come out. I tried to use their chat function because we have limited cell service also. i kept getting disconnected from their internet while on chat and would have to start all over with a new rep.
So i called from town and was told that that i HAD to call from home to run the diagnostics. If I couldn't call from home I could get on their chat. I reiterated that I keep getting disconnected while on their chat. They said that there is nothing they can do because our speeds look just fine on their end...
E
Edwin Dickson
6 years ago
Hughesnet was terrible and should be closed down
B
Barbara Mason
6 years ago
Hughesnet is a rip off...they don't disclose the 2 yr contract or the fact that you have to pay for more service.
B
Billy Dunn
6 years ago
Worse company I ever dealt with
Terrible service
P
Paul J
6 years ago
So bad in so many ways, help everyone by helping hughesnet go away.
Never came through with the service promised
Sorryes internet evere total rip offs
Hughesnet stole $110.12 from me after telling me I would not be charged for a service visit or this months internet. They refuse to refund my money.
HughesNet subjects customers with an inferior product and then sticks them with a $400 early cancellation fee. Plus requires the customer to climb up on the roof and uninstall the radio assembly from the dish to return along with the modem and power supply. I am a 76 year old woman. Also HughesNet spliced into my Comcast line when they installed their equipment and when I reordered Comcast I had to pay an extra $65 for them to install.
had 25mbs for 5 days then 1.1 mbs for rest of month paid 105.00 for that service. paid 451.38 to get out of contract
Very slow internet run out on day 1 of reset!
It would take a long time all the way from fraud to lousy service. FCC has my complaint way long before this started.
HughesNet should be investigated, they are liars and crooks
I have Hughes and have filed with the fcc, since they promised no data cap, and the speeds are way slower than they stated. The fcc did nothing. If there's a class action, I'm in!
Hughesnet is the worst company I have ever dealt with. Poor product, poor customer service, poor everything
Hughesnet is a criminal enterprise. It needs to be stopped.
Terrble. Worst company I ever dealt with. A complete ripoff.
Huges net never delivers the service they promise. Just recently we had to call them because our speed was only at for Mega second and we're supposed to be getting 20 they did testing after testing and each testing our speed got worse and worse and worse and they said that there was a big problem but then they never told us what it was or fixed it so when our contract is over we are out of there they do not live up to what they tell us they do not give you what they promised us and I'm done
They had raised my bill to 188.00 without telling me. Would run out of GB most months and it was very slow. For that price, it should have been fast and unlimited. Worst service ever.
The do not provide speed we pay for. They charge very high rates! I have no other service available to me.
This has been a nightmare for me since we moved to this rural area 5 years ago. I work from home and am a full time student and I have to drive an hour every day to go to the library. I called last month to have a service tech come out. I tried to use their chat function because we have limited cell service also. i kept getting disconnected from their internet while on chat and would have to start all over with a new rep. So i called from town and was told that that i HAD to call from home to run the diagnostics. If I couldn't call from home I could get on their chat. I reiterated that I keep getting disconnected while on their chat. They said that there is nothing they can do because our speeds look just fine on their end...
Hughesnet was terrible and should be closed down
Hughesnet is a rip off...they don't disclose the 2 yr contract or the fact that you have to pay for more service.
Worse company I ever dealt with Terrible service
So bad in so many ways, help everyone by helping hughesnet go away.