They have treated me badly, after they installed the dish I was told I had to keep it for 2 years or pay $370 to terminate.
R
Robin coatney
3 years ago
They don't deliver what they promise to get you locked in and after 30 days you have no internet you complain they still charge you monthly even though you're not getting any internet they pulled money unnecessarily 200 at a time out of your account without your permission then when you send back all the equipment they keep pulling money out saying you still have their equipment and send a check out supposedly you get all your equipment and they still charge you for equipment afterwards causing my mom to have no health insurance because the money for that wasn't there that cuz a huge neck stealing her money out of her bank my mom's too old she needs her health insurance and because of huge net she don't have any cuz they ripped off all her money out of her bank account
S
Shawn Baker
3 years ago
Hughsnet is a fraud
S
Sandra Carroll
3 years ago
Automatic 2 year contract automatically! After 6 months my payment doubled! Service is a big buffer!!
V
Venus m
3 years ago
We have hard evidence, video,pictures,screen shots on another device, reference numbers,names employee numbers.investigators can pull up all calls from their recorded monitoring calls that the company records regardless. In their recorded calls are the names and subject content discussed. Many deceits. Including "they told me that I didn't pay my phone bill when I did they tried to charge several hundred dollars over charge amount, this includes serious lies that No 1 should fall for, this is a serious fraud scam. I just got my data on basic plan monthly renew, I haven't had a chance to use any data yet but my data is stolen as it is clear the company is using it for their own personal use, Constant buffering and complete failure to download game or any content, downloading or watching anything is rendered null completely impossible. Proof of data throttle fraud that goes against my basic plan I signed up for, my monthly data renews on the 5th of every month, it's the 12th Monday September 2022,and most data was already gone on the day of renewal and has been buffering since and always regardless of monthly renewal. This is fraud It's discrimination, it's mental and emotional damages,stress and this falls under many reasons for suing,we have the evidence of fraud on another device , evidence of data fraud that goes against our plan when data is monthly renewed,10 to 20 MBS a Second according to our chosen internet Plan.We have PROOF we are frauded with this. When the data runs out it is supposed to be 4 MBS per second throttle speed but it is only 20 to 100 KBS. I HAVE PLENTY OF DATA LEFT FROM WHAT THEY LEFT FROM STEELING AND IT IS LESS THEN 2 KBS, CONSTANT BUFFERING YOUTUBE DOESN'T EVEN LOAD BUT WHEN IT DOES IT PLAYS FOR 2 SECONDS AND BUFFERS SEVERAL MINUTES, EVEN WITH DATA WE ARE NOT ALLOWED TO WATCH ANYTHING OR BUY XBOX GAMES OR EVEN LOAD MARKETPLACE FOR STUFF TO BUY WITCH IS INTERFACING WITH MICROSOFT.WE ARE SUPPOSED TO BE ABLE TO LOAD MULTIPLAYER ON ONLINE GAME
V
Venus m
3 years ago
We have hard evidence, video,pictures,screen shots on another device, reference numbers,names employee numbers.investigators can pull up all calls from their recorded monitoring calls that the company records regardless. In their recorded calls are the names and subject content discussed. Many deceits. Including "they told me that I didn't pay my phone bill when I did they tried to charge several hundred dollars over charge amount, this includes serious lies that No 1 should fall for, this is a serious fraud scam. I just got my data on basic plan monthly renew, I haven't had a chance to use any data yet but my data is stolen as it is clear the company is using it for their own personal use, Constant buffering and complete failure to download game or any content, downloading or watching anything is rendered null completely impossible. Proof of data throttle fraud that goes against my basic plan I signed up for, my monthly data renews on the 5th of every month, it's the 12th Monday September 2022,and most data was already gone on the day of renewal and has been buffering since and always regardless of monthly renewal. This is fraud It's discrimination, it's mental and emotional damages,stress and this falls under many reasons for suing,we have the evidence of fraud on another device , evidence of data fraud that goes against our plan when data is monthly renewed,10 to 20 MBS a Second according to our chosen internet Plan.We have PROOF we are frauded with this. When the data runs out it is supposed to be 4 MBS per second throttle speed but it is only 20 to 100 KBS. I HAVE PLENTY OF DATA LEFT FROM WHAT THEY LEFT FROM STEELING AND IT IS LESS THEN 2 KBS, CONSTANT BUFFERING YOUTUBE DOESN'T EVEN LOAD BUT WHEN IT DOES IT PLAYS FOR 2 SECONDS AND BUFFERS SEVERAL MINUTES, EVEN WITH DATA WE ARE NOT ALLOWED TO WATCH ANYTHING OR BUY XBOX GAMES OR EVEN LOAD MARKETPLACE FOR STUFF TO BUY WITCH IS INTERFACING WITH MICROSOFT.WE ARE SUPPOSED TO BE ABLE TO LOAD MULTIPLAYER ON ONLINE GAME
V
Venus
3 years ago
We have hard evidence, video,picture
P
Preston
3 years ago
They throttle the throttle and make throttle 20kbs to 100 kbs instead of their 4mbs and lie and say it's 4 mbs. Because even with 4 devices that's 1 mbs each so it should never get that low. And devices do not matter anyway because we turned them back on with support on the phone and it didn't make speed change at all. They try to charge secretly by adding and deleting multiple tokens and try to charge for service upgrades when you test them to see if they are any different. They always blame the modem or their end and never reimburse you for anything. When they get caught they stay silent and listen on the phone because it's all they can do is listin. They fix the problem while on the phone then they start it back up 5 minutes after. They keep trying to get tokens saying 7nlimited data isn't available as of yet. Though the sign up people never mention throttle and say it's unlimited no matter what and that their parents watch it all month no problem. That it would only have a second delay on games and so on. Yet it always lags and breaks even when throttle is off. It's constant throttle over throttle. They need investigated and sued and international trade needs in this to since they are all indians to see if they arent just another scamming company. They need to be forced to give people what they pay for for free for a couple years and given back their money and extra money for time wasted and stress put into people. That way they can be either a legit company or shut down.
N
Nancy Jamieson
3 years ago
Terrible service and slower than slow Ridiculous!!!
A
Anonymous
4 years ago
We were promised 5G speeds at $79/month. Internet barely worked AT ALL let alone at 5G speeds. Then we’re charged over $100 for the month. Customer service and tech support were both completely useless. Asked to cancel service and got charged $400 to cancel “early” when we never signed a contract.
M
Melissa King
4 years ago
One day with this service and it is horrible!!!
T
Timothy nordyke
4 years ago
Their phone calls using fake identities(claiming to be family members) is NOT ok.
M
Mary dehlinger
5 years ago
Never works and slow when up. Nothing they can do was the andeer
I
Islea Hooper
5 years ago
I’ve had several issues
J
Jennifer Kolb
5 years ago
I have had poor service from day 1 of my 2 year contract. Nothing truthful about them IMO. I can’t wait to get away from them! No more buffering, no more expensive tokens, no more bogus ‘tests’ run on my equipment! It is horrible how they are allowed to lie, cheat, and steal hard earned money from the American people such as myself. Who do they know that allows them to get away with this mess?! Very shady company with shady business practices IMO!
K
Karen Starnes
5 years ago
Under signatures Karen Starnes is supposed to say United States and not Belgium.
K
Karen Starnes
5 years ago
When I called to cancel my service they talked me out of cancelling because they were going to give me better service and I said that I would only stay with them if I didn't have a contract and they assured me that I wouldn't. I cancelled their service because my service was terrible again and they tried to talk me out of it. The person I talked to said that I would have to pay $205. for cancelling my contract early. I informed her that I was told I would not be on a contract to continue with them and she insisted that I was. I had 2 people in my home when I told them that I would not stay with them if hey put me on another contract. They deducted $205. from my bank acct and I protested it but they still got $205. from my acct.
R
Rebecca
5 years ago
Hughesnet means fraud
W
Wendell Miller
5 years ago
Huges net is just all around a bad company period.
J
Julie Christensen
5 years ago
Same experience as every one else. Nothing but lies and the worst SERVICE (
They have treated me badly, after they installed the dish I was told I had to keep it for 2 years or pay $370 to terminate.
They don't deliver what they promise to get you locked in and after 30 days you have no internet you complain they still charge you monthly even though you're not getting any internet they pulled money unnecessarily 200 at a time out of your account without your permission then when you send back all the equipment they keep pulling money out saying you still have their equipment and send a check out supposedly you get all your equipment and they still charge you for equipment afterwards causing my mom to have no health insurance because the money for that wasn't there that cuz a huge neck stealing her money out of her bank my mom's too old she needs her health insurance and because of huge net she don't have any cuz they ripped off all her money out of her bank account
Hughsnet is a fraud
Automatic 2 year contract automatically! After 6 months my payment doubled! Service is a big buffer!!
We have hard evidence, video,pictures,screen shots on another device, reference numbers,names employee numbers.investigators can pull up all calls from their recorded monitoring calls that the company records regardless. In their recorded calls are the names and subject content discussed. Many deceits. Including "they told me that I didn't pay my phone bill when I did they tried to charge several hundred dollars over charge amount, this includes serious lies that No 1 should fall for, this is a serious fraud scam. I just got my data on basic plan monthly renew, I haven't had a chance to use any data yet but my data is stolen as it is clear the company is using it for their own personal use, Constant buffering and complete failure to download game or any content, downloading or watching anything is rendered null completely impossible. Proof of data throttle fraud that goes against my basic plan I signed up for, my monthly data renews on the 5th of every month, it's the 12th Monday September 2022,and most data was already gone on the day of renewal and has been buffering since and always regardless of monthly renewal. This is fraud It's discrimination, it's mental and emotional damages,stress and this falls under many reasons for suing,we have the evidence of fraud on another device , evidence of data fraud that goes against our plan when data is monthly renewed,10 to 20 MBS a Second according to our chosen internet Plan.We have PROOF we are frauded with this. When the data runs out it is supposed to be 4 MBS per second throttle speed but it is only 20 to 100 KBS. I HAVE PLENTY OF DATA LEFT FROM WHAT THEY LEFT FROM STEELING AND IT IS LESS THEN 2 KBS, CONSTANT BUFFERING YOUTUBE DOESN'T EVEN LOAD BUT WHEN IT DOES IT PLAYS FOR 2 SECONDS AND BUFFERS SEVERAL MINUTES, EVEN WITH DATA WE ARE NOT ALLOWED TO WATCH ANYTHING OR BUY XBOX GAMES OR EVEN LOAD MARKETPLACE FOR STUFF TO BUY WITCH IS INTERFACING WITH MICROSOFT.WE ARE SUPPOSED TO BE ABLE TO LOAD MULTIPLAYER ON ONLINE GAME
We have hard evidence, video,pictures,screen shots on another device, reference numbers,names employee numbers.investigators can pull up all calls from their recorded monitoring calls that the company records regardless. In their recorded calls are the names and subject content discussed. Many deceits. Including "they told me that I didn't pay my phone bill when I did they tried to charge several hundred dollars over charge amount, this includes serious lies that No 1 should fall for, this is a serious fraud scam. I just got my data on basic plan monthly renew, I haven't had a chance to use any data yet but my data is stolen as it is clear the company is using it for their own personal use, Constant buffering and complete failure to download game or any content, downloading or watching anything is rendered null completely impossible. Proof of data throttle fraud that goes against my basic plan I signed up for, my monthly data renews on the 5th of every month, it's the 12th Monday September 2022,and most data was already gone on the day of renewal and has been buffering since and always regardless of monthly renewal. This is fraud It's discrimination, it's mental and emotional damages,stress and this falls under many reasons for suing,we have the evidence of fraud on another device , evidence of data fraud that goes against our plan when data is monthly renewed,10 to 20 MBS a Second according to our chosen internet Plan.We have PROOF we are frauded with this. When the data runs out it is supposed to be 4 MBS per second throttle speed but it is only 20 to 100 KBS. I HAVE PLENTY OF DATA LEFT FROM WHAT THEY LEFT FROM STEELING AND IT IS LESS THEN 2 KBS, CONSTANT BUFFERING YOUTUBE DOESN'T EVEN LOAD BUT WHEN IT DOES IT PLAYS FOR 2 SECONDS AND BUFFERS SEVERAL MINUTES, EVEN WITH DATA WE ARE NOT ALLOWED TO WATCH ANYTHING OR BUY XBOX GAMES OR EVEN LOAD MARKETPLACE FOR STUFF TO BUY WITCH IS INTERFACING WITH MICROSOFT.WE ARE SUPPOSED TO BE ABLE TO LOAD MULTIPLAYER ON ONLINE GAME
We have hard evidence, video,picture
They throttle the throttle and make throttle 20kbs to 100 kbs instead of their 4mbs and lie and say it's 4 mbs. Because even with 4 devices that's 1 mbs each so it should never get that low. And devices do not matter anyway because we turned them back on with support on the phone and it didn't make speed change at all. They try to charge secretly by adding and deleting multiple tokens and try to charge for service upgrades when you test them to see if they are any different. They always blame the modem or their end and never reimburse you for anything. When they get caught they stay silent and listen on the phone because it's all they can do is listin. They fix the problem while on the phone then they start it back up 5 minutes after. They keep trying to get tokens saying 7nlimited data isn't available as of yet. Though the sign up people never mention throttle and say it's unlimited no matter what and that their parents watch it all month no problem. That it would only have a second delay on games and so on. Yet it always lags and breaks even when throttle is off. It's constant throttle over throttle. They need investigated and sued and international trade needs in this to since they are all indians to see if they arent just another scamming company. They need to be forced to give people what they pay for for free for a couple years and given back their money and extra money for time wasted and stress put into people. That way they can be either a legit company or shut down.
Terrible service and slower than slow Ridiculous!!!
We were promised 5G speeds at $79/month. Internet barely worked AT ALL let alone at 5G speeds. Then we’re charged over $100 for the month. Customer service and tech support were both completely useless. Asked to cancel service and got charged $400 to cancel “early” when we never signed a contract.
One day with this service and it is horrible!!!
Their phone calls using fake identities(claiming to be family members) is NOT ok.
Never works and slow when up. Nothing they can do was the andeer
I’ve had several issues
I have had poor service from day 1 of my 2 year contract. Nothing truthful about them IMO. I can’t wait to get away from them! No more buffering, no more expensive tokens, no more bogus ‘tests’ run on my equipment! It is horrible how they are allowed to lie, cheat, and steal hard earned money from the American people such as myself. Who do they know that allows them to get away with this mess?! Very shady company with shady business practices IMO!
Under signatures Karen Starnes is supposed to say United States and not Belgium.
When I called to cancel my service they talked me out of cancelling because they were going to give me better service and I said that I would only stay with them if I didn't have a contract and they assured me that I wouldn't. I cancelled their service because my service was terrible again and they tried to talk me out of it. The person I talked to said that I would have to pay $205. for cancelling my contract early. I informed her that I was told I would not be on a contract to continue with them and she insisted that I was. I had 2 people in my home when I told them that I would not stay with them if hey put me on another contract. They deducted $205. from my bank acct and I protested it but they still got $205. from my acct.
Hughesnet means fraud
Huges net is just all around a bad company period.
Same experience as every one else. Nothing but lies and the worst SERVICE (