We the understand as Glory of Rome players in Tiberious 2nd account unite in calling for Kabam to return the 34,491,664 lost glory to PaulusV whilst being on vacation.
We note:
that Paul was on vacation mode for 4 days with a a glory level of 47,794,808. We have a screenshot of this before he exited vacation mode on the afternoon of Sunday 4th June 2012.
On exiting vacation mode Paul had a glory level of 13,303,144
As Paul had not even begun farming, nor had he been hit, it is inconceivable that he lost his glory through battle.
We understand:
That Kabam have told Paul that there's not a problem and that he could not have been on vacation.
That Paul will leave Tiberious and possibly Theodosius, thus another player who loves the game will have left.
We believe :
That Kabam should replace his lost troops & offer adequate compensation to PaulusV for the anxiety and suffering he has suffered.
We will consider:
Whether we will ever buy gold from Kabam in all their games.
Whether we will continue to play Glory of Rome and other Kabam games.
We ask Kabam:
To hear hear the voices of your customers and help them suitably when they need your help.
I am still waiting for an actual human at support to look at the screenshots we sent because the automated responses are driving me absolutely crazy. Paul really did lose everything while he was just trying to enjoy his time off and honestly it feels like they are just hoping we get tired and give up.
3 Comments
S
Sarah Gomez
14 years ago
Featured
Never buying gold again if they dont fix this. Been playing for years and this company just keeps getting worse with their support.
M
Mike Lambert
14 years ago
Featured
This is total garbage. Fix the game kabam. You cant just let people lose everything for no reason. Paul worked hard for those stats.
D
Dave Thompson
14 years ago
Featured
Ridiculous. Dude was on vac mode and lost everything? Either fix it or lose your players. Plain and simple.
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Status: Closed — this petition is no longer accepting signatures.
We the understand as Glory of Rome players in Tiberious 2nd account unite in calling for Kabam to return the 34,491,664 lost glory to PaulusV whilst being on vacation.
We note:
that Paul was on vacation mode for 4 days with a a glory level of 47,794,808. We have a screenshot of this before he exited vacation mode on the afternoon of Sunday 4th June 2012.
On exiting vacation mode Paul had a glory level of 13,303,144
As Paul had not even begun farming, nor had he been hit, it is inconceivable that he lost his glory through battle.
We understand:
That Kabam have told Paul that there's not a problem and that he could not have been on vacation.
That Paul will leave Tiberious and possibly Theodosius, thus another player who loves the game will have left.
We believe :
That Kabam should replace his lost troops & offer adequate compensation to PaulusV for the anxiety and suffering he has suffered.
We will consider:
Whether we will ever buy gold from Kabam in all their games.
Whether we will continue to play Glory of Rome and other Kabam games.
We ask Kabam:
To hear hear the voices of your customers and help them suitably when they need your help.
I am still waiting for an actual human at support to look at the screenshots we sent because the automated responses are driving me absolutely crazy. Paul really did lose everything while he was just trying to enjoy his time off and honestly it feels like they are just hoping we get tired and give up.
3 Comments
S
Sarah Gomez
14 years ago
Featured
Never buying gold again if they dont fix this. Been playing for years and this company just keeps getting worse with their support.
M
Mike Lambert
14 years ago
Featured
This is total garbage. Fix the game kabam. You cant just let people lose everything for no reason. Paul worked hard for those stats.
D
Dave Thompson
14 years ago
Featured
Ridiculous. Dude was on vac mode and lost everything? Either fix it or lose your players. Plain and simple.
Never buying gold again if they dont fix this. Been playing for years and this company just keeps getting worse with their support.