We the undersigned believe that ticket offices in the Greater London Region should have the technology to update Oyster cards, so as to allow staff to top up Oyster cards and assist with passengers queries. Govia Ltd (Parent Company of Southeastern and Southern) have refused to provide the necessary technology to ticket office staff. This is not in the best interests of passengers and makes the future of ticket offices uncertain. We therefore petition Govia Ltd to reconsider their position and to install the necessary technology in all affected stations within Zone 1 to 6.
The silence from Govia remains heavy but I am still sending letters every single week. It is draining to keep pushing against a wall that refuses to budge yet I know these stations are worth the fight.
June 25, 2010
Seeing this kind of momentum feels heavy because it confirms how many people are frustrated by these broken systems every single day. I am exhausted by the constant avoidance from the company, but knowing others are feeling this same push keeps me going.
3 Comments
S
Sarah Knight
16 years ago
Featured
SO ANNOYING. Just put the machines in already! Why make everything so difficult for us?
D
David Taylor
16 years ago
Featured
Staff should be able to help with this. Its a basic service that every station needs in london. Fix it.
M
Mark Chen
16 years ago
Featured
its honestly ridiculous that i cant top up my card at the station. i end up missing my train half the time when the machines are broken.
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We the undersigned believe that ticket offices in the Greater London Region should have the technology to update Oyster cards, so as to allow staff to top up Oyster cards and assist with passengers queries. Govia Ltd (Parent Company of Southeastern and Southern) have refused to provide the necessary technology to ticket office staff. This is not in the best interests of passengers and makes the future of ticket offices uncertain. We therefore petition Govia Ltd to reconsider their position and to install the necessary technology in all affected stations within Zone 1 to 6.
The silence from Govia remains heavy but I am still sending letters every single week. It is draining to keep pushing against a wall that refuses to budge yet I know these stations are worth the fight.
June 25, 2010
Seeing this kind of momentum feels heavy because it confirms how many people are frustrated by these broken systems every single day. I am exhausted by the constant avoidance from the company, but knowing others are feeling this same push keeps me going.
3 Comments
S
Sarah Knight
16 years ago
Featured
SO ANNOYING. Just put the machines in already! Why make everything so difficult for us?
D
David Taylor
16 years ago
Featured
Staff should be able to help with this. Its a basic service that every station needs in london. Fix it.
M
Mark Chen
16 years ago
Featured
its honestly ridiculous that i cant top up my card at the station. i end up missing my train half the time when the machines are broken.
Help this petition grow
Share it with friends to help reach
50 signatures.
Your share link
Couldn't copy automatically. Long-press to copy:
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By signing, you accept our Terms and Privacy Policy and agree to occasional emails about petitions. Unsubscribe anytime.
SO ANNOYING. Just put the machines in already! Why make everything so difficult for us?