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Put Oyster in our ticket offices

Put Oyster in our ticket offices

32 signatures 18 to reach 50
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Started by Anonymous 16 years, 4 months ago
We the undersigned believe that ticket offices in the Greater London Region should have the technology to update Oyster cards, so as to allow staff to top up Oyster cards and assist with passengers queries. Govia Ltd (Parent Company of Southeastern and Southern) have refused to provide the necessary technology to ticket office staff. This is not in the best interests of passengers and makes the future of ticket offices uncertain. We therefore petition Govia Ltd to reconsider their position and to install the necessary technology in all affected stations within Zone 1 to 6.

Updates

June 25, 2010

The silence from Govia remains heavy but I am still sending letters every single week. It is draining to keep pushing against a wall that refuses to budge yet I know these stations are worth the fight.

June 25, 2010

Seeing this kind of momentum feels heavy because it confirms how many people are frustrated by these broken systems every single day. I am exhausted by the constant avoidance from the company, but knowing others are feeling this same push keeps me going.

3 Comments

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Sarah Knight
16 years ago Featured

SO ANNOYING. Just put the machines in already! Why make everything so difficult for us?

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David Taylor
16 years ago Featured

Staff should be able to help with this. Its a basic service that every station needs in london. Fix it.

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Mark Chen
16 years ago Featured

its honestly ridiculous that i cant top up my card at the station. i end up missing my train half the time when the machines are broken.

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