The company just confirmed they are adjusting the targets and revising our compensation structure to reflect the reality of our hard work. Seeing everyone come together to protect our livelihoods has been the most humbling experience of my time on these ships. We move forward knowing we have the power …
January 28, 2024
Final supporters
To MSC company, offices, and whom it may concern,
We are reaching out to you through this petition with a formal request for a hard revision and, consequently, a proper adjustment to short- and long-term targets.
We, the shop staff, as employees, embraced the new canvas proposed by the company called “Better Together," whose goal was to offer better opportunities for financial growth and a better onboard life. However, the shop department didn’t see the reflection of such program in our lives and salaries; instead, we were led into a downward spiral made of staff overcapacity and unrealistic targets.
We acknowledge the need for the company to defend their investments and make high profits; however, as a big responsible for MSC revenues on board, which keep being very high, we believe it to be fair to be rewarded for our expertise and hard work in a way that reflects the efforts we are putting into our job, so that the sacrifices we are making will be worth it for us and will allow us to support ourselves and our families outside of the ship.
We have been losing personnel, colleagues, and friends to other companies for this exact reason: poor compensation for our hard work. We will not be able to offer the same outstanding results with a lack of qualified personnel replaced by unqualified but more economically convenient staff.
As the remaining crew, the ones still believing in the values of MSC, we are using this as our last resort to request a change before we see ourselves forced to a change of company.
With open dialogue, we are asking for adjustments as the only way to keep us motivated and working, offering the best of our capacities; however, if the company believes it is acceptable to keep us unfairly underpaid, it is a direction we will not follow.
In the same way MSC is trying to keep their guests by improving the quality of the structures on board, we ask for the company to improve the quality of their staff’s salaries, as that would be the only way to keep their qualified and experienced staff.
We wait for a formal response.
Sincerely,
MSC Shop Department
Updates
December 18, 2023
I have been hearing from so many of you about how these unreachable targets are wearing you down and forcing you to leave the ships we all care about. We are documenting every single story sent to us to ensure that management understands the true human cost of these policies.
December 18, 2023
Seeing so many of my colleagues add their names gives me hope that we are finally being seen after months of feeling ignored. Your stories of struggle mirror my own and prove that this isn't just about my personal experience but a broken system affecting us all.
Reached 100 supporters
December 18, 2023
133 Comments
msc145788 I still look forward to working for the company but I would appreciate more recognition and appreciation from the company for my dedication to my job in the form of raised salaries.
The targets are too high and unreachable so we are unable to make commission and our salary is so low without commission so it's really unfair
To please review the target, it has to be realistic so we can work hard to reach it but also get the benefit out of it. Or raise the salary. One of both ways.
I'm agree of this petition because thasalary has to increased we work very hard and we deserve it.
The targets must be realistic achievable, if it is very high people don't run, they sell less, this is demotivation. The realistic achievable targets is one of positive motivation which can bring good result with higher reveniu for the company. That is the way of successful TOP MANAGEMENT
We are fighting
msc132147
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The company just confirmed they are adjusting the targets and revising our compensation structure to reflect the reality of our hard work. Seeing everyone come together to protect our livelihoods has been the most humbling experience of my time on these ships. We move forward knowing we have the power …
January 28, 2024
Final supporters
To MSC company, offices, and whom it may concern,
We are reaching out to you through this petition with a formal request for a hard revision and, consequently, a proper adjustment to short- and long-term targets.
We, the shop staff, as employees, embraced the new canvas proposed by the company called “Better Together," whose goal was to offer better opportunities for financial growth and a better onboard life. However, the shop department didn’t see the reflection of such program in our lives and salaries; instead, we were led into a downward spiral made of staff overcapacity and unrealistic targets.
We acknowledge the need for the company to defend their investments and make high profits; however, as a big responsible for MSC revenues on board, which keep being very high, we believe it to be fair to be rewarded for our expertise and hard work in a way that reflects the efforts we are putting into our job, so that the sacrifices we are making will be worth it for us and will allow us to support ourselves and our families outside of the ship.
We have been losing personnel, colleagues, and friends to other companies for this exact reason: poor compensation for our hard work. We will not be able to offer the same outstanding results with a lack of qualified personnel replaced by unqualified but more economically convenient staff.
As the remaining crew, the ones still believing in the values of MSC, we are using this as our last resort to request a change before we see ourselves forced to a change of company.
With open dialogue, we are asking for adjustments as the only way to keep us motivated and working, offering the best of our capacities; however, if the company believes it is acceptable to keep us unfairly underpaid, it is a direction we will not follow.
In the same way MSC is trying to keep their guests by improving the quality of the structures on board, we ask for the company to improve the quality of their staff’s salaries, as that would be the only way to keep their qualified and experienced staff.
We wait for a formal response.
Sincerely,
MSC Shop Department
Updates
December 18, 2023
I have been hearing from so many of you about how these unreachable targets are wearing you down and forcing you to leave the ships we all care about. We are documenting every single story sent to us to ensure that management understands the true human cost of these policies.
December 18, 2023
Seeing so many of my colleagues add their names gives me hope that we are finally being seen after months of feeling ignored. Your stories of struggle mirror my own and prove that this isn't just about my personal experience but a broken system affecting us all.
Reached 100 supporters
December 18, 2023
133 Comments
We are working ourselves to the bone for these commissions and the targets keep moving higher. Its impossible to reach them now and our paychecks are suffering because of it.
msc145788 I still look forward to working for the company but I would appreciate more recognition and appreciation from the company for my dedication to my job in the form of raised salaries.
The targets are too high and unreachable so we are unable to make commission and our salary is so low without commission so it's really unfair
To please review the target, it has to be realistic so we can work hard to reach it but also get the benefit out of it. Or raise the salary. One of both ways.
I'm agree of this petition because thasalary has to increased we work very hard and we deserve it.
The targets must be realistic achievable, if it is very high people don't run, they sell less, this is demotivation. The realistic achievable targets is one of positive motivation which can bring good result with higher reveniu for the company. That is the way of successful TOP MANAGEMENT
We are fighting
msc132147
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We are working ourselves to the bone for these commissions and the targets keep moving higher. Its impossible to reach them now and our paychecks are suffering because of it.