We, the undersigned administrative staff, respectfully request a formal review of our pay and job grading.

We are currently the only roles in the warehouse paid at National Minimum Wage, despite responsibilities that go far beyond “unskilled” work. We are essential to daily operations, compliance, supplier relations, staff training, and site safety across both buildings.

Our responsibilities include:

Customer service & warehouse flow 
Greeting drivers, taking keys, assigning bays, answering queries, and acting as first point of contact for all drivers arriving on site.

Documentation & compliance 
Opening/closing bookings, checking paperwork for accuracy, managing the 6-step rejection process with multiple compliance checks. Errors lead to questioning from Morrisons management and financial loss for the company. We minimize costs by catching mistakes early.

Supplier liaison, scheduling & quality control 
First point of contact for all suppliers. We’re on the phone multiple times daily discussing ETAs, load plans, and unsafe stacking in trailers. We coordinate rejected stock collection and send/receive ∼4 emails weekly on pallets going to charity. We action MLOR and recall notices, plus weekly QC lists, highlighting products that must be held until QC confirms they’re safe to book in. We prevent unsafe/unsellable stock entering the warehouse.

Training & operations 
Training every new starter for up to 1 month until they work independently. We ensure staff understand complex processes and compliance risks before they operate alone.

Process management & adaptability 
Warehouse processes are introduced, tweaked, or removed every 4-5 weeks. We learn, adapt, and retrain ourselves and new staff during each change to maintain accuracy and avoid delays or compliance failures.

Site communications & admin support 
Printing warehouse signage for safety/visitors, generating canteen price lists, laminating certificates, and printing/displaying the weekly Morrisons newsletter/brief for all colleagues.

Health & safety — Key control protocol 
Managing the key captive board system. We collect driver details and signatures, take keys and place them on the correct hook, then issue bay tags to tipping colleagues. This is the final safety check that prevents vehicles moving while staff are between bay and lorry. A single error could result in serious injury or fatality. We hold direct responsibility for site safety.

Working conditions 
Working full shifts in an office where temperatures frequently fall below comfortable levels, while maintaining accuracy on detailed compliance and safety tasks.

Our request: 
We ask for our pay to be reviewed and adjusted to reflect the skill, responsibility, training, adaptability, and safety accountability involved in our roles. We propose £14.00 per hour to bring admin pay in line with the value we provide, and to help offset rising cost-of-living pressures in the South West.

We note the National Living Wage is £12.71/hr from April 2026. We are requesting pay above this threshold because our duties exceed the scope of minimum wage work.

We value our jobs and want to continue contributing at this level. Fair pay would reflect the work we already do every day to keep the warehouse safe, compliant, and efficient.