Milton Water System Customer Communication Modernization
59 Comments
M
Mary Meche
1 year ago
Featured
We have been a customer over 30 years and have paid several late fees even though we do auto bill pay 2 weeks in advance because Milton Water System’s mail system and there is basically nothing we could do but pay it
N
Nicole Stutes
1 year ago
Above and beyond this most recent snow event, Milton water has atrocious customer service.
C
Chris fox
1 year ago
Have to do better. This is ridiculous.
A
Alli
1 year ago
No communication with anyone. Sad
M
Mary Amato
1 year ago
Yes this company is fond of putting notices on doors...even that would have been something!
S
Susan E Scialoia
1 year ago
Absolutely ridiculous that there is no website available. When is the boil order going to be lifted?
T
Troy Ramey
1 year ago
Situation is understandable.
The lack of communication is pathetic!!!
L
Lori Poiencot
1 year ago
Please notify of boil advisories as soon as they happen for the safety of your clients!
A
Anmala Rajavong
1 year ago
Please make a public service announcement and would love a Facebook page for Milton water system to update with current events.
A
Amanda Pillette
1 year ago
Shameful! Paying customers should have much more communication than is being provided.
N
Nathan Champagne
1 year ago
Absolutely unacceptable.
E
Everic Stutes
1 year ago
Our bills doubled for this?! I wish this would actually make a difference and hold someone accountable. If I put thousands of people's lives at risk, I'd be tossed under the jail. Someone needs to lose their job!
M
Marti Borne
1 year ago
Please update.
K
Kim Cormier
1 year ago
Milton Water Systems lack of care/concern for us is alarming. I don't want them for my water service. My trust is completely broken.
A
Angie Eckman
1 year ago
Communication platforms requested: Website or a landing page, social media accounts, email blasts, text messages.
J
Jo Gillock
1 year ago
Understandable that we’re under a boil advisory, but the lack of communication is unacceptable!!
C
Chassidy Gremillion
1 year ago
I believe that an online bill payment system is absolutely necessary. The lack of communication is also an issue.
S
Scotty derouen
1 year ago
Should beable to pay online. Also why do I have to send in a bill to LUS to have a fee knock off. Milton water is technically the same as LUS. Not seeing the purpose on the middle person they should be LUS not Milton water. I get a bill from Milton and LUS. One for waste water and one for water doesn’t make sense to me.
L
Lindsey Landreneau
1 year ago
Very disappointed in the lack of communication from the Milton Water System
We have been a customer over 30 years and have paid several late fees even though we do auto bill pay 2 weeks in advance because Milton Water System’s mail system and there is basically nothing we could do but pay it
Above and beyond this most recent snow event, Milton water has atrocious customer service.
Have to do better. This is ridiculous.
No communication with anyone. Sad
Yes this company is fond of putting notices on doors...even that would have been something!
Absolutely ridiculous that there is no website available. When is the boil order going to be lifted?
Situation is understandable. The lack of communication is pathetic!!!
Please notify of boil advisories as soon as they happen for the safety of your clients!
Please make a public service announcement and would love a Facebook page for Milton water system to update with current events.
Shameful! Paying customers should have much more communication than is being provided.
Absolutely unacceptable.
Our bills doubled for this?! I wish this would actually make a difference and hold someone accountable. If I put thousands of people's lives at risk, I'd be tossed under the jail. Someone needs to lose their job!
Please update.
Milton Water Systems lack of care/concern for us is alarming. I don't want them for my water service. My trust is completely broken.
Communication platforms requested: Website or a landing page, social media accounts, email blasts, text messages.
Understandable that we’re under a boil advisory, but the lack of communication is unacceptable!!
I believe that an online bill payment system is absolutely necessary. The lack of communication is also an issue.
Should beable to pay online. Also why do I have to send in a bill to LUS to have a fee knock off. Milton water is technically the same as LUS. Not seeing the purpose on the middle person they should be LUS not Milton water. I get a bill from Milton and LUS. One for waste water and one for water doesn’t make sense to me.
Very disappointed in the lack of communication from the Milton Water System
Signed.