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The company finally agreed to release customers from their contracts without penalty. I am completely drained after this fight but the relief that we won is worth the struggle. Please keep an eye on your final bills to ensure they honor this commitment.

October 29, 2013

JUSTICE FOR EE CUSTOMERS

JUSTICE FOR EE CUSTOMERS

🏆 Won — 205 supporters Verified

Final supporters

A
Andy
D
David
L
Louise C.
P
Philip s.
M
Michael S.
S
Someone
U
Uyiosa
A
Akanksha C.
F
Faizah
A
Abdul A.
+195 more
PS
Started by Pola Stavrinou 13 years ago
I am an EE customer and so are my whole family and many friends, we are all fed up of the horrendous signal we have been getting yet we are all tied up in contracts. EE is a scam, they have obviously had to cut corners in order to bring in the "Superfast" 4G Network yet making a phone call is near enough impossible. EE are not fulfilling their side of the contracts as they claim to be "superfast" and "faster than any other network". Therefore they are failing to provide a fair service and we should have the right to cancel our contracts if we are having problems. EE need to stop lying and start listening to their customers!


*PLEASE SIGN THIS PETITION TO PROVE THAT WE SHOULD HAVE THE RIGHT TO CANCEL OUR CONTRACTS WITH EE IF THEY ARE NOT FULFILLING THEIR OBLIGATIONS AND SERVICE*

**PLEASE FEEL FREE TO LEAVE COMMENTS OF YOUR EXPERIENCE WITH EE**


***IGNORE DONATION PROMPT, THAT IS NOT FROM ME IT IS FROM THE WEBSITE I AM USING***

Updates

September 5, 2013

The response to this has been overwhelming and it shows just how many people are suffering through these broken contracts. My patience for their excuses is long gone but knowing I am not fighting alone keeps me moving forward.

Reached 100 supporters

September 5, 2013

21 Comments

A
Andy
12 years ago Featured

Been with Orange/EE for 18 years now, poor signal and when you do get one it soon drops off, even worse is their customer service.....it seem's once they have you signed to a contract that they dont care about you

M
Michael Simons
12 years ago Featured

Never get a signal, constant dropped calls, £60 a month, not value for money! Loss of full service when I require my phone for an on call hospital job was the last straw!

B
Brian mcgovern
12 years ago Featured

Its fair point. I live in a city Centre and constantly have problems with my telephone signal and 4g is a very occassional luxury.

M
Mark harvey
12 years ago Featured

Let me down badly when I desperately needed a signal to contact my pregnant partner who is due at any momant

A
Anonymous
12 years ago Featured

I have been having problems with my phone for 2 weeks now every time I call they just say they are changin my mass?? But it still doesn't work getting pissed off and don't understand why I should have to pay my phone bill when I am not receiving the service I pay for!

A
Andy Moore
12 years ago Featured

We the people will be leaving EE network as soon as our contracts are up. Unfortunately for some are stuck in a long contact that they have to stick with, as they do not have the option to get out of a 2 year contract. EE's underhanded way of turning off the 3G masts to force thier customers onto a more expensive 4G contract is just going to bring the company to its knees when we do not re-new our contracts and go elsewhere.

D
David
12 years ago

No signals for over 9hours and I'm paying my 50£ a month to we this ain't rite

A
Akanksha Chadha
12 years ago

No signal since 6 this evening. Horrible service on other days as well.