I would like to note the following points in relation to the problem faced by customers of Bmobile
1) Why do we require atleast Nu 15 to use our data or free sms?
2) Why our main balance and data are deducted time and again? Keep 3G on for a night and almost 5MB are deducted.
3) Why there are frequent data network fluctuation and congestion?
3) Why b-wallet, eload and mbob facilities does not work when there is offer?
4) Why to impose green tax on e-loads or internet recharges?
5) Why the internet facilities are as slow as turtle?
Updates
July 26, 2016
Bhutan Telecom keeps ignoring our questions while they drain our pockets with these hidden charges and pathetic speeds. The stories you are all sharing about balance disappearing overnight prove this predatory behavior is systemic. They think we will just stay quiet and accept their incompetence but they are dead wrong.
Reached 100 supporters
July 26, 2016
91 Comments
Even as I was trying to sign this petition the bmobile network is very slow. I live in Mothithang and there is a mobile tower few meters from where I live I don't get 3g. Its high time bmobile to satisfy the customer.
In present times, education, development, transport, communications and every day activities are hugely dependent on ICT & internet. BT would need to bear the negative consequences when there are slow progress in these areas as a direct result of their poor services as enumerated.
Please improve. I am a student who use internet for study and learning. I feel I am paying more than my college fees for the internet.
I been using bmobile services for a decade still i see no improvement, it's high time u value your customers, poor net ,fast deduction of amount, bmobile need to see how aircel,airtel,Vodafone are doing..instead of competing with Tashi cell...which needs even improvement.
True that BT service is so frustrating and pathetic. 3G service doesnt work most of the times and of late it has been deducting a lot of money or data when net is hardly used. Please wake up BT
Customer is the king. No Bm users, no telecom. As simple as it can get
Please improve. It really sucks.
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I would like to note the following points in relation to the problem faced by customers of Bmobile
1) Why do we require atleast Nu 15 to use our data or free sms?
2) Why our main balance and data are deducted time and again? Keep 3G on for a night and almost 5MB are deducted.
3) Why there are frequent data network fluctuation and congestion?
3) Why b-wallet, eload and mbob facilities does not work when there is offer?
4) Why to impose green tax on e-loads or internet recharges?
5) Why the internet facilities are as slow as turtle?
Updates
July 26, 2016
Bhutan Telecom keeps ignoring our questions while they drain our pockets with these hidden charges and pathetic speeds. The stories you are all sharing about balance disappearing overnight prove this predatory behavior is systemic. They think we will just stay quiet and accept their incompetence but they are dead wrong.
Reached 100 supporters
July 26, 2016
91 Comments
Please make Data and SMS independent of talktime balance. When we exhaust talk time balance we need to use either SMS or Internet to communicate but as of now, when our talk time goes below Nu.20 we can use Internet or SMS.
Even as I was trying to sign this petition the bmobile network is very slow. I live in Mothithang and there is a mobile tower few meters from where I live I don't get 3g. Its high time bmobile to satisfy the customer.
In present times, education, development, transport, communications and every day activities are hugely dependent on ICT & internet. BT would need to bear the negative consequences when there are slow progress in these areas as a direct result of their poor services as enumerated.
Please improve. I am a student who use internet for study and learning. I feel I am paying more than my college fees for the internet.
I been using bmobile services for a decade still i see no improvement, it's high time u value your customers, poor net ,fast deduction of amount, bmobile need to see how aircel,airtel,Vodafone are doing..instead of competing with Tashi cell...which needs even improvement.
True that BT service is so frustrating and pathetic. 3G service doesnt work most of the times and of late it has been deducting a lot of money or data when net is hardly used. Please wake up BT
Customer is the king. No Bm users, no telecom. As simple as it can get
Please improve. It really sucks.
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Please make Data and SMS independent of talktime balance. When we exhaust talk time balance we need to use either SMS or Internet to communicate but as of now, when our talk time goes below Nu.20 we can use Internet or SMS.