According to an official HTC statement, it is working normally and they will not change it:
“HTC is aware of some questions in the enthusiast community about how the HTC One X handles multitasking and memory management for background apps. We value the community’s input and are always looking for ways to enhance customers’ experience with our devices. That said, right now multitasking is operating normally according to our custom memory management specifications which balance core ICS features with a consistent HTC Sense experience.”
Basically, in an effort to make their Sense experience better, they broke core Android multitasking features. HTC will probably never change their standpoint on Sense, which is fine but we (the users) expect the phone work at least the way Google designed it.
Simple things like browsing web pages on the phone is a pain (http://www.youtube.com/watch?v=W7Uo5f2vSxo). Live Wallpapers freeze for up to a second when swiping between home screens. Reading a message after pausing a game forces a restart of the game and then usually the whole stage has to be replayed.
This is unacceptable and should be fixed or at least improved, even if it is only by the time Jelly Bean gets released for the One X. This is supposed to be a "Hero" phone, where HTC spends more time on the quality of their products in stead of lots of different models. They have failed, making the phone work like THEY want to and not like their customers wanted it to work.
The best option out at the moment is to root the phone and put a custom ROM on. But I feel that this is unacceptable as it would void your warranty.
HTC is known for making core changes in favor of Sense but this time they DESTROYED core Android features in favor of Sense.
If we do not let HTC know that we (their customers) are unhappy about how they chose to handle multitasking, this will become the norm in all upcoming HTC phones.
Updates
August 29, 2012
HTC is claiming that our phones are working normally but we know better. Go to the official HTC Facebook page and post the link to this petition so they see that we are not buying their excuse. We need to keep targeting their public channels until they admit that this memory management is broken.
August 29, 2012
We just hit a major mark that shows HTC that this issue is not just for power users. Post this link on your Facebook wall today so we keep this pressure on them.
6 Comments
it is a quad core phone guys. stop killing my apps in the background every time i switch tabs. ridicolous.
Fix this. Seriously. I expected better performance than this when I paid full price.
Everything is laggy and the memory management is just broken. Listen to the users for once.
Ridiculous that I have to reload pages constantly. Sense is ruining a perfectly good device.
Total garbage performance. My browser refreshes every single time i go back to it. Never buying htc again if this is how they handle their flagships.
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According to an official HTC statement, it is working normally and they will not change it:
“HTC is aware of some questions in the enthusiast community about how the HTC One X handles multitasking and memory management for background apps. We value the community’s input and are always looking for ways to enhance customers’ experience with our devices. That said, right now multitasking is operating normally according to our custom memory management specifications which balance core ICS features with a consistent HTC Sense experience.”
Basically, in an effort to make their Sense experience better, they broke core Android multitasking features. HTC will probably never change their standpoint on Sense, which is fine but we (the users) expect the phone work at least the way Google designed it.
Simple things like browsing web pages on the phone is a pain (http://www.youtube.com/watch?v=W7Uo5f2vSxo). Live Wallpapers freeze for up to a second when swiping between home screens. Reading a message after pausing a game forces a restart of the game and then usually the whole stage has to be replayed.
This is unacceptable and should be fixed or at least improved, even if it is only by the time Jelly Bean gets released for the One X. This is supposed to be a "Hero" phone, where HTC spends more time on the quality of their products in stead of lots of different models. They have failed, making the phone work like THEY want to and not like their customers wanted it to work.
The best option out at the moment is to root the phone and put a custom ROM on. But I feel that this is unacceptable as it would void your warranty.
HTC is known for making core changes in favor of Sense but this time they DESTROYED core Android features in favor of Sense.
If we do not let HTC know that we (their customers) are unhappy about how they chose to handle multitasking, this will become the norm in all upcoming HTC phones.
Updates
August 29, 2012
HTC is claiming that our phones are working normally but we know better. Go to the official HTC Facebook page and post the link to this petition so they see that we are not buying their excuse. We need to keep targeting their public channels until they admit that this memory management is broken.
August 29, 2012
We just hit a major mark that shows HTC that this issue is not just for power users. Post this link on your Facebook wall today so we keep this pressure on them.
6 Comments
I can barely keep two apps open at once. This isnt a budget phone. Fix it htc.
it is a quad core phone guys. stop killing my apps in the background every time i switch tabs. ridicolous.
Fix this. Seriously. I expected better performance than this when I paid full price.
Everything is laggy and the memory management is just broken. Listen to the users for once.
Ridiculous that I have to reload pages constantly. Sense is ruining a perfectly good device.
Total garbage performance. My browser refreshes every single time i go back to it. Never buying htc again if this is how they handle their flagships.
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I can barely keep two apps open at once. This isnt a budget phone. Fix it htc.