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I honestly cannot believe I am typing this but they finally agreed to the meeting and we actually won. I am still kind of shaking because it feels so surreal to be heard after all this time but thank you for sticking with us when things looked so bleak. We …

July 10, 2020

Front Desk Safety

Front Desk Safety

🏆 Won — 516 supporters Verified

Final supporters

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Started by Lawrene Kanoa 6 years, 2 months ago

To Debi Bishop and Julie Walker,

We , the workers at the Front Desk of Hilton Hawaiian Village, are very concerned about the lack of cooperation from higher management to come to a consensus with the union regarding a meeting to talk about concerns for the safety and welfare of us workers.

We are on the frontline and majority of the time, the first contact with guest. Show us a little compassion by meeting and listening to our suggestions to make us feel safe and put our minds at ease. If we feel safe, the guest will also. As a quote from Richard Branson states, owner of Virgin Airlines, “ Clients do not come first. Employees come first. If you take care of your employees, they will take care of you.” It shows in the employees when you fly their airlines.

Mahalo nui loa ou’kou,

The Front Desk Team at Hilton Hawaiian Village

Updates

Reached 500 supporters

June 25, 2020

June 19, 2020

I have been staring at my inbox waiting for any kind of signal from management but it is just silence which honestly makes me think about those long shifts at the desk where you just hope the next guest is actually someone levelheaded. It is exhausting to feel like we are shouting into a void when all we want is to feel like someone upstairs actually cares about the person standing behind the monitor.

Reached 100 supporters

June 14, 2020

107 Comments

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Relynn Auna
6 years ago Featured

HHV Employees are the backbone of the company. The returning guests' visit for the employees and service receive. Management needs to show compassion & loyalty to their Employees before guests'!! Employee Safety Matters!!

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Shan Panis
6 years ago Featured

We are all in this together. Hilton and Local 5. We need our Union and Hilton to work together to make things happen and keep us safe at work. Please let's work together and set the example to all companies of why HHV and Hilton hotels are rated a #1 destination for travelers and a #1 place to work at. Show us as team members that you do really care and support us.

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Bernadette Sabado
6 years ago Featured

Safety should be the top priority for any company. It is unbelievable that such a corporate giant isn’t already working on safety measures so that their employees - their internal PARTNERS - can return to work safely.

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Shilla Lee
6 years ago Featured

Please hear the voices of your front line staff! They are vital in bringing about the actual Aloha experience you promote and market. The people and interactions are what brings visitors back and fills up that revenue goal of yours. Just saying - their voice matter

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Eli Oliva
6 years ago Featured

Don’t be idiots. Give these people what they need to work in a safe environment. I heard it took a man passing out from dehydration to get you all to change your policy on drinking water in the front. Hope it doesn’t take people dying for you fools to provide masks and hand sanitizer.

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Leina'ala Kanoa
6 years ago Featured

This lockdown been going for a while now, a big company like yourself should already have safety measures in effect for all employees. Higher management should put themselves out on the front line an entire day without any protection and see how vulnerable they'll feel. Such a disappointment Hilton "Hawaiian" Village!!

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Scott Gililland
6 years ago

I support all the front of the house staff and local 5. HHV you are the largest hotel on the Islands stand by your employees and do the right thing by making it a safe working environment. Your not only protecting your employees by it but the guest as well. Aloha

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Les Tanabe
6 years ago

Safety first, please.