Rudest employees, I avoid this location at all cost!
J
James Mason
9 years ago
Put mail on hold for 5 days. Didn't receive May put on hold. Got mail for the current day. Had to go to post office and stand in line for 20 minutes to get my hold mail.
C
Cynthia Skinner
9 years ago
Consistence service from employees who act like humans, not robots would be nice.
S
Siobhan Macri
9 years ago
We get mail every day but, when we went on vacation and put a stop hold we never received the mail after we returned. It seems that every week we get someone else's mail. This is usually for a neighbor, or someone one on a adjacent block. This week we received someone's mail in another town.
W
William Cardamon
9 years ago
No delivery for days, lengthy mail delivery times, consistently delivers to wrong address
A
Anonymous
9 years ago
Horrendous experience trying to get passports!!!
K
Kathy Moore
9 years ago
Regularly missing mail.
K
Katie Cooper
9 years ago
It's hit or miss whenever I get mail, but it's never consistent and usually takes a long time for people in TX to get the mail I send them or they just don't even get it. My zip code is 75034-7601.
A
Anonymous
9 years ago
Called numerous times to do passports , no answer , when I did get through they hung up on me ..... customer service sucks !
J
Julie Jindra
9 years ago
We regularly get mail delivered that is not ours. I am always hesitant to put a hold on our mail when we leave town because there have been issues getting our accumulated mail delivered. It is very difficult to reach someone when calling the Stonebrook post office.
P
Pilla
9 years ago
My mail gets delivered to wrong address
A
Anonymous
9 years ago
Loses mail. Employees have bad attitudes.
R
Roland Binette
9 years ago
We are in a new community with cluster boxes and it took weeks for this office to finally deliver our mail. In the mean time we were forced to drive the ten plus miles a day out of our way to get out mail.
S
Shelly Kinch
9 years ago
Let's add NO customer service, extremely rude!!
B
Bob Bonner
9 years ago
Numerous issues with Frisco USPS.
Count me in....
A
Anonymous
9 years ago
Missing mail and horrendous customer service at the Stonebriar Post Office
E
Eileen Vera
9 years ago
We need to deliver at least once a week the mail to the right address since it's delivered to the wrong house, we've had lost mail. Days without mail, sometimes it's delivered at night. We can't rely on the Usps anymore.
A
Anonymous
9 years ago
Have not been receiving mails for almost 10 days now
J
Jeff Yarberry
9 years ago
We have had numerous packages lost and not delivered to our house. I have a sign on my mailbox that reads "Mathews and Yarberry only" and I still receive mail for many other individuals. I have contacted the post office to have this corrected yet this still continues. I would really like to have my faith in the United States Postal Service restored.
C
Carla Berlin
9 years ago
Never gets our mail order medication to us and then loses it at their location when we try to pick it up. They are awful, horrible, disorganized, inept, non-caring, and completely absent. If I was that type of employee at my job I would be fired and sued!
Rudest employees, I avoid this location at all cost!
Put mail on hold for 5 days. Didn't receive May put on hold. Got mail for the current day. Had to go to post office and stand in line for 20 minutes to get my hold mail.
Consistence service from employees who act like humans, not robots would be nice.
We get mail every day but, when we went on vacation and put a stop hold we never received the mail after we returned. It seems that every week we get someone else's mail. This is usually for a neighbor, or someone one on a adjacent block. This week we received someone's mail in another town.
No delivery for days, lengthy mail delivery times, consistently delivers to wrong address
Horrendous experience trying to get passports!!!
Regularly missing mail.
It's hit or miss whenever I get mail, but it's never consistent and usually takes a long time for people in TX to get the mail I send them or they just don't even get it. My zip code is 75034-7601.
Called numerous times to do passports , no answer , when I did get through they hung up on me ..... customer service sucks !
We regularly get mail delivered that is not ours. I am always hesitant to put a hold on our mail when we leave town because there have been issues getting our accumulated mail delivered. It is very difficult to reach someone when calling the Stonebrook post office.
My mail gets delivered to wrong address
Loses mail. Employees have bad attitudes.
We are in a new community with cluster boxes and it took weeks for this office to finally deliver our mail. In the mean time we were forced to drive the ten plus miles a day out of our way to get out mail.
Let's add NO customer service, extremely rude!!
Numerous issues with Frisco USPS. Count me in....
Missing mail and horrendous customer service at the Stonebriar Post Office
We need to deliver at least once a week the mail to the right address since it's delivered to the wrong house, we've had lost mail. Days without mail, sometimes it's delivered at night. We can't rely on the Usps anymore.
Have not been receiving mails for almost 10 days now
We have had numerous packages lost and not delivered to our house. I have a sign on my mailbox that reads "Mathews and Yarberry only" and I still receive mail for many other individuals. I have contacted the post office to have this corrected yet this still continues. I would really like to have my faith in the United States Postal Service restored.
Never gets our mail order medication to us and then loses it at their location when we try to pick it up. They are awful, horrible, disorganized, inept, non-caring, and completely absent. If I was that type of employee at my job I would be fired and sued!