Adrian Chung 0

Canon 7D Auto Focus problem acknowledgement & resolution.

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Ever since its initial shipment, there have been reports of inaccurate and inconsistent auto-focus behaviour with some Canon EOS 7D bodies. This behaviour causes a range of image quality issues, ranging from softness to grossly out of focus images.

Many test cases illustrate inability to produce consistently sharp and in-focus results using static targets, high EV levels, one-shot, single point auto focus mode.

This issue has been reported globally and Canon Service centres around the world have seen this issue from a number of owners, whom in some cases have sent their cameras in to Canon more than once or twice.

Canon has yet to acknowledge a problem or inability to isolate and adequately correct this problem in most cases.

There have been some cases where Canon Service has been able to repair a body to working condition, but the overwhelming majority of cases is resolved either through retail exchanges, or Canon Service exchanges for refurbished units.

The purpose of this petition is to collect as much information regarding this issue, cases and resolutions in one place. The hope is, once this is in place, 7D owners may have a better idea of how widespread this issue is, and have a larger voice with which to try to affect change.


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