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Canon Powershot S100 - Shutter not working - request to recall

182 Comments

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Andrew Ferguson
11 years ago

I previously thought this was a great camera until the day the shutter button stopped depressing fully to take a picture after focusing. This is the 5th Canon camera I have owned but is likely to be my last if as it appears from searching on the internet that this a known fault on this camera in which case Canon should take responsibility for fixing or replacing defective S100 cameras with this fault free of charge.

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Anonymous
11 years ago

Canon's reputation is on the line for me on this one. I have never been so disappointed with any other product.

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Anonymous
11 years ago

My shutter button has stopped working, and it is clear from the quantity of faulty cameras that this is a defective part. Canon must take responsibility.

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SUSIE PETERSEN
11 years ago

It's a real shame that this camera has a shutter release issue because otherwise, it takes really nice photos. I've only had this camera for couple of years, and I paid a lot for it. I even paid almost $1000 for a custom made housing for it. I had expected this camera to last a lot longer.

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Anonymous
11 years ago

I have an S100 and am also experiencing this problem. Makes the camera unusable.

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Gosia Pilat
11 years ago Featured

I am having the same problem with my camera. Only works sometimes. Very frustrating as I paid not only for the camera but underwater housing to fit it; so all in all very expensive, and do not want to take it under water and waste time with this problem.

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Stephen Greenstein
11 years ago

I have had the shutter problem and also the lens retracting problem. They fixed thr second one on the garantie and the shutter problem cost me 100€

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Fred Coleman
11 years ago

No more Canon products until this is resolved!

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Dave
11 years ago

Same shutter problem, first the lens problem now this

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Wendy
11 years ago

Same problem. Camera is new but cannot Shoot! Yes poor customer service too

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jeff
11 years ago

have had my s100 for 2 years and over the last year the shutter has started becoming less responsive. Now it currently does not respond at all.

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Alissa Klein
11 years ago

There are too many of us with this shutter release issue.

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Sebastian Schinabeck
11 years ago

Why not do a nice customer service? If there are many people reporting a problem just fix it and make customer happy. otherwise every customer should take another camera brand next time to show this problems of customer service

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Albert Beveridge
11 years ago

Very disappointed in Canon not standing by their product.

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Greg Friend
11 years ago

Canon Powershot S100 experiencing the same shutter release problem described by others.

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Terry
11 years ago

The shutter on my S100 is very unreliable. It can take several seconds for it to work by which time the shot is lost or I have move.

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NIK FRANCIS · petition starter
11 years ago

UPDATE: 1. CALL CANON TO REQUEST A REPAIR OR SIGNUP WITH YOUR INFO POST YOUR PROBLEM ON THIER FORUM - - -DO NOT SEND IN PHONE - - - 2. SUBMIT A COMPLAINT TO BBB 3. SUBMIT A COMPLAINT TO (YOUR) STATE ATTORNEY 4. SIGN THIS PETITION 5. SHARE THIS PETITION ON MEDIA SITES I RECEIVED A PHONE CALL 3 WEEKS AFTER AND CANON FIXED MY CAMERA FOR FREEN (NO RECEIPT). IT'S BEEN WORKING FOR 2 MONTHS NOW WITHOUT AN ISSUES (KNOCK ON WOOD). GOOD LUCK!

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Razvan
11 years ago

My S100's shutter doesn't always work.

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andy butler
11 years ago

413032013069

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Nolan Bathan
11 years ago

Also have the same issue with my Canon Powershot S100. The shutter suddenly won't work