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Status: Closed — this petition is no longer accepting signatures.

Boots price glitch - Honor our orders!

Boots price glitch - Honor our orders!

Closed — 29 supporters Verified

Final supporters

D
Danielle
N
nikky
S
Someone
B
BOOTS P.
N
Natalie L.
S
Someone
H
Henlans C.
J
jason m.
G
Get a.
P
PLEASE B.
+19 more
Started by Anonymous 12 years, 7 months ago
Boots.com experienced an issue where if you added two discounted Ralph Lauren gift set items to an order it applied a large discount to any subsequent items added to the order.

Boots have cancelled the orders which were made in this way...

HOWEVER...

They have honored others orders, some of which having 10 or more cameras added.

Mistakes like this are the retailers problem, not the consumers. The consumer should not be penalized with funds being held by the retailer, they should honor such mistakes.


They should also not honor some orders but choose to cancel others.

Further, they should spend a little more in the Quality Assurance area if they do not wish these problems to occur.

Updates

December 29, 2013

I am honestly stunned by how many of you have come forward to say this is not right. It turns out I am not the only one feeling frustrated by these inconsistent cancellations. Your stories are the engine behind this entire movement.

15 Comments

L
Leanne Hanks
12 years ago Featured

Cancelled the order after confirmation sent, very annoyed. They should honour the contract and send the items.

N
Neil Sutton
12 years ago Featured

Order confirmed then cancelled a day later.. rediculous when people ordering 10x cameras got them dispatched!

V
Vicki Brigham
12 years ago Featured

Unfair to honour people getting 10 cameras and not those of us who only put in small orders

N
nikky
12 years ago

I just wanted my one camera, i got a single gift set and camera wasnt part of the glitch but it did nock £60 off but now i cannot even get it with the freebee offer as i dont even have my refund =/

B
BOOTS PLEASE CANCEL ALL ORDERS
12 years ago

I am fully behind Boots.com on this one. A number of greedy people decided to exploit an obvious glitch by ordering huges numbers of expensive cameras, and have the nerve to threaten legal acton when their orders are cancelled. Sad, sad people. Cancel all their orders, Boots. I will still shop with you, and support you.

H
Henlans Clowney
12 years ago

Honour these fucking cameras you CUNTS!

J
jason michaels
12 years ago

happy to take money and confirm delivery details but then cancel order last minute

J
John Stead
12 years ago

Why honour some orders and then cancel others