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Status: Closed — this petition is no longer accepting signatures.

ASDA! Honour your sales!

ASDA! Honour your sales!

Closed — 58 supporters Verified

Final supporters

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Someone
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Someone
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MRS D.
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Christina B.
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cynthia m.
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rebecca l.
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Charlene
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Elisha R.
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lauren
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nadine e.
+48 more
Started by Anonymous 12 years, 11 months ago
For all of those who ordered Asda shopping with discount vouchers only to have their orders cancelled due to a glitch, we want to make our voices heard. There was no specific terms and conditions to enable them to rescind this voucher, merely that it could be used a maximum of 4 times per customer. This is a violation of the sale of goods act 1989 which states that once a contract is entered (i.e. confirmation emails) they are bound to uphold that contract.
Several orders have already been completed, delivered or collected, and therefore honoured. We'd all like the same applied to our orders!

 HEY! ASDA! GIVE US WHAT WE ORDERED!

Updates

October 10, 2013

I really never expected this many people to feel just as annoyed about those cancelled orders as I do. It is honestly wild seeing everyone piling on here and sharing their own stories because it proves we are right about the contract rules even if they act like it never happened.

6 Comments

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Sarah Stevens
12 years ago Featured

Ridiculous. My order was confirmed and then just cancelled out of nowhere. If they offer a discount they should stick to it like any other shop.

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John Norton
12 years ago Featured

Sort it out ASDA. You can't just pick and choose which orders to keep.

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Emma May
12 years ago Featured

This is so dodgy. My friend got hers delivered but mine got wiped. How is that fair???

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Mark McKenzie
12 years ago Featured

ASDA are a joke. Take the money and run but cancel the order if they make a mistake? Unfair.

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Lisa Alvarez
12 years ago Featured

Same happened to me. They sent the email saying it was all good and then cancelled it the next day. So annoyed right now.

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David Jackson
12 years ago Featured

total rubbish. they need to honor the contract. you cant just cancel because you messed up your own system