The volume of support has reached a level that necessitates formal legal counsel. I am currently finalizing a meeting with a firm specializing in airline passenger rights to discuss the logistics of a collective filing.
13 Comments
I
Irina Myagkaya
9 years ago
Featured
This is totally unacceptable! me and my kinds are already for almost two weeks left withoput their clothes and other personal belongings. As most of people we were not contacted , nor possibloe to retrieve info from online form, all phone lines ar either busy or not answring. Who will compensate the value of all staff in our baggage ? ( not mentioning the personal connection and value of some of the lost things).
V
Victoria Sheehy
9 years ago
Featured
Absolutely scandalous. Not only have I not had my bags since 22nd August but nobody contacts as nobody answers the telephone or response to emails and apparently we have no right to compensation despite the fact having no clothes in Belgium I have had to go out and spend money on them.
A
Anthony Megyery
9 years ago
Featured
Total lack of communication . Brussels airlines took my money as contract for flight to include handling of luggage. Witheld luggage to the value of £800.00 and claim "force majeure" in order to absolve themselves of any responsibility.
N
Nuria Catala
8 years ago
Almost two month waiting for my luggage.. terrible service. Very disappointed with the lack of profesionality
C
Carolina Dogaru
9 years ago
It have been more than 10 days without my luggages. Unacceptable.
I
Ilse Goossens
9 years ago
Een hele week Lanzarote zonder bagage, kan niet !!! Wie draait op voor de extra kosten die we hebben moeten maken?
C
Cor Coolen
9 years ago
Thuesday 29; 7 days after landing in Brussel for Heraklion. Still no luggage / even NON information. Swissport it totally not responding. Brussel Airline has no information were the bags could be. Seems there is no communication between those two and others.
This is below any level of service.
T
Tania Danckaerts
9 years ago
29/8 ... still no luggage, no news and no answer at Swissport ... Unbelievable.
The volume of support has reached a level that necessitates formal legal counsel. I am currently finalizing a meeting with a firm specializing in airline passenger rights to discuss the logistics of a collective filing.
13 Comments
I
Irina Myagkaya
9 years ago
Featured
This is totally unacceptable! me and my kinds are already for almost two weeks left withoput their clothes and other personal belongings. As most of people we were not contacted , nor possibloe to retrieve info from online form, all phone lines ar either busy or not answring. Who will compensate the value of all staff in our baggage ? ( not mentioning the personal connection and value of some of the lost things).
V
Victoria Sheehy
9 years ago
Featured
Absolutely scandalous. Not only have I not had my bags since 22nd August but nobody contacts as nobody answers the telephone or response to emails and apparently we have no right to compensation despite the fact having no clothes in Belgium I have had to go out and spend money on them.
A
Anthony Megyery
9 years ago
Featured
Total lack of communication . Brussels airlines took my money as contract for flight to include handling of luggage. Witheld luggage to the value of £800.00 and claim "force majeure" in order to absolve themselves of any responsibility.
N
Nuria Catala
8 years ago
Almost two month waiting for my luggage.. terrible service. Very disappointed with the lack of profesionality
C
Carolina Dogaru
9 years ago
It have been more than 10 days without my luggages. Unacceptable.
I
Ilse Goossens
9 years ago
Een hele week Lanzarote zonder bagage, kan niet !!! Wie draait op voor de extra kosten die we hebben moeten maken?
C
Cor Coolen
9 years ago
Thuesday 29; 7 days after landing in Brussel for Heraklion. Still no luggage / even NON information. Swissport it totally not responding. Brussel Airline has no information were the bags could be. Seems there is no communication between those two and others.
This is below any level of service.
T
Tania Danckaerts
9 years ago
29/8 ... still no luggage, no news and no answer at Swissport ... Unbelievable.
This is totally unacceptable! me and my kinds are already for almost two weeks left withoput their clothes and other personal belongings. As most of people we were not contacted , nor possibloe to retrieve info from online form, all phone lines ar either busy or not answring. Who will compensate the value of all staff in our baggage ? ( not mentioning the personal connection and value of some of the lost things).