Sobha to fix the Alarm System in Crest Grande
We, the undersigned, formally record our concern at the repeated activation of the building fire alarm system without any fire or emergency, and without any explanation given to residents.
The impact on families is serious. Night-time activations are repeatedly waking young children and babies, who are then frightened and unable to settle, leaving parents and children exhausted the following day. Beyond the disruption, residents are now ignoring the alarm altogether. In a genuine fire this puts lives at risk and defeats the purpose of the system.
We request:
- Inspection of the fire alarm system by the DCD-approved maintenance contractor within 7 days, identifying the root cause.
- A written report to all residents within 14 days stating the cause, the corrective action and the completion date.
- A permanent fix, with written confirmation that the system has been tested and re-certified.
- Advance notice of any planned testing; a same-day explanation after any unplanned activation; and a named 24/7 point of contact for alarm incidents.
- Confirmation that the building holds a current DCD-approved fire alarm maintenance contract and certificate.
If no substantive response is received within 14 days, the undersigned will escalate to Dubai Civil Defence and to RERA / Dubai Land Department.
7 Comments
The fire alarm is very disruptive to normal life. My toddler is terrified and the frequency of the alarms is upsetting and causing fear in her.
We, the residents, consider the repeated alarm incidents occurring every evening over the past several days completely unacceptable. The explanations given so far — whether related to someone cooking, works being carried out in the shops downstairs, or the steam room — are not acceptable explanations for an alarm repeatedly disturbing residents in their homes. These incidents are causing unnecessary disruption and stress to residents, particularly families with young children.
The fire alarm goes off daily which is not acceptable, especially when you have a baby.
Fire alarm is too sensitive… even simple cooking can cause the building alarm?? It’s very bad for residents because if it’s real, we may think it’s just a false one. It never happened in my previous home experience. This must be fixed ASAP . Also, the alarm scared kids a lot. They feel stressed shocked nervous, woke up with frightened cry. I sincerely request Sobha to fix it without hesitation. I don’t want my kids have trauma from this!!
My baby can’t keep waking up!!
Fire alarm issue ⚠️
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Sobha to fix the Alarm System in Crest Grande
We, the undersigned, formally record our concern at the repeated activation of the building fire alarm system without any fire or emergency, and without any explanation given to residents.
The impact on families is serious. Night-time activations are repeatedly waking young children and babies, who are then frightened and unable to settle, leaving parents and children exhausted the following day. Beyond the disruption, residents are now ignoring the alarm altogether. In a genuine fire this puts lives at risk and defeats the purpose of the system.
We request:
- Inspection of the fire alarm system by the DCD-approved maintenance contractor within 7 days, identifying the root cause.
- A written report to all residents within 14 days stating the cause, the corrective action and the completion date.
- A permanent fix, with written confirmation that the system has been tested and re-certified.
- Advance notice of any planned testing; a same-day explanation after any unplanned activation; and a named 24/7 point of contact for alarm incidents.
- Confirmation that the building holds a current DCD-approved fire alarm maintenance contract and certificate.
If no substantive response is received within 14 days, the undersigned will escalate to Dubai Civil Defence and to RERA / Dubai Land Department.
7 Comments
The biggest concern is that frequent false alarms have made us start ignoring them, which could be extremely dangerous in a real emergency. Also, kids are often home alone while parents are working, and they naturally panic as they are unable to understand whether the alarm is real or false. This is no longer just an inconvenience; it is a genuine safety issue that really needs to be addressed on priority.
The fire alarm is very disruptive to normal life. My toddler is terrified and the frequency of the alarms is upsetting and causing fear in her.
We, the residents, consider the repeated alarm incidents occurring every evening over the past several days completely unacceptable. The explanations given so far — whether related to someone cooking, works being carried out in the shops downstairs, or the steam room — are not acceptable explanations for an alarm repeatedly disturbing residents in their homes. These incidents are causing unnecessary disruption and stress to residents, particularly families with young children.
The fire alarm goes off daily which is not acceptable, especially when you have a baby.
Fire alarm is too sensitive… even simple cooking can cause the building alarm?? It’s very bad for residents because if it’s real, we may think it’s just a false one. It never happened in my previous home experience. This must be fixed ASAP . Also, the alarm scared kids a lot. They feel stressed shocked nervous, woke up with frightened cry. I sincerely request Sobha to fix it without hesitation. I don’t want my kids have trauma from this!!
My baby can’t keep waking up!!
Fire alarm issue ⚠️
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The biggest concern is that frequent false alarms have made us start ignoring them, which could be extremely dangerous in a real emergency. Also, kids are often home alone while parents are working, and they naturally panic as they are unable to understand whether the alarm is real or false. This is no longer just an inconvenience; it is a genuine safety issue that really needs to be addressed on priority.