Audit Data Billing by Nigeria’s Telcos and Refund Users
40 Comments
C
Chinonyerem Okoroike
3 days ago
I bought 9gb of data yesterday evening I barely used it cos I was ill only to wake up and it’s gone and it’s Mtn
R
Rofiat Niniola
3 days ago
The same thing has happened to me yet after chatting and multiple calls to the MTN customer care service, all I got was “the data was used by you”. The depletion happened while I was asleep so I do not see how that is possible but I had to let it go when I wasn’t getting a favorable response
M
Muhammad Isa
3 days ago
I'm concerned by how quick our data subscription gets exhausted, sometimes without actually using that much.
G
Gabriel Agba
3 days ago
I use glo data for my phone, I also use an mtn mifi. Sometimes the glo usage report can be surprising and baffling. We are charged a lot, we get poor service and I believe we are scammed
T
Toheeb Jimoh
3 days ago
There needs to be a thorough investigation into data consumption in Nigeria telecommunications services
O
O. Adetomiwa Emmanuel
3 days ago
Featured
Did 1.5T worth of data with bonus of about 50Gig. All vanished before 6months. That's something I am yet to understand, really.
S
Sandra Chijioke
3 days ago
MTN drains my data in too fast
C
Chinemerem Oji
3 days ago
This grave injustice by the telecommunications companies cannot continue to carry on unchecked, or it'll only get worse.
V
Virginia Nkpornwi
3 days ago
I also have similar issues with them
C
CHRISTIAN VICTOR CHINEDUM ANABA
3 days ago
It is very imperative to investigate MTN, Nigeria
D
Dickson O
3 days ago
Featured
I don’t know how I use an average of 10 to 15gb a day nd I spend over 40k monthly on data which I’m not enjoying to the fullest
E
Esther Onyinye
3 days ago
Featured
Not transparent. A lot of people in the country including me, have been complaining, data sub gets expired and you are left to wonder how it finished
D
Destiny Animba
3 days ago
Data is already expensive why will I buy a weekly data plan that finish in 2 days
E
E Ore
3 days ago
I hate fraud
M
Mathew Ndububa
4 days ago
MTN should stop cheating Nigerians
L
Louis Chidebe
4 days ago
Nigerian major Telecoms are notorious and infamous criminals. We want honesty and transparency.
L
Lawal Samuel
4 days ago
This theft can’t continue unchecked
G
Gbemi Oni
4 days ago
Featured
The data depletion rate is very suspicious and inconsistent with actual data usage. Last year, I left data on my broadband and travelled, only to come back and the data had been exhausted. This happened twice. When I reached out to MTN, they claimed that there had been no arbitrary deduction from my data and could not provide a reasonable explanation. Same thing when my 6.75gb data finished in 8 days and I had spent 10 days out of the country. It's ridiculous and had to end!
B
Boluwatife Mepaiyeda
4 days ago
Featured
I am signing this petition because I believe MTN has unfairly deprived me of a substantial amount of mobile data that I paid for. I purchased an 800GB yearly data plan, yet the data has been exhausted in less than four months, despite the plan being valid until April 2027. This is extremely concerning, especially considering the poor and unreliable network service I have been receiving in my area. I am demanding a transparent, itemized breakdown of every data deduction on my line, an investigati
T
terna nember
4 days ago
Cause I want to actually know how my data was deducted
I bought 9gb of data yesterday evening I barely used it cos I was ill only to wake up and it’s gone and it’s Mtn
The same thing has happened to me yet after chatting and multiple calls to the MTN customer care service, all I got was “the data was used by you”. The depletion happened while I was asleep so I do not see how that is possible but I had to let it go when I wasn’t getting a favorable response
I'm concerned by how quick our data subscription gets exhausted, sometimes without actually using that much.
I use glo data for my phone, I also use an mtn mifi. Sometimes the glo usage report can be surprising and baffling. We are charged a lot, we get poor service and I believe we are scammed
There needs to be a thorough investigation into data consumption in Nigeria telecommunications services
Did 1.5T worth of data with bonus of about 50Gig. All vanished before 6months. That's something I am yet to understand, really.
MTN drains my data in too fast
This grave injustice by the telecommunications companies cannot continue to carry on unchecked, or it'll only get worse.
I also have similar issues with them
It is very imperative to investigate MTN, Nigeria
I don’t know how I use an average of 10 to 15gb a day nd I spend over 40k monthly on data which I’m not enjoying to the fullest
Not transparent. A lot of people in the country including me, have been complaining, data sub gets expired and you are left to wonder how it finished
Data is already expensive why will I buy a weekly data plan that finish in 2 days
I hate fraud
MTN should stop cheating Nigerians
Nigerian major Telecoms are notorious and infamous criminals. We want honesty and transparency.
This theft can’t continue unchecked
The data depletion rate is very suspicious and inconsistent with actual data usage. Last year, I left data on my broadband and travelled, only to come back and the data had been exhausted. This happened twice. When I reached out to MTN, they claimed that there had been no arbitrary deduction from my data and could not provide a reasonable explanation. Same thing when my 6.75gb data finished in 8 days and I had spent 10 days out of the country. It's ridiculous and had to end!
I am signing this petition because I believe MTN has unfairly deprived me of a substantial amount of mobile data that I paid for. I purchased an 800GB yearly data plan, yet the data has been exhausted in less than four months, despite the plan being valid until April 2027. This is extremely concerning, especially considering the poor and unreliable network service I have been receiving in my area. I am demanding a transparent, itemized breakdown of every data deduction on my line, an investigati
Cause I want to actually know how my data was deducted