Audit Data Billing by Nigeria’s Telcos and Refund Users
43 Comments
G
Gbemi Oni
1 month ago
Featured
The data depletion rate is very suspicious and inconsistent with actual data usage. Last year, I left data on my broadband and travelled, only to come back and the data had been exhausted. This happened twice. When I reached out to MTN, they claimed that there had been no arbitrary deduction from my data and could not provide a reasonable explanation. Same thing when my 6.75gb data finished in 8 days and I had spent 10 days out of the country. It's ridiculous and had to end!
B
Boluwatife Mepaiyeda
1 month ago
Featured
I am signing this petition because I believe MTN has unfairly deprived me of a substantial amount of mobile data that I paid for. I purchased an 800GB yearly data plan, yet the data has been exhausted in less than four months, despite the plan being valid until April 2027. This is extremely concerning, especially considering the poor and unreliable network service I have been receiving in my area. I am demanding a transparent, itemized breakdown of every data deduction on my line, an investigati
T
terna nember
1 month ago
Cause I want to actually know how my data was deducted
The data depletion rate is very suspicious and inconsistent with actual data usage. Last year, I left data on my broadband and travelled, only to come back and the data had been exhausted. This happened twice. When I reached out to MTN, they claimed that there had been no arbitrary deduction from my data and could not provide a reasonable explanation. Same thing when my 6.75gb data finished in 8 days and I had spent 10 days out of the country. It's ridiculous and had to end!
I am signing this petition because I believe MTN has unfairly deprived me of a substantial amount of mobile data that I paid for. I purchased an 800GB yearly data plan, yet the data has been exhausted in less than four months, despite the plan being valid until April 2027. This is extremely concerning, especially considering the poor and unreliable network service I have been receiving in my area. I am demanding a transparent, itemized breakdown of every data deduction on my line, an investigati
Cause I want to actually know how my data was deducted