I agree with AA crews going back to the Mystays Narita hotel...clean...windows that open for fresh air...great customer service...great crew discount for food..
R
Rosemary Johnson
6 years ago
The best customer service with Steven Samuels as our host and go to person for whatever we need...windows open to fresh air after being in an airplane for 13 hours. DVD players in each room, Family Mary open 24 hours when we need something to eat. Crew cafeteria for food made to order and inexpensive. Newly renovated hotel with pleasant interior design and comfortable surroundings. No wait for keys and check in. If in need of an emergency situation, Steven is there to take care of us and drive us to hospital or doctor. All personnel at hotel is wonderful and ready to help. They know us by or names which is something AAL is all about. We want to stay at the Mystays.
T
tanya tilotta
6 years ago
Want the “family feel” back that Steven worked so hard to establish. The food is good and affordable. Important to be able to open a window which My Stays offers. Send us back plz!
B
Barbara Pukis
6 years ago
Great WiFi also & no rooms loaded with mold
Making us sick breathing the toxic mold
We deserve healthy rooms
K
Kathleen Raices
6 years ago
In addition to all that has been said about MyStays and Steven, I would like to add a couple of items.
1) MyStays has a guest laundry room.
2) MyStays also has a strong continuous WiFi signal. The Hilton WiFi signal drops often and connecting is inconsistent.
3). The windows open at the MyStays allowing fresh into room unlike Hilton.
MyStays has no foul smell coming from the plumbing grate in the bathroom in many rooms.
4) Steven at MyStays has a plan for notifying crew, an escape plan as well as meeting place for crew in the event of earthquakes.
MyStays is the correct choice for our crews.
J
JV Collard
6 years ago
I want to go home
K
Keiko Inagaki
6 years ago
YES, I definitely want to stay at the Mystays.
D
Debra Crowley
6 years ago
MyStays is like being at home! They are friendly and go out of their way to please us.. miss them. The best hotel in NRT
V
Victoria Leahy
6 years ago
Back to the old hotel NOW!!!!
DFW #564564
A
Annette Bera Jozwowski
7 years ago
PLEASE send us back to Mystays.!!!
A
Angel Garrido
7 years ago
We loved the MyStays. We want it back.
M
Michele Coyne
7 years ago
Please!!!!!!
A
Anonymous
7 years ago
We have gained nothing by moving to the Hilton. Food is more expensive. Problems with internet.
W
Walter Mccoy
7 years ago
MyStays is the best fit for AA crews
W
Walter Mccoy
7 years ago
MyStays is the best fit for AA crews
J
Jayne White
7 years ago
Happy to return to MyStays Narita.
We should have been advised that a move was being considered, so our voices could be heard!
M
Makiko Sato
7 years ago
Everything that said about Samuel by Kathy is very true. I’m one of them who received outstanding service from not only Samuel but also other staff. Being away home could be very hard especially on special occasions or during holidays but the staff at MyStays always tries to make us feel home. Please consider our stay to go back to at MyStays.
C
Colleen Crawford
7 years ago
Take us back home!
The MyStays was like a second home to those of us who flew it!
They have everything we want and need. It’s clean and comfortable and the WiFi always works!
Steven and his team treat us as family and that is important! We feel safe and cared for at MyStays.
It is shameful that we were moved to the Hilton based on the opinions of a few, while the masses of us who love MyStays are simply disregarded.
Please move us back.
Colleen Crawford
ORD
I agree with AA crews going back to the Mystays Narita hotel...clean...windows that open for fresh air...great customer service...great crew discount for food..
The best customer service with Steven Samuels as our host and go to person for whatever we need...windows open to fresh air after being in an airplane for 13 hours. DVD players in each room, Family Mary open 24 hours when we need something to eat. Crew cafeteria for food made to order and inexpensive. Newly renovated hotel with pleasant interior design and comfortable surroundings. No wait for keys and check in. If in need of an emergency situation, Steven is there to take care of us and drive us to hospital or doctor. All personnel at hotel is wonderful and ready to help. They know us by or names which is something AAL is all about. We want to stay at the Mystays.
Want the “family feel” back that Steven worked so hard to establish. The food is good and affordable. Important to be able to open a window which My Stays offers. Send us back plz!
Great WiFi also & no rooms loaded with mold Making us sick breathing the toxic mold We deserve healthy rooms
In addition to all that has been said about MyStays and Steven, I would like to add a couple of items. 1) MyStays has a guest laundry room. 2) MyStays also has a strong continuous WiFi signal. The Hilton WiFi signal drops often and connecting is inconsistent. 3). The windows open at the MyStays allowing fresh into room unlike Hilton. MyStays has no foul smell coming from the plumbing grate in the bathroom in many rooms. 4) Steven at MyStays has a plan for notifying crew, an escape plan as well as meeting place for crew in the event of earthquakes. MyStays is the correct choice for our crews.
I want to go home
YES, I definitely want to stay at the Mystays.
MyStays is like being at home! They are friendly and go out of their way to please us.. miss them. The best hotel in NRT
Back to the old hotel NOW!!!! DFW #564564
PLEASE send us back to Mystays.!!!
We loved the MyStays. We want it back.
Please!!!!!!
We have gained nothing by moving to the Hilton. Food is more expensive. Problems with internet.
MyStays is the best fit for AA crews
MyStays is the best fit for AA crews
Happy to return to MyStays Narita. We should have been advised that a move was being considered, so our voices could be heard!
Everything that said about Samuel by Kathy is very true. I’m one of them who received outstanding service from not only Samuel but also other staff. Being away home could be very hard especially on special occasions or during holidays but the staff at MyStays always tries to make us feel home. Please consider our stay to go back to at MyStays.
Take us back home! The MyStays was like a second home to those of us who flew it! They have everything we want and need. It’s clean and comfortable and the WiFi always works! Steven and his team treat us as family and that is important! We feel safe and cared for at MyStays. It is shameful that we were moved to the Hilton based on the opinions of a few, while the masses of us who love MyStays are simply disregarded. Please move us back. Colleen Crawford ORD
Please!!!
Please return to MyStays!