Residents United for Accurate Utility Invoicing

Hire a different company to do the audit

My bill was 9X higher for 2 months than it had been in the 27yrs I have lived in my home. I spoke with many employees at PUD & was told that I had zero leaks, just to pay it.

My bill is still wrong. Lowest month of consumption third highest bill

This whole ordeal is very suspicious! Amounts of money owed or supposedly owed are being hidden. Make it make sense because it doesn't

I have sent copies of payments and double and triple billing some months I've kept up with every invoice but being billed 5 to 700 a month is out rage and for public works not return phone calls or emails about my questions and proof I've sent of payments made two to 3 times a month because I was receiving an invoice every other week where is my credit back

I do think the water bills need to be reviewed. If so many Billings residents noticed the bill increases, there is likely an issue.

I paid my water bill in full in the spring then all of a sudden come summer it back to $900 out of knowwhere and im sick of it when I already live pay check to paycheck as it is. Fix this.

My bill is under Russell Tyler name

A new auditor should be brought in. It is disgraceful what these city officials are doing. You know that the billing is incorrect. In no state are water bills as ridiculously high as what you are holding these residents for. The fact that you are forcing payment and paying no mind that there is in fact a problem means an internal investigation needs to be performed. I support this petition and hope that justice is served to the community.

I have yet to understand the complex details of this company’s billing practices. Not a happy customer at all.

This is ridiculous. There should be absolutely zero interest charged. This is theft and they know it.

Something is wrong and needs to be fixed

I wasn’t one of the ones that had any issues, but I know plenty of people who are being affected. I do think that something went wrong somewhere and the city needs to rectify this problem!!

My August 2024 bill spiked from $150-ish to $950! We didn’t put in a pool, that’s for sure!

Making water affordable to everyone should be our cities priority!

No way that these are correct!

I received a huge unlikely bill

Unfair and robbery

I see an excessive spike one month every year in the fall and am told I have a water leak. I have had my system tested and there is no leak. The city refuses to acknowledge there is an issue in their system.

For the last 2 years apparently I water the yard in the middle of the night. I haven't put a sprinkler up for over 3 years. Is this their way of getting help to pay for the new water plant out on hesper? We have lived in our house since 2008 and it has never been this bad. I have never been told I am watering my yard in the middle of the night when I am not