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Residents United for Accurate Utility Invoicing

148 Comments

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Geoff Sloan
2 months ago

Our water bill has doubled and our usage has been consistent

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Natashia Chase
6 months ago

IT APEARS OUR CITY WATER VOMPANY DOES NOT CARE ABOUT ITS CLIENTS. OKAY WE NEED TO REMOVE THEM AND PUT ONES I. THAT DO NOT WANT TO HURT OUR COMMUNITY !

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Bryan Roach
6 months ago

Transparency and Accountability are needed to earn the community's trust back.

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Karen Lee
6 months ago

I was overcharged over $100 in September 2024 with no explanation.

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Christopher Thiel
6 months ago Featured

Due to having a child with medical needs and special needs, I had no choice but to pay an extremely high water bill, due to threats to have my water shut off. They billed me for 31,000 gallons of water use in November 2024

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Josh Myrstol
7 months ago

My bill hasn’t increased anywhere near it has for some. But, it has doubled, at minimum with no changes in the household.

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Alyssa Foster
7 months ago

I attempted to contact the city for nearly 9 months and got a very rude, short reply saying basically "nothing is wrong, pay your bills, we won't contact you about this again". I am outraged that they don't take concerns or questions seriously and that they are accountable to no one. I truly hope they pay for the erroneous billing they did in 2024.

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Britni Verbeck
7 months ago

My water is going to be shut off

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William McRae
7 months ago

I have been grossly overcharged on my water bill and it’s theft, at the very least fraud

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Theresa Morales
7 months ago

Paid over 9,000 .00 and still have no answers been there multiple times and all they can say is I missed a month and missing a month does not add up $9000

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Tami Buyan-Wetsch
7 months ago

Hold the city accountable

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Ken Carlos
7 months ago

I just got off the phone with him today because our bill is just under $1,800. 00 if payment plan was not set up by today, you were scheduled for shut off. This is outrageous. Also somehow our account got switched to paperless billing and my wife was removed, so that too had to be fixed. Seems like a lot of kinks in their system need to be fixed other than billing as well.

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Trisha Hanner
7 months ago

Make this right. I do not want to pay a higher tax, When they lose the lawsuit. Make them use comment sense.

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Lacie Tangedahl
7 months ago

This has been such a nightmare for some!!!

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Erika evenson
7 months ago

City of billings is so beyond guilty in what they did to us with the water bill. I have lived in my house for 12 years amd have NEVER paid the amount I did!!! And I once even had a leak one yr! Still wasn't has high as this bs

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Alissa Hill
7 months ago

My bill is 2,500 because I was trying to fight the crazy charges! So I now make a payment and because they are now charging interest it’s like it doesn’t even make a dent

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Anonymous
7 months ago

impossible usage! Average bill 9,000-12,000 two consecutive bills 140,000 and the highest billed amount 194,00

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Anonymous
7 months ago

There is obviously something wrong when hundreds of residents are reporting issues with excess water usage! Get it together and do what's right!

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Anonymous
7 months ago

I had a comparison between heights water and public works useage I wanted to provide. Looks like heights water took that off of their website.

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Kristin Greer
8 months ago

I had a few water bills that were way outrageous at the same time frames. I own 2 properties and seems like these were billed the same months for way more than what we normally pay. One home was vacant and beinf remodeled when bill was sent out for a huge amount. Both bills were paid through automatic withdrawal.