Thought I was getting tickets from a legitimate site. Paid over $400 each for four tickets plus an extra $110 per ticket fees I wasn’t advised if and when the tickets came they were $124 each
J
Jane Taylor
8 years ago
Can't believe I was ripped off so much. I bought tickets on line while overseas in July 2017
Tickets x 2 by email today- as a ticketek ticket for $406.40 each
So Viagogo has stolen over $1200 of my money.
Event: Paul McCartney
Venue: Qudos Bank Arena (Formerly Allphones Arena)
Date: 11 December 2017, 19:00
Order Information
Number of Tickets: 2
Price per Ticket: AUD791.10
Total Ticket Cost: AUD1582.20
Booking Fee: AUD455.32
Handling Fee: AUD4.95
Tax: AUD0.00
Adjustment: -AUD0.00
Total Charge: AUD2042.47
M
MATT GOOR
8 years ago
Scammers. Their business model is illegal and I cannot believe these thieves are still allowed to operate
J
Joshua F Madden
8 years ago
Didn't respond when tickets were cancelled by promoter for being on-sold
A
Anonymous
8 years ago
Pretends to be an official seller, worst customer service ever!
A
Aaron Fisher
9 years ago
Shouldn't be allowed to trade.
S
Samantha
9 years ago
My friend and I got tricked into paying ridiculously high prices for tickets to a festival off viagogo!
T
Tom Hickey
9 years ago
Fraudulent, lieing, deceitful, the list goes on.... waiting to see if my credit card company can claim my obvious refund that is due....
T
Tanya Menzies
9 years ago
Terrible company, no customer service no help, sky high secret fees.
Absolutely no way to get your money back, google show you have some morals, stop them being the 1st search optimised ticket site.
J
Jeffrey Barry
9 years ago
I have tried numerous times to get in contact with this company about my tickets to an upcoming event abroad (Colombia vs. Brazil futbol.) The site says I can change my delivery address, but nowhere on the site will it allow me to do so. In addition to that, I never received a UPS tracking number. I will be out of the country soon and have no idea if I'll get my tickets in time. I tried calling and they claim they will only speak with you on the phone if your event is 72 hours out. Horrible customer service.
A
Anonymous
9 years ago
Disgusting organization
S
Sara Hopkins
9 years ago
Liars, scammers, frauds, charlatans.
S
Sarah Fogwill
9 years ago
Paid £87 for two adults tickets and they gave me two child tickets worth £6. Wouldn't refund me or give me the correct tickets. Disgusting company
A
Anonymous
9 years ago
Hi all,
On March 30, 2017 I have bought two tickets or Burning Man festival, starting on 27th of August 2017. Beginning of Jun I received tickets and discovered that face value of one ticket was $425 and Viagogo charged me 1330$ ($2660 for two tickets).
Later I became unable to attend the event, so decided to sell my tickets. I have listed same two tickets on Viagogo and after 3 weeks I received an email that my tickets have been sold (for $1728 which is $932 less than I paid ). But I did not receive an address of the buyer where to send the tickets. I have sent several emails asking for the address and only after 3 weeks I have received an email with an address in China (Nina Liu, 111-1-301, JinDuHangCheng 2Qi, Baiziwan road, Chaoyang District, Beijing, 100000, China). I aproached to FedEx and they told me that this address does not exist and they cannot ship there. On the other hand, Viagogo told me, they will pay me only after 8 days from the date of the event to make sure that buyer could gain access to the event. I asked Viagogo to get me in contact with the buyer to be sure that they will not lie to me. But they refused to. At the same time, I discovered Facebook page Victims of Viagogo, and only after I have fully realized that I was dealing with a bunch of scoundrels. I started to research on Google, and additionally, I discovered this notice on Burning Man web page:
“The majority of listings on Viagogo are speculative listings, which means that the sellers do not actually own Burning Man tickets to back up their listing. Further, their terms of service are not at all favorable to buyers and the seller may cancel your order right up until a few weeks before the event, leaving you without a ticket. As a community service, please flag and report these listings directly to those sites whenever you see them. “ - “Any ticket or vehicle pass being sold for above face value plus service fees is at risk of being canceled and not being valid for entry to the even
L
Louisd
9 years ago
Sold 2 tickets on viagogo never sax my money, go fck yourself viagogo
A
Anonymous
9 years ago
Won't refund
T
Therese Herborn
9 years ago
No refund
Tickets 3 x price as shown on website
Robbery
K
karnel Sohi
9 years ago
Awful company
Never received payment for tickets I sold on them and they have ignored all the messages and the 2 emails I have sent them. It's been 2 months.
R
Richard nipper
9 years ago
Awful company ruined my event I was due to go to be miss slelling me child tickets for an event which the event organisers don't even sell!
M
Mark Seagrave
9 years ago
I am a victim of viagogo. I was sold Ed Sheeran tickets, viagogo breached the terms and condition of sale. I want my money back.
Thought I was getting tickets from a legitimate site. Paid over $400 each for four tickets plus an extra $110 per ticket fees I wasn’t advised if and when the tickets came they were $124 each
Can't believe I was ripped off so much. I bought tickets on line while overseas in July 2017 Tickets x 2 by email today- as a ticketek ticket for $406.40 each So Viagogo has stolen over $1200 of my money. Event: Paul McCartney Venue: Qudos Bank Arena (Formerly Allphones Arena) Date: 11 December 2017, 19:00 Order Information Number of Tickets: 2 Price per Ticket: AUD791.10 Total Ticket Cost: AUD1582.20 Booking Fee: AUD455.32 Handling Fee: AUD4.95 Tax: AUD0.00 Adjustment: -AUD0.00 Total Charge: AUD2042.47
Scammers. Their business model is illegal and I cannot believe these thieves are still allowed to operate
Didn't respond when tickets were cancelled by promoter for being on-sold
Pretends to be an official seller, worst customer service ever!
Shouldn't be allowed to trade.
My friend and I got tricked into paying ridiculously high prices for tickets to a festival off viagogo!
Fraudulent, lieing, deceitful, the list goes on.... waiting to see if my credit card company can claim my obvious refund that is due....
Terrible company, no customer service no help, sky high secret fees. Absolutely no way to get your money back, google show you have some morals, stop them being the 1st search optimised ticket site.
I have tried numerous times to get in contact with this company about my tickets to an upcoming event abroad (Colombia vs. Brazil futbol.) The site says I can change my delivery address, but nowhere on the site will it allow me to do so. In addition to that, I never received a UPS tracking number. I will be out of the country soon and have no idea if I'll get my tickets in time. I tried calling and they claim they will only speak with you on the phone if your event is 72 hours out. Horrible customer service.
Disgusting organization
Liars, scammers, frauds, charlatans.
Paid £87 for two adults tickets and they gave me two child tickets worth £6. Wouldn't refund me or give me the correct tickets. Disgusting company
Hi all, On March 30, 2017 I have bought two tickets or Burning Man festival, starting on 27th of August 2017. Beginning of Jun I received tickets and discovered that face value of one ticket was $425 and Viagogo charged me 1330$ ($2660 for two tickets). Later I became unable to attend the event, so decided to sell my tickets. I have listed same two tickets on Viagogo and after 3 weeks I received an email that my tickets have been sold (for $1728 which is $932 less than I paid ). But I did not receive an address of the buyer where to send the tickets. I have sent several emails asking for the address and only after 3 weeks I have received an email with an address in China (Nina Liu, 111-1-301, JinDuHangCheng 2Qi, Baiziwan road, Chaoyang District, Beijing, 100000, China). I aproached to FedEx and they told me that this address does not exist and they cannot ship there. On the other hand, Viagogo told me, they will pay me only after 8 days from the date of the event to make sure that buyer could gain access to the event. I asked Viagogo to get me in contact with the buyer to be sure that they will not lie to me. But they refused to. At the same time, I discovered Facebook page Victims of Viagogo, and only after I have fully realized that I was dealing with a bunch of scoundrels. I started to research on Google, and additionally, I discovered this notice on Burning Man web page: “The majority of listings on Viagogo are speculative listings, which means that the sellers do not actually own Burning Man tickets to back up their listing. Further, their terms of service are not at all favorable to buyers and the seller may cancel your order right up until a few weeks before the event, leaving you without a ticket. As a community service, please flag and report these listings directly to those sites whenever you see them. “ - “Any ticket or vehicle pass being sold for above face value plus service fees is at risk of being canceled and not being valid for entry to the even
Sold 2 tickets on viagogo never sax my money, go fck yourself viagogo
Won't refund
No refund Tickets 3 x price as shown on website Robbery
Awful company Never received payment for tickets I sold on them and they have ignored all the messages and the 2 emails I have sent them. It's been 2 months.
Awful company ruined my event I was due to go to be miss slelling me child tickets for an event which the event organisers don't even sell!
I am a victim of viagogo. I was sold Ed Sheeran tickets, viagogo breached the terms and condition of sale. I want my money back.