The Knot's harmful business practices require answers.

The Knot is discriminatory against white male band leaders and uses "bots" to appear like you are getting leads.

I paid to be at the top of the search list and got ZERO leads.

The worst service ever, nothing but scams

I brought up time and time again, how much time was wasted on fake leads. They continued to string me along, was locked into a contract which they would not let me out of. I had expressed many times I wanted out of the contract. It was difficult to find a way to cancel it. They let it relapse and build me for an entire year. Even after I immediately after discovering that they had auto signed me up for an additional year. They again would not let me out of that contract even though I had not been active on the website and reported immediately after being charged for the new year that I wanted out. They let me know that they would take me to collections if I didn't pay my bill. It was a horrible experience. I felt very taken advantage of. Complete waste of time. Felt like a con job.

I have personally experienced The Knot's bad business practices.

Definitely believe I’ve been defrauded from this company would love to stay updated

Used them for over 2 years and they did not have any substantial leads--just ghosting. I feel completely taken.

TERRIBLE COMPANY. DO NOT USE! This is NOT customer focused company at all. They are money hungry and don’t give any regard to the customer OR their vendors. As a vendor, I expressed to several departments how I cannot afford to maintain my storefront, and I was struggling to feed my family and keep gas in my car. I was informed that the contract was so ironclad they could not let me out of it. The Knot would continue to charge me and potentially face lawsuits If I did not honor my contract. Are we not humans? I repeated to the rep over and over again how this company was draining me, and I was not able to sustain my life and marketing for this website. My business is not even fully functioning because I cannot afford to support the cost right now. Although the representative was sympathetic, she told me that the contract could not be undone. This is a terrible company, and I would never recommend anybody using such a business focused platform. Acting like my little $68 a month will make or break THE Knot.

The knot is hurting the wedding industry.

I had a paid membership with Wedding Wire but never got 1 REAL lead despite countless attempts on my end to follow up with clients. It's one thing to have a few leads not respond but every lead?

I signed up and never got any legit leads .

Luckily only was scammed for 1 year. I’m glad someone is holding them to accountability.

Got me several times. They make you feel like you need to list with them to matter. This time they took down my reviews because I refused to pay them anymore. They use fake numbers to tell me my profile is getting traction yet NONE of their leads ever got back to me. It’s such a double edged sword and are threatening me with collections.

These crooks got my hard earned money for two years, and I never booked one single event from them. In fact, being ITB, I don’t know any vendor who’s ever booked an event through them.

They didn’t even have me read any terms and conditions before signing up, it was very misleading. They made it seem like a monthly subscription type thing not that I was stuck in a contract for a year at $200 a month. As a brand new business that is enough to break me if I’m not getting business. I’ve gotten 23 “leads” that have led to nothing but being ghosted.

I’m a florist and former vendor on wedding wire they took thousands from me

DJ wedding vendor here. Both the wedding wire and the knot (after purchasing the former) has been a total scam to the event industry for the last several years. I stopped my subscription some time ago and it’s been only getting worse, it seems. Let’s put an end to this and start supporting platforms dedicated to truly lift an industry and grow the market.

I signed on in 2020 as a stationer and would receive hundreds of fake leads. Not a single inquiry would ever respond to my response. I was trapped in the expensive contract for a year and then they made it incredibly difficult to cancel. I think I had to call 5 separate times to finally get them to stop charging me for their sham of a service.

I was one of the thousands who were promised leads each month. Only for them to be fake, or couples who had already gotten married.

Finally the truth comes out about the knot worldwide!