The Knot's harmful business practices require answers.
443 Comments
K
Kia Baker
2 years ago
Wedding wire and the knot are major scam artists
A
Anonymous
2 years ago
Was with both platforms for 12years and my ROI was completely horrible. Not to mention the horrible customer service and how I was treated.
A
Anonymous
2 years ago
We recently ended our advertisement with The Knot after years of receiving strange inquiries, budgets labeled $0, emails would bounce back, duplicate sometimes triple use of the same names.
J
Janine Raines
2 years ago
A class action lawsuit should be brought against this company for fraud.
A
Anonymous
2 years ago
Betrayed
J
Journee Vvanderlust
2 years ago
Take this company down
B
Bretta Thompson
2 years ago
The LIES I was told. The Scammers. The promises made to me, and NONE fulfilled. The threats about suing me if I left before my contract was up, the GASLIGHTING! NEVER. AGAIN will I advertise with them. They don't care about you only your Wallet!
A
Anonymous
2 years ago
shut these parasites down
A
Anonymous
2 years ago
they wouldn't stop calling me multiple times a day to get me to come back after cancelling with them. i had to ignore them because i heard if you say no, then they will hide good reviews.
C
Chris Jaeger
2 years ago
Hi track leads for my clients who use TKWW and it is a lousy investment. My advice would be to get your website top ranked at Google for your category and city. Those leads will turn into sales. Start with an optimized Google business profile.
D
David N Sachs
2 years ago
fully support bringing this scam to light.
D
Dave C
2 years ago
They prey on small business owners. And they talk a big game about engagement season and how they are going to help us thrive but the real question is, why do you have to hold us hostage on a 12 month contract if your service if superb? If youre so confident in your service then why not offer a free trial or a money back guarantee?
They know that majority of small business owners WILL NOT be satisfied with their service and will immediately want a refund or cancellation, which is why they sucker you into a 12 month contract. Because thats the only way they can make money. Bullying you and intimidating you while waving a 12 month contract on you.
This needs to go to the courts. And there has to be a settlement for us small business owners on top of damages.
You guys want to try threatning to affect my credit score over and send me to collections because you guys suck at your jobs? And because we arent happy with your service?
A
Anonymous
2 years ago
They send fake leads and try to hold you into a contract that you can’t get out of.
A
Anonymous
2 years ago
I have long believed that The Knot was not conducting ethical business practices. After witnessing this first hand and experiencing what they did to single handedly put vendors out of business I canceled my ad. I put my dollars into advertising with Wedding Wire. Sadly after the take over now it is happening again. They have taken my $ and are not publishing my ad talking in circles and pointing fingers at each department. They need to be stopped. It is deceptive trades!
M
Melanie Edmonds
2 years ago
False leads, radically increased credit card charges claiming it's based on number of leads, and ignoring my request to cancel.
A
Anonymous
2 years ago
I feel like I’m in the (fortunate) minority when I say that I actually get a fair amount of bookings from The Knot. However, I am a well-established business in a very busy market, and I have been advertising with them for over 10 years. That being said, they are absolutely monopolizing the industry, and I’m certain that a large chunk of my inquiries are fake. Don’t even get me started on Wedding Wire - advertising with them was complete garbage and a waste of money. My rates have also increased drastically over the years, especially over this last year! I don’t feel that I can leave, because I’m a Best of Weddings winner and have tons and tons of 5-star reviews through The Knot. I pay over $500/month and I feel like it’s only going to increase.
C
Christina Dmytruk
2 years ago
They told me there was a 6 month wait to be approved unless I paid and I have the emails from someone named Kirby Russo who then deleted my account.
T
Terence Ward
2 years ago
80% of leads are ghosts or scams, and there is evidence that the ghosts are faked in-house. EVEN IF THAT IS NOT TRUE the price charged for advertising on this site is based on massive misrepresentation about return on investment. Charge me a fair price and I would have been a customer for life.
A
Anonymous
2 years ago
Signing because I spent thousands to receive fake leads for 12 months and a huge issue when trying to leave when my contract was over. The knot is a SCAM!
M
Matt Lush
2 years ago
Lying / unresponsive account executive, fake leads, buggy product. They are professional scam artists taking advantage of small business owners. Disgusting.
Wedding wire and the knot are major scam artists
Was with both platforms for 12years and my ROI was completely horrible. Not to mention the horrible customer service and how I was treated.
We recently ended our advertisement with The Knot after years of receiving strange inquiries, budgets labeled $0, emails would bounce back, duplicate sometimes triple use of the same names.
A class action lawsuit should be brought against this company for fraud.
Betrayed
Take this company down
The LIES I was told. The Scammers. The promises made to me, and NONE fulfilled. The threats about suing me if I left before my contract was up, the GASLIGHTING! NEVER. AGAIN will I advertise with them. They don't care about you only your Wallet!
shut these parasites down
they wouldn't stop calling me multiple times a day to get me to come back after cancelling with them. i had to ignore them because i heard if you say no, then they will hide good reviews.
Hi track leads for my clients who use TKWW and it is a lousy investment. My advice would be to get your website top ranked at Google for your category and city. Those leads will turn into sales. Start with an optimized Google business profile.
fully support bringing this scam to light.
They prey on small business owners. And they talk a big game about engagement season and how they are going to help us thrive but the real question is, why do you have to hold us hostage on a 12 month contract if your service if superb? If youre so confident in your service then why not offer a free trial or a money back guarantee? They know that majority of small business owners WILL NOT be satisfied with their service and will immediately want a refund or cancellation, which is why they sucker you into a 12 month contract. Because thats the only way they can make money. Bullying you and intimidating you while waving a 12 month contract on you. This needs to go to the courts. And there has to be a settlement for us small business owners on top of damages. You guys want to try threatning to affect my credit score over and send me to collections because you guys suck at your jobs? And because we arent happy with your service?
They send fake leads and try to hold you into a contract that you can’t get out of.
I have long believed that The Knot was not conducting ethical business practices. After witnessing this first hand and experiencing what they did to single handedly put vendors out of business I canceled my ad. I put my dollars into advertising with Wedding Wire. Sadly after the take over now it is happening again. They have taken my $ and are not publishing my ad talking in circles and pointing fingers at each department. They need to be stopped. It is deceptive trades!
False leads, radically increased credit card charges claiming it's based on number of leads, and ignoring my request to cancel.
I feel like I’m in the (fortunate) minority when I say that I actually get a fair amount of bookings from The Knot. However, I am a well-established business in a very busy market, and I have been advertising with them for over 10 years. That being said, they are absolutely monopolizing the industry, and I’m certain that a large chunk of my inquiries are fake. Don’t even get me started on Wedding Wire - advertising with them was complete garbage and a waste of money. My rates have also increased drastically over the years, especially over this last year! I don’t feel that I can leave, because I’m a Best of Weddings winner and have tons and tons of 5-star reviews through The Knot. I pay over $500/month and I feel like it’s only going to increase.
They told me there was a 6 month wait to be approved unless I paid and I have the emails from someone named Kirby Russo who then deleted my account.
80% of leads are ghosts or scams, and there is evidence that the ghosts are faked in-house. EVEN IF THAT IS NOT TRUE the price charged for advertising on this site is based on massive misrepresentation about return on investment. Charge me a fair price and I would have been a customer for life.
Signing because I spent thousands to receive fake leads for 12 months and a huge issue when trying to leave when my contract was over. The knot is a SCAM!
Lying / unresponsive account executive, fake leads, buggy product. They are professional scam artists taking advantage of small business owners. Disgusting.