The Knot's harmful business practices require answers.

Our cancelation requests have gone completely ignored on four ad contracts. We are engaging our lawyers which we should have done long ago.

I've only been in my contract 1 month and I already see what's going on, but I don't intend to be bled dry. They're going to have to make some concessions.

I have been so scammed and mistreated by WeddingPro. Both sites wedding wire and the knot. They think they are untouchable!!!

Paying vendor defrauded by promise of leads only to receive fake ones

I was told there was no minimum monthly contract, yet there it is in my account. I was also promised viable leads but have seen nothing but fake leads.

I have asked to cancel my subscription multiple times and they said I need to remove all wedding material from my website in order to cancel. This is even after my 12 month contract was over. I have not signed anything to keep this going, but they still refuse to cancel my monthly payments. Not to mention I have not gotten anything out of marketing with them other than a few scam emails. My monthly payments have gone up in pricing without my consent. This company needs to be held accountably. Thank you, Jessica

I was defrauded with a fake agreement of 6 months that was really a year, sent fake inquiries and when I inquired about the fake inquiries and cancellation I was lied to.

I was scammed

Tried to re-subscribe and charge me $3600, without consent. When written nd verbally requested to cancel they said over the phone "the verbiage in your email needs to be i request to have my account canceled" when I instead wrote "please cancel my account". Unbelievable

Terrible company. They rob people and take advantage of people. Terrible characters and individuals.

I was a vendor in The Knot and Wedding Wire for many years. It stopped working after they merged, I only got 1 contact this year, I closed my account completely in Oct. They scammed me, The new contact in June was put thorough without my agreement, with higher charge that I agreed. And nobody returned my email and calls. It was exhausting. I wanted to close The Knot, and manager did not tell me it is not possible ( I found out only now in the comments here in the comment below, that it could not be done) . Instead she tricked me to stay promising bonuses and promotions I never received. After all of these they dear to send me a bill for overdue, though they actually owe me money. I have my emails I can prove everything. First I was trying nnot to pay what I "owe" . NOW I want a reimbursement from them since June 2024. If they ignore me I want to be a part of the class action! I also suspect that most of my leads after merge were fake. Before the merge of THE Knot and Wedding Wire everything worked fine, after that -no. And sometimes leads would just disappear before you write to them. And previose year was very low on leads too .

I was sold a bill of goods. Total waste of my employees' time, my time and money. Not one good lead when I I spent over $8,500 over 2 months for a premium listing, and guaranteed leads.

I'm a photographer who has paid a lot of money over the years to Wedding Wire. Most of the leads I get never respond back, and the rates just keep going up. Very tired of this.

I received an email stating I had benefits from a beneficiary.

This site is a bogus and forces you in a contract that is not beneficial at all

We have advertised with The Knot and Wedding Wire for years. We just finally closed our account due to the issues described in this petition.

Such a SCAM!!!

I wish to bring to your attention concerning business practices by The Knot and WeddingWire, particularly as they pertain to their advertising packages, lead quality, and inconsistent policies impacting wedding venues. Our venue, Kendall Point, located in the beautiful Texas Hill Country, was one of the earliest advertisers on The Knot and WeddingWire. From the start, we committed wholeheartedly to their platforms, always choosing their highest advertising packages both online and in print. For over a decade, we invested heavily, with our ad placement consistently among the top-tier positions. Our representative, Cindy Elley, provided excellent customer service, and it was initially a positive experience. However, each year, our advertising rates increased significantly. We learned that the pricing structure was not standardized; rather, it was adjusted based on perceived willingness to pay. This approach led to different pricing for similar services among venues, a practice that seemed subjective and, at times, arbitrary. Although we were assured that only 1-2 venues would occupy the “top tier” advertising slots, it became apparent that more were added if venues were willing to pay. This undermined our confidence, as the exclusivity we were promised was compromised. Over time, the value we received also deteriorated. The platform began generating numerous low-quality or "scam" inquiries, many of which had no legitimate interest in booking our venue. Just to provide leads they promised. Despite no longer advertising with them since 2020, we continue to receive these fake leads, which cost time and resources to manage. In 2020, during the period of the merger between The Knot and WeddingWire, our venue experienced what we believe was discriminatory treatment. Due to our venue’s name at the time, Kendall Plantation, and our choice of an antebellum architectural style, we were informed that our advertising could be jeopardized. Our venue was built with a co

False leads constantly. Prices increase every year without prior notice of the amount that will be charged. There is no advance communication to ask if you want to renew or not, they will just keep charging at a higher rate. No way to reach them immediately….always have to leave a message and wait days for a reply. If you contest their automated renewals, they will note your account so if you ever return to them they will ask you to pay back what they felt was due to them before they take you on as a client again. They promise first page placement for a certain package but there are so many people in the industry so first page placement doesn’t happen consistently.

I am a vendor , I was deceived into signing a contract promising that I will have a certain amount of leads traffic a month etc. what I mostly got was fraudulent leads that were trying to phish my information.