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Support Fair Scheduling for Bilingual (French) Agents at Air Canada – End Discriminatory Bidding Practices

37 Comments

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Anonymous
1 year ago

In all fairness AC needs to hire more bilingual agents.

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Stephanie Lopez
1 year ago

We, as BL agents need to see an advantage/ fairness of being able to speak THE SECOND OFFICIAL LANGUAGE IN CANADA. Instead of that: AGENTS WITH LESS SENIORITY than me can hold a line with a better start time ( better sleep = better PHYSICAL AND MENTAL HEALTH) and on top of that, that same person can also get Saturday and Sunday off Me on the contrary ( to get a chance to have a partial weekend off ) I had to bid a 3am start (and not even on a 4x3 rotation ) I had to do it on a 5x2 rotation How is that possible ? Agents WITH LESS SENIORITY than me can easily get RO ( whole shift or a partial ) and WE don’t. Agents WITH LESS SENIORITY than me can shift trade ( the whole shift or a partial covered ) with EVERY SINGLE AGENT without a problem (sometimes they just put it in the pool and within less than 5 min the shift is gone ) meanwhile WE BL agents are always doing crazy things in order to get even an hour covered. Sometimes BL people have to offer to work 2 shifts in order to get 1 covered, why ? Because we are desperate ! We can only trade with a specific small amount of people and how many of them have for example the weekend off ? What happens when we call on sick, FR or we are on vacation ? WE ARE NOT COVERED BY A BL AGENT. Instead of that, a NON BL AGENT WILL BE IN OUR POST and the question is ¿ in that case IT’S RIGHT ? ( ¿ no operational needs ?) And I can go on and on and on … What is the company doing to attract more BL AGENTS ? Posting an offer that stays up for 3 days ? It sounds like a joke right ?! What is the company doing to keep the ones that are already working in the sales department ? ( people are leaving the company, going to work for GTAA because the salary is wayyy better and THEY EVEN GET A BONUS JUST BECAUSE THEY SPEAK FRENCH. Agents are also moving to in-flight, reservations, a government office or even going in the construction market and there is a reason … and we all know which one it is … BECAUSE THERE IS NO BENEFITS/ F

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Anonymous
1 year ago

As a BL agent, I'm offering my skills and getting punished for it.

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Marwa
1 year ago

Equality for BL agents.

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Admir Pejkusic
1 year ago Featured

After 25 years with the company I’m expecting to be forced this bid. After having decent shifts for the past few bids, there is absolutely nothing that works for work life balance. Being restricted with shift trading after taking the shift that you don’t want is going to put care and class on another level.

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Susan Calcada
1 year ago

I agree with everything here. I. don't want to be continually penalized for being BL. I want to be treated fairly and have access to all lines available once it's my turn to bid. I want to be able to bid any line available so that i can choose something that makes the most sense for my work-life balance. Then after i've selected a line, stamp a BL on it if you need to. I don't mind being forced BL but i do resent being forced to give up my seniority at bid-time. There was also a wonderful idea put forth about having BL Agents in strategic areas as almost floaters. Having BL agents in strategic areas like gate support and lobby/kiosk) that you can help customers in the lobby area and if someone needs translation help just call us on the radio - we could come quickly. Just having BLs in strategic locations throughout YYZ would help. Or make most lines and certainly the best lines BL-Eligible lines. If it's a numbers game - then plug it in. It is demoralizing that after this many years the BL lines continue to get worse. We deserve better.

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Zinnat Ramputh
1 year ago

As the years go by, instead of having more options at bid time, its become the opposite.....unfair and unacceptable!!!

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Antonella Benenati
1 year ago

More lobby lines

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Cathy Goutzioulis-Lavoy
1 year ago Featured

BL agents are totally discriminated upon. We are treated unfairly. We do not carry the same Rights as non-language agents. Restricted trading. Not allowed to be awarded RO ever!!!

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Anonymous
1 year ago

3:30 and 04:00 start time was adversely affecting my health so much that I’m now on a leave

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Moh
1 year ago

Operation was working perfect without that many BL lines. The company should focus on hiring more French agents and force less people that after couple of bids everyone gets the chance to bid equaly with non BL agents

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Anonymous
1 year ago

Better flexibility for bl agents and just overall more respect for senior agents

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Daniel
1 year ago

I disagree with those who say we shouldn't be given special treatment. We should be treated special. The company would be heavily fined if they didn't have french agents. This is not the case for every other language. Within other industries and companies we'd be given a premium pay for simply speaking french. Air Canada is not attracting new employees because these people know they can get double minimum wage and better shift elsewhere. We are not treated equally to our fellow nonBL agent...we are subordinates

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Anonymous
1 year ago

Transferred from CES department due to management neglecting to provide adequate schedules for part time employees and lack of hiring new BL agents.

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Daniel
1 year ago Featured

Being forced I'm ok with. I want to use my French. Being forced to give up my seniority at bid time is not exceptable. At time of bid there many shifts I'd prefer out of the 20+ pages BUT I'm only to choose from 3 pages. An agent recently hired will have a better shift choice then myself.

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Abir Jnaid
1 year ago Featured

Currently working in Réservation ( transferred during COVID era) if I put my transfer back to the Airport I would be forced on BL line with my Seniority ( Was hired in 2000). I totally support this cause .

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ANA AURORA MAZA ZAMORA
1 year ago

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Umar Roojee
1 year ago

No bl cct ? Yet multiple other cct language lines ?

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Jorge Jimenez
1 year ago

Equality for Bl agents

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Genevieve Boutin-Morin
1 year ago

More 4x3 FT evening with partial weekend Be able to shift trade with non BL Hire more BL