We have been in the neighborhood right at year and have already had to replace a nearly new washing machine. We have had to spend quite a bit on surge protectors that were never necessary in any of our previous homes. This is by far the most substandard energy company/coop we have dealt with.
R
Ruby Hiatt
10 years ago
My husband and I installed a generator due to the number of outages experienced in our neighborhood. We have replaced a large number of light bulbs ( supposedly long lasting) since we moved in Dec 2014.
J
Jennifer Benefiel
10 years ago
We have purchased a generator due to lack of reliability and service provision of OEC. We have lost food, light bulbs and sustained damage to our refrigerator and venthood lighting. Our home is less than 3 years old. Our AC unit had to have a coil replaced our first year in the home.
S
Shelly Lewallen
10 years ago
Power just went out yet again 8/9/16, I've been trying my best to be understanding, I pay my bills on time, we bought surge protectors and was told that it's not a 100% guarantee that it will help, so that being said OEC I've done everything on my end to try to keep my brand new appliances safe so are you going to replace my stuff when they go out since you guys have been told for over 1 year these surges are getting worse? We aren't made of money, we didn't have get a choice in elec companies when we purchased our home, I just would like a even playing field here, you want your money when the bill is due on time or your charged a late fee, I'm never late. I am now asking OEC what are you going to do for me when my appliances go out cause of all these surges we keep having weekly ?
J
Jeremy King
10 years ago
I have lived in settlers ridge for only 6 months, but have seen more power outages here than the 8 years I lived at stone bridge west combined. It is a huge nuisance and I hope we can get this matter taken care of peacefully.
J
Juan Stanley
10 years ago
A very fraustrsted costumer with the lack of electrical dependability due to numerous power outages. I have lost a tv and a audio reciever due to the outages.
G
Guillermo Bravo
10 years ago
Too many power outages. OEC needs to fix this issue immediately.
V
Vanessa Bergman
10 years ago
Featured
The numerous power outages interfere with our active daily living. We do not understand why the outages in our neighborhood are so prevalent: we come from different communities and neighborhoods, and none of us have experienced outages this frequently before.
A
Anonymous
10 years ago
We've lost one freezer due to the power surges and outages. Growing up I lived in an extremely rural area where we were at the end of a line serviced by Caddo Electric, another local electric COOP. We've had more power outages in 4 years under OEC than my parents have experienced in their 25 years under Caddo Electric. OEC can do better.
D
Dana
10 years ago
I lived with Cimarron Electric Coop for 21 years before we moved to this neighborhood and it has gone out more in the year and a half than it did in 10 years with Cimarron Electric in Calumet, Ok.
L
Lisa Elder
10 years ago
I really hope this will do something to solve the issue. I have never lived anywhere that has the issues we have with our electricity here. There has to be something that can be fixed.
R
Richard Rich
10 years ago
Featured
The power surges have cost is repairs on appliances and other systems. It seems the power is constantly bumping off. It is incredibly disturbing when our power is out and the homes directly across hey 92 have power. I think it is time for another company to take over the needs of Yukon. OEC needs to concentrate on the smaller areas.
L
Laura White
10 years ago
Featured
We have a newborn son. The unreliability of the electrical service is not only a problem because it hinders our ability to keep our house comfortable for him, we must have our fridge/freezer functional to keep my breastmilk safe for him to drink!
S
Stephanie Otto
10 years ago
The constant power surges and outages are completely unacceptable. It is ruining our appliances, air conditioning units etc. Having issues like this almost every week is ridiculous. There is obviously something very wrong with the service to our area and it needs to be fixed. Never had any issues like this whatsoever until I moved to this neighborhood. I've never had service with OEC prior to this and I'm very discouraged. Please get this resolved.
C
Cheryl lewis
10 years ago
The power outages are insane!
D
Danny Wilcox
10 years ago
Featured
We've had to replace 5 ceiling fans & 1 freezer thus far & we have the whole house protector & a generator. Nothing stops the damage that they are doing to our appliances & hvac units with all of these bumps in service. Totally uncalled for. Worst service we have ever had.
M
Mandy Schulte
10 years ago
Featured
The cost of the product keeps increasing, while the quality of the product significantly decreases. The reliability of the service is disgraceful. Due to this unreliability and the constant stress our appliances are under, we are being forced to install a generator, which will be costing our family $4,000-$6,000. Shame on you OEC.
T
Terry Howard
10 years ago
We have lived in this housing addition for 3 years now. We have had more brown outs and complete outages during the last 3 years than we have had in the last 30 years we have owned a home. This is very unacceptable and needs to be resolved as soon as possible. If OEC cannot provide reliable electricity then OEC needs to provide every homeowner a full house backup generator free of charge.
J
Joshua White
10 years ago
OEac is extremely unreliable. Constant outages and surges that have cost me several repairs. The prices are incredibly high and not competitive. I am on the verge of having a whole home generator installed and cancelling service completely with OEC. It will cost me more money but in the long run it save me in repairs. OEC needs to close shop if they cannot advance against their competitors.
N
Nathan Couch
10 years ago
We have constant outages. Sometimes 4 or 5 nights a week. We have only lived in the neighborhood for 9 months but have been extremely disappointed with OEC. Not to mention their peak hour monitoring doesn't seem to really help the energy cost.
We have been in the neighborhood right at year and have already had to replace a nearly new washing machine. We have had to spend quite a bit on surge protectors that were never necessary in any of our previous homes. This is by far the most substandard energy company/coop we have dealt with.
My husband and I installed a generator due to the number of outages experienced in our neighborhood. We have replaced a large number of light bulbs ( supposedly long lasting) since we moved in Dec 2014.
We have purchased a generator due to lack of reliability and service provision of OEC. We have lost food, light bulbs and sustained damage to our refrigerator and venthood lighting. Our home is less than 3 years old. Our AC unit had to have a coil replaced our first year in the home.
Power just went out yet again 8/9/16, I've been trying my best to be understanding, I pay my bills on time, we bought surge protectors and was told that it's not a 100% guarantee that it will help, so that being said OEC I've done everything on my end to try to keep my brand new appliances safe so are you going to replace my stuff when they go out since you guys have been told for over 1 year these surges are getting worse? We aren't made of money, we didn't have get a choice in elec companies when we purchased our home, I just would like a even playing field here, you want your money when the bill is due on time or your charged a late fee, I'm never late. I am now asking OEC what are you going to do for me when my appliances go out cause of all these surges we keep having weekly ?
I have lived in settlers ridge for only 6 months, but have seen more power outages here than the 8 years I lived at stone bridge west combined. It is a huge nuisance and I hope we can get this matter taken care of peacefully.
A very fraustrsted costumer with the lack of electrical dependability due to numerous power outages. I have lost a tv and a audio reciever due to the outages.
Too many power outages. OEC needs to fix this issue immediately.
The numerous power outages interfere with our active daily living. We do not understand why the outages in our neighborhood are so prevalent: we come from different communities and neighborhoods, and none of us have experienced outages this frequently before.
We've lost one freezer due to the power surges and outages. Growing up I lived in an extremely rural area where we were at the end of a line serviced by Caddo Electric, another local electric COOP. We've had more power outages in 4 years under OEC than my parents have experienced in their 25 years under Caddo Electric. OEC can do better.
I lived with Cimarron Electric Coop for 21 years before we moved to this neighborhood and it has gone out more in the year and a half than it did in 10 years with Cimarron Electric in Calumet, Ok.
I really hope this will do something to solve the issue. I have never lived anywhere that has the issues we have with our electricity here. There has to be something that can be fixed.
The power surges have cost is repairs on appliances and other systems. It seems the power is constantly bumping off. It is incredibly disturbing when our power is out and the homes directly across hey 92 have power. I think it is time for another company to take over the needs of Yukon. OEC needs to concentrate on the smaller areas.
We have a newborn son. The unreliability of the electrical service is not only a problem because it hinders our ability to keep our house comfortable for him, we must have our fridge/freezer functional to keep my breastmilk safe for him to drink!
The constant power surges and outages are completely unacceptable. It is ruining our appliances, air conditioning units etc. Having issues like this almost every week is ridiculous. There is obviously something very wrong with the service to our area and it needs to be fixed. Never had any issues like this whatsoever until I moved to this neighborhood. I've never had service with OEC prior to this and I'm very discouraged. Please get this resolved.
The power outages are insane!
We've had to replace 5 ceiling fans & 1 freezer thus far & we have the whole house protector & a generator. Nothing stops the damage that they are doing to our appliances & hvac units with all of these bumps in service. Totally uncalled for. Worst service we have ever had.
The cost of the product keeps increasing, while the quality of the product significantly decreases. The reliability of the service is disgraceful. Due to this unreliability and the constant stress our appliances are under, we are being forced to install a generator, which will be costing our family $4,000-$6,000. Shame on you OEC.
We have lived in this housing addition for 3 years now. We have had more brown outs and complete outages during the last 3 years than we have had in the last 30 years we have owned a home. This is very unacceptable and needs to be resolved as soon as possible. If OEC cannot provide reliable electricity then OEC needs to provide every homeowner a full house backup generator free of charge.
OEac is extremely unreliable. Constant outages and surges that have cost me several repairs. The prices are incredibly high and not competitive. I am on the verge of having a whole home generator installed and cancelling service completely with OEC. It will cost me more money but in the long run it save me in repairs. OEC needs to close shop if they cannot advance against their competitors.
We have constant outages. Sometimes 4 or 5 nights a week. We have only lived in the neighborhood for 9 months but have been extremely disappointed with OEC. Not to mention their peak hour monitoring doesn't seem to really help the energy cost.