The company finally committed to a full overhaul of their delivery schedule after looking at our impact. My own stressful experiences waiting for tickets are finally behind me because of your pressure. Keep checking your confirmation emails to ensure they follow through on these new promises.
February 2, 2024
Final supporters
Updates
January 27, 2024
Seeing 250 people back this effort reminds me of that crushing anxiety I felt when my own tickets never arrived before the show. This response proves I am not the only one who has been left scrambling at the box office because of these failures.
Reached 250 supporters
January 25, 2024
January 20, 2024
I spent another hour on the phone with customer support today only to be met with the same automated excuses they gave me months ago. The stories piling up in the comments section prove that my experience was not an isolated incident but a recurring nightmare for honest music fans. We deserve the products we paid for without this constant anxiety.
Reached 100 supporters
December 5, 2023
6 Comments
Worse than useless. customer support just ignores every email you send.
Had to pay extra fees at the box office because they never delivered my seats. total scam.
Absolute joke of a company. Spent 50 quid on tickets and they arrived the day after the gig. Never using them again.
Ridiculous service. I had to wait in a massive line for an hour before the show started because they never showed up in the mail.
so frustrating!! bought tickets for my dads birthday and they didnt come in time. had to print off an email voucher instead. ruined the gift.
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The company finally committed to a full overhaul of their delivery schedule after looking at our impact. My own stressful experiences waiting for tickets are finally behind me because of your pressure. Keep checking your confirmation emails to ensure they follow through on these new promises.
February 2, 2024
Final supporters
Updates
January 27, 2024
Seeing 250 people back this effort reminds me of that crushing anxiety I felt when my own tickets never arrived before the show. This response proves I am not the only one who has been left scrambling at the box office because of these failures.
Reached 250 supporters
January 25, 2024
January 20, 2024
I spent another hour on the phone with customer support today only to be met with the same automated excuses they gave me months ago. The stories piling up in the comments section prove that my experience was not an isolated incident but a recurring nightmare for honest music fans. We deserve the products we paid for without this constant anxiety.
Reached 100 supporters
December 5, 2023
6 Comments
I WAS PANICKING THE WHOLE WEEK BEFORE THE CONCERT. why do they charge so much for shipping if they cant even send them out on time??
Worse than useless. customer support just ignores every email you send.
Had to pay extra fees at the box office because they never delivered my seats. total scam.
Absolute joke of a company. Spent 50 quid on tickets and they arrived the day after the gig. Never using them again.
Ridiculous service. I had to wait in a massive line for an hour before the show started because they never showed up in the mail.
so frustrating!! bought tickets for my dads birthday and they didnt come in time. had to print off an email voucher instead. ruined the gift.
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I WAS PANICKING THE WHOLE WEEK BEFORE THE CONCERT. why do they charge so much for shipping if they cant even send them out on time??