Listen to the population & those who have experience in policing the NE of Scotland. Your one size fits all approach doesn't work. Learn from the bitter experience of the call centre staff who can't cope, contributing to the death of two. There's no shame in getting things wrong if you learn from the experience.
W
Wendy Macdonald
10 years ago
Local knowledge is vital for 101/999
L
Lorraine Grant
10 years ago
Listen to the voice of reason. What you are proposing is ill thought & impractical.
LISTEN!
M
Mabel Forsyth
10 years ago
I was horrified at the recent incident near Strling where the girl was left injured n the car for three days-call centre clearly not working - needs to be local for it to be effective.
C
Colin Price
10 years ago
I was a serving officer (based in Northern Ireland). They centralised "call handling" to Belfast. One of the call handlers rang my mobile to ask if I knew a where a certain place was on a 6 mile stretch of road. There had been an RTC and they weren't sure where it was. AS a local officer, I knew the place well and was able to give the handler the info. Sadly the driver was killed instantly, but valuable time could have been lost trying to locate this incident.
A
Anonymous
10 years ago
Keep every emergency service call centre open. These facilities are key to delivering vital service support at local level.
J
John Garrioch
10 years ago
Local knowledge is an often overlooked commodity which should be seen as a vital tool in helping to provide a safe public service. The more rural an area the less relevant postcodes become and the more likely people are to use local lace amens which could well be meaningless to someone in a remote call centre.
Y
yvonne stevenson
10 years ago
Knowledge of local area is essential in getting decent service
M
Morag Morrison
10 years ago
Help to retain the local service delivered by experienced, well-trained staff with knowledge of the local area.
A
Anonymous
10 years ago
Local knowledge is key.
G
Graham Batty
10 years ago
How will a wegee understand where Alford is. They will probably say all ford
A
Anonymous
10 years ago
Emergency service need local knowledge! Centralisation is not the answer !
S
Sandra Macdonald
10 years ago
Local knowledge is key to keeping us all safe.
R
rhona macleman
10 years ago
Local knowledge is invaluable in the Highlands.
R
Romas J Gudelis
10 years ago
There needs to be a local Control Room to cover Highland and Island areas
J
Jennifer Wright
10 years ago
They do not care about the safety of the Scottish people. Lives will continue to be lost, all in the name of rushed through cost-cutting.
R
Ron Beaty
10 years ago
Always needs to local... Police was founded on that basis
B
Brian Stockdale
10 years ago
Local knowledge is vital in the Highlands.
N
Neil MacKenzie
10 years ago
It is imperative that local knowledge is retained when dealing with emergency calls
S
Scott Forbes
10 years ago
It is totally wrong to put finance before someone's life. The service provided has already suffered as a result of the single force and this vital lifeline to so many people shouldn't be allowed to close.
Listen to the population & those who have experience in policing the NE of Scotland. Your one size fits all approach doesn't work. Learn from the bitter experience of the call centre staff who can't cope, contributing to the death of two. There's no shame in getting things wrong if you learn from the experience.
Local knowledge is vital for 101/999
Listen to the voice of reason. What you are proposing is ill thought & impractical. LISTEN!
I was horrified at the recent incident near Strling where the girl was left injured n the car for three days-call centre clearly not working - needs to be local for it to be effective.
I was a serving officer (based in Northern Ireland). They centralised "call handling" to Belfast. One of the call handlers rang my mobile to ask if I knew a where a certain place was on a 6 mile stretch of road. There had been an RTC and they weren't sure where it was. AS a local officer, I knew the place well and was able to give the handler the info. Sadly the driver was killed instantly, but valuable time could have been lost trying to locate this incident.
Keep every emergency service call centre open. These facilities are key to delivering vital service support at local level.
Local knowledge is an often overlooked commodity which should be seen as a vital tool in helping to provide a safe public service. The more rural an area the less relevant postcodes become and the more likely people are to use local lace amens which could well be meaningless to someone in a remote call centre.
Knowledge of local area is essential in getting decent service
Help to retain the local service delivered by experienced, well-trained staff with knowledge of the local area.
Local knowledge is key.
How will a wegee understand where Alford is. They will probably say all ford
Emergency service need local knowledge! Centralisation is not the answer !
Local knowledge is key to keeping us all safe.
Local knowledge is invaluable in the Highlands.
There needs to be a local Control Room to cover Highland and Island areas
They do not care about the safety of the Scottish people. Lives will continue to be lost, all in the name of rushed through cost-cutting.
Always needs to local... Police was founded on that basis
Local knowledge is vital in the Highlands.
It is imperative that local knowledge is retained when dealing with emergency calls
It is totally wrong to put finance before someone's life. The service provided has already suffered as a result of the single force and this vital lifeline to so many people shouldn't be allowed to close.