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Reinstate manned phone lines for Avon

133 Comments

K
Kirt
2 months ago

Need phones back on speak to a human

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Jurate
2 months ago

I had to wait for 6 days for agent’s reply on WhatsApp!!!!

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Anita Austin
2 months ago

We definitely need the avon phone lines back its so bad doing via email etc

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Hayley chambers
2 months ago

Whatrsapp is too slow to respond Emails aren't bring answered Sometimes it can be easily fixed by talking to someone rather than the bot who doesn't understand some of the queries even if press speak to an agent they take ages to respond It's not good enough Avon Sort it out

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Angela kaczmarski
2 months ago

I agree avon/ evri are getting worse

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Bev Powles
2 months ago

Bring back communication that’s instant to a human

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Lesley Bodenham
2 months ago

We can’t possibly run a business like this. Still dealing with a reps missing parcel from mid April hat still hadn’t been resolved. . How are we supposed to increase our teams and get to gold coordinator when you can’t get the basics right. I’ve been with Avon since 1979 and never known it so bad. No wonder so many people are leaving. There isn’t going to be an Avon much longer if things don’t change

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Ann Mcgonagle
2 months ago

EVRI IS RUINING SMALL REP BUSINESSES.

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Kay Walker-Muff
2 months ago

Phone lines needed as can’t speak to anyone sometimes for a week when WhatsApping

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Jan Jacques
2 months ago

We need the phone lines back what’s app and email clearly not working for us reps no replies for days if there is a reply

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Tracey Bowden
2 months ago

Phone lines are needed, simple.

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Elaine Waller
2 months ago Featured

The phone lines are a much needed facility. All big companies have them , it makes our job alot easier if we can speak to someone straight away instead of having to wait hours for someone to get back to us. It is also more professional.

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Phillipa Eggleson
2 months ago

Definitely bring back!!!! When you need to speak to someone and actually hear their voice to be reassured. It's important to people that don't feel reassured via WhatsApp. I don't think they think about everyone's needs. Just their own

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Leaman Leaman
2 months ago

We need to be able to speak to someone who can answer our queries & not have to wait 48 hours to get a response

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ANN WALKER
2 months ago

Much easier to discuss queries with a real person. Previous conversations have resulted in quicker responses and queries solved whilst on the telephone. However I very much doubt Avon will u turn as will cost too much money

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Ann Carratt
2 months ago

WhatsApp is just not able to cope.

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Helen Lefoyer
2 months ago

Nothing like human contact and understanding

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Nicola McTegart
2 months ago

Avon rep over 20 years

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Theresa Gilliver
2 months ago

Bring back the Avon phone lines.

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Lucy Oldfield
2 months ago

How are we supposed to run our businesses if we can't contact our product supplier without problems!