As a rep or leader under VIP level we are receiving a substandard service. We should have the same service
C
Carol well
2 months ago
We need to be able to speak to a human not a wasaap as we can miss the replies
V
Vicki Wyborn
2 months ago
A lot of unacceptable changes has happened in the last year. Aswell as careless packing of items
S
Stacey
2 months ago
We need the phone lines back up and running because for over a month I have been back and fourth with the Avon WhatsApp chat and got nowhere in resolving my issues! It was useless. Finally sorted it via a friend and someone who runs the avon on app. Issue was fixed within minutes once he knew of my issue. Goes to show the WhatsApp chat is useless on some issues when it's been over a month with them and still going round in circles (their last reply was a couple days after my issue was fixed which they didn't know)
M
Melanie King
2 months ago
Bring back phone lines for reps and better invoices
V
Viv Grant
2 months ago
Bring back phone lines with decent customer service for reps.
M
Michelle Binks
2 months ago
We need support to run our business
S
Sally Smith
2 months ago
Please bring phone lines back!!
T
Tatania Curnock
2 months ago
Not everyone can access Internet or what if they are having problems with Internet and needs sorting! Bring back phone lines its alot easier and quicker.
C
Clare Jones
2 months ago
Featured
Please re-open the call centre phone lines. Reps need to speak to a human being with some issues. The WhatsApp method isn't acceptable with long delays in getting a reply and then having to start the message thread all over again.
L
Lindsay Barker Jones
2 months ago
Very unfair to assume everyone can use social media to place orders.
M
Michelle Boon
2 months ago
We need this!!
B
Barbara Moyser
2 months ago
Much needed return, what’s app is useless, and email takes too long to get an answer.
A
Anonymous
2 months ago
Bring back avon phonelines
K
Kay Levene
2 months ago
We need those phonelines open as it is almost impossable fo contact Avon on whattsup if you any problems with deliveries and missing items having abot is useless
L
Laura Molloy
2 months ago
We need to sprak to real people and be qble to deal with any issues easily by bring able to speak to some one via phone
R
Richardson
2 months ago
Cant carry on with
whstsapp just doesn't work
A
Anonymous
2 months ago
Definitely need the phone lines back. It’s not fair on the people who cannot use email/text.
Why have you become another organisation which refuse to speak to their customers/reps. Problems are resolved so much quicker when you speak with someone.
P
Pauline Osborne
2 months ago
Hard to explain problems through email or whatsapp
P
Pamela
2 months ago
As a SL I have reps unable to use email or WhatsApp.
As a rep or leader under VIP level we are receiving a substandard service. We should have the same service
We need to be able to speak to a human not a wasaap as we can miss the replies
A lot of unacceptable changes has happened in the last year. Aswell as careless packing of items
We need the phone lines back up and running because for over a month I have been back and fourth with the Avon WhatsApp chat and got nowhere in resolving my issues! It was useless. Finally sorted it via a friend and someone who runs the avon on app. Issue was fixed within minutes once he knew of my issue. Goes to show the WhatsApp chat is useless on some issues when it's been over a month with them and still going round in circles (their last reply was a couple days after my issue was fixed which they didn't know)
Bring back phone lines for reps and better invoices
Bring back phone lines with decent customer service for reps.
We need support to run our business
Please bring phone lines back!!
Not everyone can access Internet or what if they are having problems with Internet and needs sorting! Bring back phone lines its alot easier and quicker.
Please re-open the call centre phone lines. Reps need to speak to a human being with some issues. The WhatsApp method isn't acceptable with long delays in getting a reply and then having to start the message thread all over again.
Very unfair to assume everyone can use social media to place orders.
We need this!!
Much needed return, what’s app is useless, and email takes too long to get an answer.
Bring back avon phonelines
We need those phonelines open as it is almost impossable fo contact Avon on whattsup if you any problems with deliveries and missing items having abot is useless
We need to sprak to real people and be qble to deal with any issues easily by bring able to speak to some one via phone
Cant carry on with whstsapp just doesn't work
Definitely need the phone lines back. It’s not fair on the people who cannot use email/text. Why have you become another organisation which refuse to speak to their customers/reps. Problems are resolved so much quicker when you speak with someone.
Hard to explain problems through email or whatsapp
As a SL I have reps unable to use email or WhatsApp.