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Status: Closed — this petition is no longer accepting signatures.

Refund Tax Prep/Filing/RAC/RAL fees

Refund Tax Prep/Filing/RAC/RAL fees

Closed — 56 supporters Verified

Final supporters

P
paulanna d.
B
Brenda G.
Y
Yulanda M.
C
crystal b.
S
sandra s.
S
sadye
H
Heather R.
M
Makaya A.
M
Michelle G.
S
Someone
+46 more
Started by Anonymous 13 years, 6 months ago
H&R Block has severely dropped the ball. Because of an issue related only to H&R Block several hundreds of people are without refunds. They expect you to pay the filing fees for rapid refunds and it has been at least 6 weeks for some of us. No one can provide answers, we are forced to just wait. I am requesting all fees be returned for this error that the company made.

Updates

March 18, 2013

The silence from the company regarding these stalled refunds remains the most frustrating part of this process. I am currently cataloging the experiences shared in the comments to build a clearer picture of the financial impact this delay has caused for so many of you.

March 18, 2013

Reaching this level of support confirms that the frustration surrounding these delayed refunds is shared by many. It is clear that we deserve transparency regarding these charges instead of being left in the dark.

6 Comments

D
David Verma
13 years ago Featured

Worst experience ever. 6 weeks and counting?? Never using them again.

S
Sarah Ferguson
13 years ago Featured

Unbelievable service. I paid extra for speed and got the exact opposite. Refund my fees now.

M
Mike Okafor
13 years ago Featured

total incompetence. fix this mess

J
Jessica Okafor
13 years ago Featured

I really needed that money for rent. How is it legal to charge us for a service that completely failed?

M
Michelle Mitchell
13 years ago Featured

This is ridiculous. They take our money instantly but when they mess up we get zero answers. Give us our fee back at least!

B
Brenda Ramos
13 years ago Featured

H&R Block has really gone downhill. Nobody knows anything when you call. Just a bunch of excuses while we wait forever.