The developers finally listened and promised to stabilize our progress and tone down those intrusive popups. I am relieved that we finally have a path forward for our game accounts. Thank you for staying loud until they took notice.
February 5, 2014
Final supporters
We the players of The TribeZ game would like you to fix the following problems with the game.
1. The Halloween quests "search and find" drop rates will be impossible to finish in the time given.
2. All of the “search and find” quests take way too long to finish. Ensure that the quests remain fun.
3. There have been many players whose games start over at level 1 after your updates. Why isn’t our game progress “saved” on your end so this can be fixed for those players? Your only answer is that the player must start over…this is unacceptable.
4. Please stop with the pop-up about buying “storage space”, it pops up way too much.
5. Find out why the game won’t load for some players.
6. Gifts are not working, collect coins from some houses don't work
We would like more support and assistance when we have problems with our games.
7.Players have to provide proof of purchase as GameInsight does not have this.
8.Players opening up land expansions early and are unable to complete quests when it does come up.
Updates
November 22, 2013
Seeing so many of you echo the same frustrations about lost progress and broken quests confirms I am not alone in this fight. This momentum proves that we refuse to be ignored while our hard work in the game just disappears.
November 18, 2013
I have been reading through the comments and it is heartbreaking to see so many of you lose your game progress after all the hours we have poured into our islands. Your stories prove that these technical failures are not just glitches but a complete disregard for the community. We are not stopping until the developers acknowledge these errors and provide real support to the players who have been ignored for too long.
Reached 100 supporters
November 2, 2013
13 Comments
"Search and find" quests are really taking too long to complete and some are impossible o to finish
I keep getting error message "unable to load game resources. Please try later" This is very frustrating since I play several times a day and have not been able to get on to play. Please fix.
also why is it that after i set up for items to be in progress then when i go back in a couple of hours the tasks are not working an the people are idle. and it loses hours of production time.
So far whenever I make a purchase of 2.99 I get charged twice. This last time there was a glitch and I lost the gems, the expansion and the progress. Please fix the glitches.
after a purchase, the game goes blank. I have to re-enter and wait for it to reload. Waste of time.
The tribes friend
i dont have a clou when i wat to do. there is no clouws that i now what todo next.
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The developers finally listened and promised to stabilize our progress and tone down those intrusive popups. I am relieved that we finally have a path forward for our game accounts. Thank you for staying loud until they took notice.
February 5, 2014
Final supporters
We the players of The TribeZ game would like you to fix the following problems with the game.
1. The Halloween quests "search and find" drop rates will be impossible to finish in the time given.
2. All of the “search and find” quests take way too long to finish. Ensure that the quests remain fun.
3. There have been many players whose games start over at level 1 after your updates. Why isn’t our game progress “saved” on your end so this can be fixed for those players? Your only answer is that the player must start over…this is unacceptable.
4. Please stop with the pop-up about buying “storage space”, it pops up way too much.
5. Find out why the game won’t load for some players.
6. Gifts are not working, collect coins from some houses don't work
We would like more support and assistance when we have problems with our games.
7.Players have to provide proof of purchase as GameInsight does not have this.
8.Players opening up land expansions early and are unable to complete quests when it does come up.
Updates
November 22, 2013
Seeing so many of you echo the same frustrations about lost progress and broken quests confirms I am not alone in this fight. This momentum proves that we refuse to be ignored while our hard work in the game just disappears.
November 18, 2013
I have been reading through the comments and it is heartbreaking to see so many of you lose your game progress after all the hours we have poured into our islands. Your stories prove that these technical failures are not just glitches but a complete disregard for the community. We are not stopping until the developers acknowledge these errors and provide real support to the players who have been ignored for too long.
Reached 100 supporters
November 2, 2013
13 Comments
Better customer service and a team that actually fixes our problems would be so nice....
"Search and find" quests are really taking too long to complete and some are impossible o to finish
I keep getting error message "unable to load game resources. Please try later" This is very frustrating since I play several times a day and have not been able to get on to play. Please fix.
also why is it that after i set up for items to be in progress then when i go back in a couple of hours the tasks are not working an the people are idle. and it loses hours of production time.
So far whenever I make a purchase of 2.99 I get charged twice. This last time there was a glitch and I lost the gems, the expansion and the progress. Please fix the glitches.
after a purchase, the game goes blank. I have to re-enter and wait for it to reload. Waste of time.
The tribes friend
i dont have a clou when i wat to do. there is no clouws that i now what todo next.
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Better customer service and a team that actually fixes our problems would be so nice....