Petition against EE - Please sign if you did not receive your Phone

We want justice!

Poor customer service from EE. Very disapointed with how they handled the situation. There's also a good chance they instigated the whole thing on purpose.

How can EE cancel orders if the deal was listed on the website for more than 10 hours?

contacted the support through chat got confirmation of the offer then ordered the day after over the phone offer cancelled (screenshots saved from chat )

Ordered an Samsung edge plus, after being confirmed by live chat that this was a limited time deal and not a misprice.

I ordered and was told on the phone the deal is not valid despite being available on multiple handsets and others confrirming the deal by online live chats.

They should be held accountable. They must've harvested so many customer details during this exercise. A genuine web misprice error should be fixed within hours, not More than 12 hours. This needs reporting.

Being a EE customer for 8 years and also due for a upgrade this next months I was happy to see this offer and taken up on it straight away. However now I feel let down as EE are unable to fur full there offer on their own website! I think I will leave to another provider if this is how I am treated. It acts completely misleading.

Ordered an Samsung edge plus, after being confirmed by live chat that this was a limited time deal and not a misprice. Based on this, EE should be held accountable to fulfill orders. As per there own words this is a limited time deal and not a misprice!!!!

Unfair advertising

EE let us all down

Can't believe EE are basically untrustworthy, this plus the s6 edge+ deal all at the same time. If they're going to let people order at that price, they should also give it to them!

Ordered s6 edge plus 32gb at £19.99 p.m. Order was cancelled citing website misprice but its important to note that I only ordered the phone AFTER the validity of the deal had been confirmed by EE via live chat!! This whole thing stinks.

Very dissapointed with this. Thats why i left them last year tlcos they werent offering any good deals

EE Should honour this price as it was stated on there website. I ordered Galaxy s6 plus £19.99 a month and £30 upfront cost for the phone. It's not the customers problem that EE was offering the deal at that price but what they should do is stick to there website price, whether that comes at a loss or not. Terrible service!

Order has been cancelled, certain customers being offered 10% of,f others nothing, others made to look like they cancelled it themselves, others receiving emails stating phone will be with them soon, not being handled well at all by EE. Feel they should honour the deal as this will upset a lot of their customers otherwise and theyll receive bad press.

After receiving confirmation email, I was emailed the following day saying my order is being processed, but needed to confirm some details prior to completing the order, can I please call. I did. Informed order was being cancelled. Felt like I'd been duped into calling and the lady on the other end of the line was unprofessional as she was either chewing or eating as she spoke.

I am unhappy as I needed a new phone and this seemed perfect until they cancelled declaring that I had asked for it to be cancelled which was not the case

Ordered s6 edge plus, cancelled.

EE = mother fucker