I not satisified with metro pcs phones or devices and their rude Employers u asked to explain about the product and how they work its like they get an attitude with u I got my phone in Yonkers at 360 south Broadway and theirs this young Lady in their whos always so rude to me that I dont wven want to go in the store and buy anything and most of the time I pay my bill on tbe phone to avoid her I wanted to stop using this Service a while ago but i need a wireless phone they are exspensive you think your paying for a new phone and its a refurbished phone they sold me a charger that doesnt work then they tell u theres no returns on Devices whats going on I need your help to resolve my issues Please Contact me Someone Help Urgenteñt
M
Maiwak Dagoot
6 years ago
No network for 8 hours
M
Michael Cooley
6 years ago
Suspends line if late until payment made but billing cycle keeps same schedule effectivley robbing me of service days
M
Monique Martinez-Reinsch
6 years ago
The worst service dropped calls one bar if lucky and they refuse to unlock the phone unless we keep service with them for 3 months
J
Jennifer Smith Carey
6 years ago
I was scammed for over $100 in over taxes on a promotion
J
J thorsen
6 years ago
I was ripped off by tmobile for 6 years, starting with overcharge for my phone, manipulated my plan and changed it without my consent. Double charged me 18%of the time, cancelledwith tmobile and went to metropcs and wha do you know,,, its tmobile all over again. They are a bunch of theiving cowards, lieung to steal your money , then hiding behind their cs departments and no way to contact corporate office. They gladly take my money every month,,,, as they start blocking my signal from my house,,,, at the same time theytext me trying to force me to upgrade my phone. Not going to happen. There needs to be a shift in the power. Its WE THE PEOPLE, and they should all be reminded of that. They should all burn.
M
Melissa stickley
6 years ago
Metro PCS in Lakeland Florida uses abusive sales tactics
J
Joann rosemon
6 years ago
I have been misinformed and also told if I tried to take legal action they wouldn't give me any information on how to correct or fix the phone problem that I have even when having my phone ensure they sent me back a refurbished phone that had problems with it already they said that they knew it and there was nothing they could do about it I have for LG phones at home and finally went to consumer Cellular after 7 years of being with metro there app doesn't even work on their phone it is been stressful inconsiderate and definitely worthy of returning customers money and return funding on the misery and stress that they put on people for years
J
James Watson
6 years ago
My information is being leaked threw their network that allowed someone to make calls using my phone number that ive had for 3yrs from a different state
E
Erica Sams
6 years ago
Cricket customer
K
Kayla Alley
6 years ago
They have been dishonest regarding financial matters this entire time. I have had the absolute worse situation with them. They seem to think their behavior is acceptable but they are not not under the law. They should recieve severe consequences and remedy back all money they have stolen. I back up this petition.
J
Jordan Aguilar
6 years ago
Metro pcs all of the store's associates are crooks
J
Janelle Allen
6 years ago
I had so called service with them and when I paid for the service plan on nov.2019 they stole my money and disconnected my service
A
Ashley Reynolds
6 years ago
MetroPCS is fraud i was unable to get my phone fixed i discovered they used foreign parts to make this phone and my phone one day just stopped working would not charge. This phone is not 7 months old and its irreplaceable i am so livid i have insurance but there is still a large fee to pay
A
Anonymous
6 years ago
Purchased two new phones to replace on an exsisting account only to be told that I could only replace one and that I could the other pone free but I would have to open a new account with the most expensive service plan and after two weeks I could switch the old phone number to the free phone. After activating the (LG) phone, I found it to be defaulted and voiced my concerns and asked for a replacement and a refund, which I was denied. Got home and realized that I did not have a reciept. Called CS the following day and was told I had insurance on the phone that was set up on the new account. We never discussed insurance at all.
R
Ramon nickelberry
6 years ago
Petition against identity theft
N
Natalie Williams
6 years ago
Metro lied about unlimited data, I have an unlimited plan and when i'm not in wifi my metro phone slows down or will not connect at all, I've had Metro since 2008
T
Tammy George
6 years ago
Bought upgrade phone. It's not compatible with my car handsfree device. All I want is a phone that is. Never had a problem with my other phones or service. Wanted a refund but because I wasn't a new customer or a customer that didn't had a line I wasn't entitled to a refund. How is that good business. Customer service and the store cust service is atroshish. They need to get rid of them and hire people who love what they do and love the product the are representing. Maybe that's why they are so bad they are being forward to sell products and service that sucks and policy's that are discriminative.
A
Anonymous
6 years ago
fraudulent service
M
Matthew Fournier
6 years ago
They allowed my wife to change the caller ID on my phone lines, even though she is not an authorized user. So every time I called someone it showed my wife's name, to make it worse this is the second time its happened. Than they say sorry sir we thought it was you she came in verified
I not satisified with metro pcs phones or devices and their rude Employers u asked to explain about the product and how they work its like they get an attitude with u I got my phone in Yonkers at 360 south Broadway and theirs this young Lady in their whos always so rude to me that I dont wven want to go in the store and buy anything and most of the time I pay my bill on tbe phone to avoid her I wanted to stop using this Service a while ago but i need a wireless phone they are exspensive you think your paying for a new phone and its a refurbished phone they sold me a charger that doesnt work then they tell u theres no returns on Devices whats going on I need your help to resolve my issues Please Contact me Someone Help Urgenteñt
No network for 8 hours
Suspends line if late until payment made but billing cycle keeps same schedule effectivley robbing me of service days
The worst service dropped calls one bar if lucky and they refuse to unlock the phone unless we keep service with them for 3 months
I was scammed for over $100 in over taxes on a promotion
I was ripped off by tmobile for 6 years, starting with overcharge for my phone, manipulated my plan and changed it without my consent. Double charged me 18%of the time, cancelledwith tmobile and went to metropcs and wha do you know,,, its tmobile all over again. They are a bunch of theiving cowards, lieung to steal your money , then hiding behind their cs departments and no way to contact corporate office. They gladly take my money every month,,,, as they start blocking my signal from my house,,,, at the same time theytext me trying to force me to upgrade my phone. Not going to happen. There needs to be a shift in the power. Its WE THE PEOPLE, and they should all be reminded of that. They should all burn.
Metro PCS in Lakeland Florida uses abusive sales tactics
I have been misinformed and also told if I tried to take legal action they wouldn't give me any information on how to correct or fix the phone problem that I have even when having my phone ensure they sent me back a refurbished phone that had problems with it already they said that they knew it and there was nothing they could do about it I have for LG phones at home and finally went to consumer Cellular after 7 years of being with metro there app doesn't even work on their phone it is been stressful inconsiderate and definitely worthy of returning customers money and return funding on the misery and stress that they put on people for years
My information is being leaked threw their network that allowed someone to make calls using my phone number that ive had for 3yrs from a different state
Cricket customer
They have been dishonest regarding financial matters this entire time. I have had the absolute worse situation with them. They seem to think their behavior is acceptable but they are not not under the law. They should recieve severe consequences and remedy back all money they have stolen. I back up this petition.
Metro pcs all of the store's associates are crooks
I had so called service with them and when I paid for the service plan on nov.2019 they stole my money and disconnected my service
MetroPCS is fraud i was unable to get my phone fixed i discovered they used foreign parts to make this phone and my phone one day just stopped working would not charge. This phone is not 7 months old and its irreplaceable i am so livid i have insurance but there is still a large fee to pay
Purchased two new phones to replace on an exsisting account only to be told that I could only replace one and that I could the other pone free but I would have to open a new account with the most expensive service plan and after two weeks I could switch the old phone number to the free phone. After activating the (LG) phone, I found it to be defaulted and voiced my concerns and asked for a replacement and a refund, which I was denied. Got home and realized that I did not have a reciept. Called CS the following day and was told I had insurance on the phone that was set up on the new account. We never discussed insurance at all.
Petition against identity theft
Metro lied about unlimited data, I have an unlimited plan and when i'm not in wifi my metro phone slows down or will not connect at all, I've had Metro since 2008
Bought upgrade phone. It's not compatible with my car handsfree device. All I want is a phone that is. Never had a problem with my other phones or service. Wanted a refund but because I wasn't a new customer or a customer that didn't had a line I wasn't entitled to a refund. How is that good business. Customer service and the store cust service is atroshish. They need to get rid of them and hire people who love what they do and love the product the are representing. Maybe that's why they are so bad they are being forward to sell products and service that sucks and policy's that are discriminative.
fraudulent service
They allowed my wife to change the caller ID on my phone lines, even though she is not an authorized user. So every time I called someone it showed my wife's name, to make it worse this is the second time its happened. Than they say sorry sir we thought it was you she came in verified