Im doing this bscause after 2 years of fighting and ciuntless hours with tech support trying to get my unlimited data in to a workable condition. I have just about given up . They sold me a plan they cant provide.
D
Debrakay williams
6 years ago
Metropcs store employee offered me an upgrade and phone was defective, 2 days i came back to the store and was sent to another store which is a corporate store and this is the 3rd time they are replacing the phone and still has issues. Metropcs manager said that the phone does have issues and still waiting for the upgrade from the manufacturer but they dont know when. I needed to wait 10day to for the phone to areive and drive all the way to corporate store to get it activate. I bought the phone june 2nd, june 9th went to the store then 16 went back again and june 22 went backa gain and july3 and till now im unable to use the phone.
S
Shakira
6 years ago
They scammed me out of my money, they didn't even talk to me about their terms and I didn't sigh or agree to them
O
orlando flechas
6 years ago
i get all types of calls you got free phone send 15 dollars u won money
S
Shirley l
6 years ago
Won't be able to switch company always they said a problem with account security
A
Alex kazmier
6 years ago
Slows service down even though i have unlimited service my phone constantly bugs down ending my plan today on top of it me and my sister 911 was down and data was down for 5hours i could have died if i needed 911 or needed to call them luckyily i didn't.
J
Joshua
6 years ago
Im over the buffering videos every 2 seconds... Absolutely useless
K
Kendrick A Hall
6 years ago
To current date I've been locked out of my iPhone 4 months due to mix up at metro PCS store.
C
carlos lopez
6 years ago
10 days no phone yet. they wont answer the phone. called customer service was told they cant contact the store that i need to drive there just to see if my phone has come back from repair. this is unreal. i will not be using metro anymore and i will inform everyone i know as well as all social media.
S
Sean White
6 years ago
count me in
A
Amy Branch
6 years ago
They also access accounts ILLEGALLy and cut service on and off
C
Carlos Lopez
6 years ago
paid over $250 for my phone. 1 month later it died i was told it would take up to 14 days to repair during this time i would not have a phone unless i bought a new one. for another $250.
R
Rozanne Anderson
6 years ago
false advertizing
S
Shervon Dunn
6 years ago
I purchased a new phone from Metro PCS at 8609 Olive in University City, MO and the phone was defective. The battery was losing its charge rapidly. I went back at to the location and the clerk claimed ONLY her manager could give a refund or handle my problem and told me to come back in a couple of days. When I followed up, the manager was no where around. I got the run around and was given a toll free number to call. It didn't make sense at all, especially since I was at the location where the transaction was conducted. This place is BAD BUSINESS.
A
Anonymous
6 years ago
Fraud..have to pay a fee
A
Anonymous
6 years ago
Phone slowibg down even when i have unlimited data.
W
Wendy Parsons
6 years ago
I have called several times over the last few months trying to get metro PCS to resolve my issues with third-party people breaking into my line using it as a subscriber line so that they don't have to pay their own phone bill I get nowhere with these people. the FCC recommends you ask for a lockout letter I called today to recommend or ask for a lockout lighter the guy totally ignored me had no idea so it seemed that he knew I what I was talking about I will be calling the FCC again tomorrow.
D
Danaé Tolbert
6 years ago
I paid for extra hot spot services. The woman said if I wanted more I'd have to pay 5 more dollars plus a service fee for submitting the payment over the phone. I demanded to speak to a supervisor. They waived the fee. A complete rip off. Trying to squeeze money out of customers with shady practices.
A
Anonymous
6 years ago
They fraudulently added two lines to my account witjout permission
Im doing this bscause after 2 years of fighting and ciuntless hours with tech support trying to get my unlimited data in to a workable condition. I have just about given up . They sold me a plan they cant provide.
Metropcs store employee offered me an upgrade and phone was defective, 2 days i came back to the store and was sent to another store which is a corporate store and this is the 3rd time they are replacing the phone and still has issues. Metropcs manager said that the phone does have issues and still waiting for the upgrade from the manufacturer but they dont know when. I needed to wait 10day to for the phone to areive and drive all the way to corporate store to get it activate. I bought the phone june 2nd, june 9th went to the store then 16 went back again and june 22 went backa gain and july3 and till now im unable to use the phone.
They scammed me out of my money, they didn't even talk to me about their terms and I didn't sigh or agree to them
i get all types of calls you got free phone send 15 dollars u won money
Won't be able to switch company always they said a problem with account security
Slows service down even though i have unlimited service my phone constantly bugs down ending my plan today on top of it me and my sister 911 was down and data was down for 5hours i could have died if i needed 911 or needed to call them luckyily i didn't.
Im over the buffering videos every 2 seconds... Absolutely useless
To current date I've been locked out of my iPhone 4 months due to mix up at metro PCS store.
10 days no phone yet. they wont answer the phone. called customer service was told they cant contact the store that i need to drive there just to see if my phone has come back from repair. this is unreal. i will not be using metro anymore and i will inform everyone i know as well as all social media.
count me in
They also access accounts ILLEGALLy and cut service on and off
paid over $250 for my phone. 1 month later it died i was told it would take up to 14 days to repair during this time i would not have a phone unless i bought a new one. for another $250.
false advertizing
I purchased a new phone from Metro PCS at 8609 Olive in University City, MO and the phone was defective. The battery was losing its charge rapidly. I went back at to the location and the clerk claimed ONLY her manager could give a refund or handle my problem and told me to come back in a couple of days. When I followed up, the manager was no where around. I got the run around and was given a toll free number to call. It didn't make sense at all, especially since I was at the location where the transaction was conducted. This place is BAD BUSINESS.
Fraud..have to pay a fee
Phone slowibg down even when i have unlimited data.
I have called several times over the last few months trying to get metro PCS to resolve my issues with third-party people breaking into my line using it as a subscriber line so that they don't have to pay their own phone bill I get nowhere with these people. the FCC recommends you ask for a lockout letter I called today to recommend or ask for a lockout lighter the guy totally ignored me had no idea so it seemed that he knew I what I was talking about I will be calling the FCC again tomorrow.
I paid for extra hot spot services. The woman said if I wanted more I'd have to pay 5 more dollars plus a service fee for submitting the payment over the phone. I demanded to speak to a supervisor. They waived the fee. A complete rip off. Trying to squeeze money out of customers with shady practices.
They fraudulently added two lines to my account witjout permission
Defective phone ! just a month new!