Marvel Comics, and Disney, we understand that to run a business, the goal is to make money. We also understand that customer service, and the delivery of a robust and solid product go hand in hand. This is not the case with the company, Kabam, and their product, Marvel Contest of Champions, which has the Marvel, and thereby, Disney names attached to it.

Kabam fleeces the player base with horrible deals and loot box offers that are exponentially worse than what EA games did with Star Wars battlefront (and we all know how that turned out). Kabam has been delivering a game that in recent months has been rife with bugs, lag, and zero resolution, nor adequate customer service to deal with said issues. All the while, they continue to prey on players, addicted to paying top dollar for grossly overpriced deals, and products delivered in game. It is an unethical business practice, and they are doing this under the Marvel, and Disney names, effectively tarnishing it in the eyes of the customers.

This is not the product, or level of quality, or service we have come to expect from Marvel, or Disney. We the player base, and community of Marvel Contest of Champions, implore you, Marvel and Disney, to intervene on our behalf to force the needed changes required of Kabam to deliver the quality of game we associate with your brands. They must take responsibility for their mistakes, and begin to provide the quality of service that is on par for what Disney, and Marvel would expect.