Hello everyone! After my ticket for my hacked account was closed yesterday, August 3rd. My issue was that when I made the account, I was young and I thought having 2 accounts with the same information might get me in trouble, so I decided to use a made up name and birthday. Due to this, nexon was unable to recover my account for an e-mail change. I understand where they are coming from, but at the same time, I've spent 4-5 years on this character. I've spent easily $1,000 on him over the years and have made many old friends and memories. Although their action to close my ticket is justified, I feel like I've been wronged. There is plenty of ways for me to prove I am the owner of the account. I decided that instead of spamming them with tickets, I will just try a petition. In no way am I bashing Nexon or any of it's employees, I just want them to put more attention into my case. I've put too much effort into this account for it to just go away in a day because some idiot decided to take what was rightfully not theirs. So if you know who I am or know of me, please help me to get Nexon to give my case a second look. Alot of you know my real name is Juan Salazar, mainly because I am on both facebook groups on my actual facebook account, and I've made multiple posts about my character.
Thank you for your time!
Updates
August 5, 2015
Still gathering evidence to show them who really owns this account. Thanks for all your support.
August 5, 2015
The momentum is incredible. This shows Nexon that my account is worth a second look.
Reached 100 supporters
August 5, 2015
85 Comments
I've seen this man play this character for probably 2 years now, I know exactly who he is. There is no way he is not the owner of the account. Give him his account back please!!!! HE IS THE OWNER!!!!
I've played with Low and chatted on skype. He's a great guy! Nexon you've failed many times before. Re-open the ticket what have you got to lose???
Help this guy out, Hes put effort into YOUR game, he deserves to get his stuff back and not get screwed over like this due to a security malfunction on your end Nexon.
Alexina server.. I feel your lost.. I had my account hacked by somone and took some important items from me.. and nexon.. didn't do a thing to replace them... do wish you luck getting your account back..
Nexon needs to focus more on this stuff. They already have a bad rep from they're past issues. An now they are losing people. An when I guy who seemingly plays who spends money on their game is not gonna be looked over it's those type of things that will make them lose more people. I really hope you get your account back Low. -Leothegreat
All jokes aside... LETS GET TO 1k!!
666
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Hello everyone! After my ticket for my hacked account was closed yesterday, August 3rd. My issue was that when I made the account, I was young and I thought having 2 accounts with the same information might get me in trouble, so I decided to use a made up name and birthday. Due to this, nexon was unable to recover my account for an e-mail change. I understand where they are coming from, but at the same time, I've spent 4-5 years on this character. I've spent easily $1,000 on him over the years and have made many old friends and memories. Although their action to close my ticket is justified, I feel like I've been wronged. There is plenty of ways for me to prove I am the owner of the account. I decided that instead of spamming them with tickets, I will just try a petition. In no way am I bashing Nexon or any of it's employees, I just want them to put more attention into my case. I've put too much effort into this account for it to just go away in a day because some idiot decided to take what was rightfully not theirs. So if you know who I am or know of me, please help me to get Nexon to give my case a second look. Alot of you know my real name is Juan Salazar, mainly because I am on both facebook groups on my actual facebook account, and I've made multiple posts about my character.
Thank you for your time!
Updates
August 5, 2015
Still gathering evidence to show them who really owns this account. Thanks for all your support.
August 5, 2015
The momentum is incredible. This shows Nexon that my account is worth a second look.
Reached 100 supporters
August 5, 2015
85 Comments
I've known Low on mabi for years, I've talked to him on skype, and I was told about his account being hacked the day it happened (coincidentally, the same day my account was compromised as well). I know for 100% certain that he is not making this up, and sincerely hope he will be able to get his account back!
I've seen this man play this character for probably 2 years now, I know exactly who he is. There is no way he is not the owner of the account. Give him his account back please!!!! HE IS THE OWNER!!!!
I've played with Low and chatted on skype. He's a great guy! Nexon you've failed many times before. Re-open the ticket what have you got to lose???
Help this guy out, Hes put effort into YOUR game, he deserves to get his stuff back and not get screwed over like this due to a security malfunction on your end Nexon.
Alexina server.. I feel your lost.. I had my account hacked by somone and took some important items from me.. and nexon.. didn't do a thing to replace them... do wish you luck getting your account back..
Nexon needs to focus more on this stuff. They already have a bad rep from they're past issues. An now they are losing people. An when I guy who seemingly plays who spends money on their game is not gonna be looked over it's those type of things that will make them lose more people. I really hope you get your account back Low. -Leothegreat
All jokes aside... LETS GET TO 1k!!
666
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I've known Low on mabi for years, I've talked to him on skype, and I was told about his account being hacked the day it happened (coincidentally, the same day my account was compromised as well). I know for 100% certain that he is not making this up, and sincerely hope he will be able to get his account back!