Their systems suck and therefore their customer service over the years has deteriorated. It is always a frustrating experience to call them. I switched my mobile to digi some years ago.
A
Andrew Brian Thornhill
12 years ago
Lime is in the top three places to do business in Barbados.
J
jared holder
12 years ago
they can do way better.
A
Anonymous
12 years ago
The outlets need to be revamped.
P
Paula Richards
12 years ago
What can I say that is not already on the hearts and lips of almost every Barbadian who has to deal with LIME?? We all feel the same way - customer service at LIME is sadly lacking!! The one thing I want them to do is please allow me to speak to a Barbadian when I call Customer Service who actually LIVES in Barbados and who actually KNOWS business places in Barbados!
A
Anonymous
12 years ago
There is a lot of room for improvement.
M
Michael Andrew Nurse
12 years ago
They're living up to their BRAND
C
charles skeete
12 years ago
the customer service at lime and its predecessor has always been nothing more than condescending and contemptuos.
A
Anonymous
12 years ago
Constructive criticism - game needs to be improved!
D
dario
12 years ago
fix yall Internet
C
Carseen Greenidge
12 years ago
This petition is in no way intended to disregard the contribution LIME continues to make to our island's socioeconomic development but rather to strongly remind LIME's management that we consumers have much power within us to make or break your company. Do a SWOT analysis and you may well discover that LIME has grown to the point where it is unable to adequately render requested and paid service to the consumers within a timely manner and at a high standard. I have experienced this poor service personally. Your rates for some services, when compared to the competition are exorbitant. The long time before which I am served by an agent via phone is ridiculous. Continuing to bill a service for which a disconnection was requested on many occasions, even after the requisit forms were completed, is an indication the service ball is being frequently dropped. Please be advised that in this era of market liberalisation we the consumers have other options for service. I/we are not limited to LIME service. LIME, we the barbadian public wants you to do better, we KNOW you can do better, we expect you to do bettter, please assess this petition and seek to do better. The competition is quickly minimising your market share. Take note. I anticipate improvement. Please contact me and I will be more than happy to expand on my comments and share workable suggestion for service improvement. Thank you.
L
Lorna Garner
12 years ago
Cant get LIME TV to come & get my LIME TV to work
V
Veronica Straker
12 years ago
We deserve better.
K
Keith Niles
12 years ago
To think that you call S..Lime and you can't even speak to someone in Barbados ?
E
Ehgogkbq Wligmgan
12 years ago
I too am totally dissatisfied with LIME's service
S
stephen bailey
12 years ago
Featured
Internet speed sucks....On a good day, I connect at 0.4 MB only! and as for this fibreoptic upgrade, we're in phase 2......and i thought they said they would address the worst areas first.......so they are others connecting as least that 0.4 MB? wow!
S
Stacia Frederick
12 years ago
the same thing happan to me it have to stop
B
Blair Taylor
12 years ago
Featured
its about time LIME learns to respect and value its patrons, and it is imperative for this company to be respectful of people's time especially when they call in their centers with a concern. it is also time for lime to have a call/customer center in Barbados because I truly don't appreciate calling across borders to have a non solution to an existing problem.
V
Val Hazel
12 years ago
Time for Lime to do something about their service.
J
Joseph
12 years ago
i pay for 4G but get edge speeds, something clearly is wrong.
Their systems suck and therefore their customer service over the years has deteriorated. It is always a frustrating experience to call them. I switched my mobile to digi some years ago.
Lime is in the top three places to do business in Barbados.
they can do way better.
The outlets need to be revamped.
What can I say that is not already on the hearts and lips of almost every Barbadian who has to deal with LIME?? We all feel the same way - customer service at LIME is sadly lacking!! The one thing I want them to do is please allow me to speak to a Barbadian when I call Customer Service who actually LIVES in Barbados and who actually KNOWS business places in Barbados!
There is a lot of room for improvement.
They're living up to their BRAND
the customer service at lime and its predecessor has always been nothing more than condescending and contemptuos.
Constructive criticism - game needs to be improved!
fix yall Internet
This petition is in no way intended to disregard the contribution LIME continues to make to our island's socioeconomic development but rather to strongly remind LIME's management that we consumers have much power within us to make or break your company. Do a SWOT analysis and you may well discover that LIME has grown to the point where it is unable to adequately render requested and paid service to the consumers within a timely manner and at a high standard. I have experienced this poor service personally. Your rates for some services, when compared to the competition are exorbitant. The long time before which I am served by an agent via phone is ridiculous. Continuing to bill a service for which a disconnection was requested on many occasions, even after the requisit forms were completed, is an indication the service ball is being frequently dropped. Please be advised that in this era of market liberalisation we the consumers have other options for service. I/we are not limited to LIME service. LIME, we the barbadian public wants you to do better, we KNOW you can do better, we expect you to do bettter, please assess this petition and seek to do better. The competition is quickly minimising your market share. Take note. I anticipate improvement. Please contact me and I will be more than happy to expand on my comments and share workable suggestion for service improvement. Thank you.
Cant get LIME TV to come & get my LIME TV to work
We deserve better.
To think that you call S..Lime and you can't even speak to someone in Barbados ?
I too am totally dissatisfied with LIME's service
Internet speed sucks....On a good day, I connect at 0.4 MB only! and as for this fibreoptic upgrade, we're in phase 2......and i thought they said they would address the worst areas first.......so they are others connecting as least that 0.4 MB? wow!
the same thing happan to me it have to stop
its about time LIME learns to respect and value its patrons, and it is imperative for this company to be respectful of people's time especially when they call in their centers with a concern. it is also time for lime to have a call/customer center in Barbados because I truly don't appreciate calling across borders to have a non solution to an existing problem.
Time for Lime to do something about their service.
i pay for 4G but get edge speeds, something clearly is wrong.