Keep the Heart of EDSS beating - save its identity!
66 Comments
P
Pam Corby
10 years ago
I don't understand the business thinking behind this - surely you want to give your clientele the holiday of their choice? Let them choose, be it old or new!
S
Sandra woodards
10 years ago
Don't let EDSS change its known for its friendly and brilliant staff
S
Sharyn castelow
10 years ago
Why try to improve on perfection?
K
Kevin Brrocklesby
10 years ago
We noticed the little things had changed when we were there in October. It is loosing it's edge
C
Chris Scott
10 years ago
New people - change your mind about this. You are ruining one of the biggest asserts you have.
C
Collette Edwards
10 years ago
Featured
Don't change EDSS. Don't like the idea of "two" parts to the hotel and that the new side is only for north america customers. Going to spoil the friendly atmosphere I think. Due to arrive 6th Dec for our 2nd visit and hope new branding has not changed the feel of the place
K
Kim
10 years ago
Keep it how it is.... Don't let "Tui" make too many or any changes
C
Carrie Rosewell
10 years ago
All Karisma staff are our family. This is a ridiculous policy!
J
Jo Greenslade
10 years ago
Recently came back after a beautiful holiday there, don't change a thing EDSS!
G
Gina.schmitz
10 years ago
Keep the hugs and compassion for staff and guests. The person abilities is what we love we come back to family at Karisma resorts!
L
Lianne and Kelly Howard
10 years ago
If we, as members, who have been coming to EDSS for YEARS specifically because of the friendly and welcoming environment, are forbidden from associating with and (God Forbid) TOUCHING the staff, it will be our last visit to EDSS. I cannot belive that anyone actually thinks this will improve what is already a perfect environment. It will kill this resort. Please, reconsider.
J
Jennifer Johannes
10 years ago
The most amazing thing is the service and friendships. Please keep it that way! And certainly, everyone can get along, so not sure why German guests are segregated. Ich liebe alle!
M
Mike Webber
10 years ago
It is the way the staff are which makes EDSS what it is. That's why we have been more than once.
F
Felicia
10 years ago
I'm Canadian its in our nature to be friendly and give out free hugs
J
Jane Hamilton
10 years ago
The joy of EDSS is the amazing friendliness of all the staff. That's what made our holiday. Please don't impose unfriendliness on them.....
S
Susan Bearden Hancock
10 years ago
Featured
Any resort can be physically beautiful. its the sweet staff who make it SENSATIONAL. Do not RUIN this resort by enforcing a no hug/ no pics with guests policy. its absurd.
H
Helen Ruby
10 years ago
Keep EDSS as its running now please do not spoil it the atmosphere is second to none!!!
T
Tamara
10 years ago
Will be coming here for our first time and just hope it experience it the same way as everyone else has
J
Jennifer Howard
10 years ago
The staff are what make EDSS so amazing, over the years they have become family, and people I care deeply for. The idea of such a sterile environment take away the magic and amazing atmosphere of the resort.
S
Sue Webber
10 years ago
I believe that the staff have been told to be me reserved with guests. Please allow the staff to continue to be their usual selves. It is the overwhelming friendliness of the staff that drew us back to EDSS and made us become members of the Exotics Club. The welcoming hugs, photos with staff and the goodbye hugs and kisses is what makes EDSS so special for us all. Please don't change anything with regard to the staff. We appreciate that you are doing many alterations and building work but any change to the way the staff are with guests can only be to the detriment of our visits.
I don't understand the business thinking behind this - surely you want to give your clientele the holiday of their choice? Let them choose, be it old or new!
Don't let EDSS change its known for its friendly and brilliant staff
Why try to improve on perfection?
We noticed the little things had changed when we were there in October. It is loosing it's edge
New people - change your mind about this. You are ruining one of the biggest asserts you have.
Don't change EDSS. Don't like the idea of "two" parts to the hotel and that the new side is only for north america customers. Going to spoil the friendly atmosphere I think. Due to arrive 6th Dec for our 2nd visit and hope new branding has not changed the feel of the place
Keep it how it is.... Don't let "Tui" make too many or any changes
All Karisma staff are our family. This is a ridiculous policy!
Recently came back after a beautiful holiday there, don't change a thing EDSS!
Keep the hugs and compassion for staff and guests. The person abilities is what we love we come back to family at Karisma resorts!
If we, as members, who have been coming to EDSS for YEARS specifically because of the friendly and welcoming environment, are forbidden from associating with and (God Forbid) TOUCHING the staff, it will be our last visit to EDSS. I cannot belive that anyone actually thinks this will improve what is already a perfect environment. It will kill this resort. Please, reconsider.
The most amazing thing is the service and friendships. Please keep it that way! And certainly, everyone can get along, so not sure why German guests are segregated. Ich liebe alle!
It is the way the staff are which makes EDSS what it is. That's why we have been more than once.
I'm Canadian its in our nature to be friendly and give out free hugs
The joy of EDSS is the amazing friendliness of all the staff. That's what made our holiday. Please don't impose unfriendliness on them.....
Any resort can be physically beautiful. its the sweet staff who make it SENSATIONAL. Do not RUIN this resort by enforcing a no hug/ no pics with guests policy. its absurd.
Keep EDSS as its running now please do not spoil it the atmosphere is second to none!!!
Will be coming here for our first time and just hope it experience it the same way as everyone else has
The staff are what make EDSS so amazing, over the years they have become family, and people I care deeply for. The idea of such a sterile environment take away the magic and amazing atmosphere of the resort.
I believe that the staff have been told to be me reserved with guests. Please allow the staff to continue to be their usual selves. It is the overwhelming friendliness of the staff that drew us back to EDSS and made us become members of the Exotics Club. The welcoming hugs, photos with staff and the goodbye hugs and kisses is what makes EDSS so special for us all. Please don't change anything with regard to the staff. We appreciate that you are doing many alterations and building work but any change to the way the staff are with guests can only be to the detriment of our visits.