Skip to main content

Keep Pete on Mac Support

38 Comments

M
Matthew Sarkis
5 years ago

Pete is a fantastic engineer with years of experience. He is a top bloke as well and very popular with the users. He would be a big loss to M&S.

E
Emma Strawson
5 years ago

Invaluable support that is so helpful when working digitally. Quick, efficient and saves us time.

E
Elin Newland
5 years ago Featured

Pete is our Mac guru and his knowledge and quick response is invaluable - now more than ever working remotely! It seems unfair to diminish the team even further, leaving the weight of the workload required, to just a couple of people.

N
Natalie O'Hare
5 years ago

Pete! always friendly and efficient, with a vast wealth of Mac user knowledge. Aways goes above and beyond to make sure the issue is resolves and we are back up and running as soon as possible! We really need to keep Petes valuable support.

R
Roozbeh Ghanadi
5 years ago

Since working in a more digital way, Pete has helped me on many occasions with software issues, which the IT help desk have not been able to

L
lisa chaplin
5 years ago

Pete, has been an incredible support to me over the past four years fully supporting mac, and TEC issues. his experience is invaluable.

R
Rachel Dougherty
5 years ago

A fantastic support to Design, speedy and friendly!

A
Alexandra Caudwell
5 years ago Featured

Pete is invaluable to the design team - his expert knowledge and understanding of our ways of working mean our issues are resolved very quickly. Working remotely we rely greatly on the macbooks and Pete is always available and efficient when things go wrong!

L
Lianne Pearce
5 years ago

Invaluable support when setting new members up on MAC systems- IT have little knowledge of MAC needs and unable to support in a timely manner as Pete does. When rolling out new systems or upgrading machines he has always supported previously and ensured smooth transitions for the team. Always willing to give advise and come back with solutions on MAC issues or server issues when needed. Helps in a friendly way and explains technical issues in a understandable manner. IT support is not sufficiently set up to deal with MAC requests- even after explaining you are on a MAC you often get a standard PC response so are diverted back to Pete & team anyway where they always help even if it is not their official remit!! With so much digital working now what if a MAC system went down/ multiple machines malfunctioned?? We often need instant fixes to enable us to carry out our roles and need the valuable back up of a knowledgable support team. Thanks,

E
Emily Reps
5 years ago

Whenever I have a problem with my MAC, Pete has always been so quick to help and so quick to solve the issue too! He is extremely knowledgeable and has saved me a lot of time.

J
Juliet Chlad
5 years ago Featured

Pete has been so helpful and quick to respond to any IT issues I have had. He has always talked through everything and been approachable even at the end of a day in lockdown on a Friday..! His knowledge is vast, and completely understands situations and resolves them!

L
Lisa Illis
5 years ago

pete is an invaluable support to the design,print and trend teams.unfailingly supportive

P
Paulina Nieduzak
5 years ago

We need Pete he is our only Mac support technician!

M
michel confait
5 years ago

Pete is the most knowledgeable proactive member of that team who actually cares about finding a resolution to your problem. To loose his knowledge and attitude applied to his work is an oversight.

M
Myriame
5 years ago

Pete was always more than helpful and patient to help me get through each issue I had. He manage to always make times to help me and that's lot of work hours saved because of his support.

J
James Crulley
5 years ago

Please reconsider, we need Petes support on Mac, he is really helpful and knowledgable with Mac issues .

L
Lauren Henry
5 years ago

Pete consistently helps always returns your calla dn always strives to get the job done. He is super efficient, polite and fab at his job will would be devastated to see him go.

M
Morayo Akodu
5 years ago

I've only worked at M&S for a short amount of time, But from the first week I started Pete was friendly, extremely efficient and super helpful. I wouldn't be able to do my job (especially WFH) without his mac support.

R
Ruby
5 years ago

Pete is alway super helpful and efficient. Always happy to help with any issues.

L
Lucy
5 years ago

He is THE BEST on Mac Support. We would be lost without him. It was a travesty that Graham went, very bad business decision. We simply cannot loose Pete too!