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Investigate our high water bills

135 Comments

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Rhonda West
10 years ago

I was paying a huge amount- (over 200.00) we are two adults with no pool, no leaks and we weren't watering. I called RR and all of a sudden it was down to 80.00??!??!??!??!

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Amit Kaul
10 years ago

We were gone for 3 weeks and still see a spike.. Really?

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Sarah McNutt
10 years ago

It's pretty obvious something is going on here. Most people who water have their sprinklers set to comply with water restrictions and make no changes. We should basically have two types of water bills each year. One when sprinklers are off and one when they are on. The amounts should vary very little for each type.

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Patty/Larry Flansburg
10 years ago

our bill was more than 3 X higher, and we were gone for a week with no water use.

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scott duff
10 years ago

Our consumption in both August and September was over 2x any of the previous 12 months.

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Alison Bhatti
10 years ago

Our bill was over 200 dollars never been like that before. Lakeforest

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Manny Rodriquez
10 years ago

This is outrageous!

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Melissa Miller
10 years ago

Yes, ours doubled in August to $238. Highest it's been since Aug. of 09

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Courtney McNiff
10 years ago

pleasehelp pass this petition I am paying 3x's the amount down here in Round Rock than I was in St.Louis Mo and have essentially the same size house, usage and individuals in my home. Additionally my bill was almost double from previous months and was basically told "too bad" from the city when I inquired as to why.

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kathy campbell
10 years ago

Seems like we get blown off by the water company when questioning our bills

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Elicia Harris
10 years ago

Too expensive. Please help.

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Stacey Ardrey
10 years ago

Please investigate this. I run an income daycare. The month of August, I had 11 bodies drinking water and flushing toilets. I also had an inflatable pool that we used quite often due to the hot weather and since I am required to give my kids out door play, it was one way to keep cool in the heat. Not to mention my hand watering. So August bill had a very slight increase, as to be expected. Nothing out of the ordinary. Now.... Fast forward to September. School has started, so we threw out the pool, I now only have 6 bodies drinking water and 5 flushing toilets. I stopped watering my lawn because I heard heard the city was messing with our bills. I was very very careful with water usage, until I got the bill. Yep, just like everyone had warned me, it was a 25% increase and I know for a FACT I used LESS water than the months before. How has this not been resolved. A WHOLE city can't be wrong and lying about their water usage. Get it together Round Rock!

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Laurel Mood
10 years ago

In addition to the higher water bills I would also like the smell and color investigated more thoroughly. The timing of that change seemed to coincide with the increase in the water bills, so my personal opinion is that the two are related. Thanks.

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Agustin Contreras Jr
10 years ago

Agustin Contreras Jr

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Jeremy Deaver
10 years ago

Our water bill has nearly doubled over the last two months and we have stuck to watering only twice a week - until recently when I shut it off completely.

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Meeta Kaur
10 years ago

We must have a 3rd party

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Rhonda Stohrer
10 years ago

Our water bill showed the highest usage ever, which was a major spike from the previous month's bill, and we were out of town for one of the weeks during that period.

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Anonymous
10 years ago

Our water bill has increasingly spike over the last 4 months. Nothing has changed and we have checked all exterior and interior piping - there are no leaks. Just like their cameras all over it is just another way for Round Rock to take more of our hard earned money.

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Rebecca Tomlinson
10 years ago

Our water bill spiked significantly.

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Alyssa Nunez
10 years ago Featured

Our situation exactly! Almost quadruple our July & previous months bill & we were out of town during some of the weeks that the bill was for withOUT our automatic sprinklers on. Highest month in 4 or 5 years!!!!! (I went back thru the bills with the city) They can't explain that either.